Mahool rajyaguru CV

1. Mahool Rajyaguru
Product Manager/Owner
Every problem is a Possibility
E:mahool.rajyaguru@gmail.com
M: 07802709188
LinkedIn: in/mahoolrajyaguru
Multipotentiality with strong intellectual
and conceptual curiosity, passion, flare
and talent across areas of product
development from ideation to leading
global teams to develop and deliver new,
novel and original products.
Love Photography, Music, Comedy,
Fashion, keeping fit, street food and new
tech.
TSS Travel Security Seal with Novelty "A"
by WIPO -
China Patent REF- 201780007777.2
1, NHS - TESTBED Innovation selected by
InnovateUK
2, POWIFI (ECO-Energy) - Acknowledged
by Indian Government innovation program
Agile, Scrum, Kanban, Prince 2, ITIL,
BEAM, Story telling, Mindmap, Jira,
Confluence, MS Projects, Office 360, SAP
HMC, HANA & BI, MS NAV, CRM, ERP,
WMS, SQL, Service Now, SharePoint,
Adobe (suit), Vegas Pro Too many to name.
SAP BI/HANA, Success factors
HND - Business Information Systems
BTEC Diploma - Business and Finance
O Level & CSE - Math, English
Personal Interest
Summary
Accomplishments
Achievements
Methodologies/ Skills
Education
Summary
Conceptual, creative and an innovative individual who loves creating and
developing and producing new product ideas from the ground up across
all areas of life with a customer/user persona approach. Passion for
Brainstorming and idea synergy, articulating the vision, defining, creating
and owning user persona stories, managing and maintaining backlog,
Leading cross technical teams, and providing solutions and creative
direction and doing this with a sense of humour.
Start-Up - 2015 to 2019
M and M Licencing LTD
Product 1 (Travel Security Seal) (PCT/IB2017/050410)( (Agile)
Novelty "A" By WIPO for a New Idea
YouTube - https://www.youtube.com/watch?v=t-NfjrzQsEE&t=108s
 Directed the development from ground-up efforts of a new ideas in
Luggage security, Analyzed new technologies, implemented ideas,
create, maintain, and "own" product backlog,
 Directed IP strategy and Provide detailed technical and creative
edits and provide solutions for re-writes the Patent Application, and
Worked closely with counterparts in Product Management to align
on the vision, program backlog, and roadmap.
 Managed all negotiations with senior stakeholders. Researched
and choose technology vendors (China & India).
 Work directly with system engineers, program managers,
developers, testers, and customers to define features and
technical user stories
 Creative direction on TSS logo, brochure, app and promo video,
providing creative solutions, also coordinated and managed the IP
filing in China for TSS with a Offshore IP agency in China and
assisted in translating patent in to Chinese.
 Strategized and collaborated with hanger handle inventor to
promote TSS at the CES in Las Vegas. Teamed up and promoted
TSS at the Business Travel show in London and the Canton Fair
trade show in China.
Product 2 R&D for NHS (TESTBED) TDD (GB1710892.9) (Agile)
InnovateUK - NHS Testbed (Selected for new concept)
 Directed development from ground-up efforts for NHS
requirements for a NEW methods in monitoring mental health,
create, maintain, and "own" product backlog, defined, created and
mapped patient/user journey stories.
 Directed IP strategy and Provide detailed technical and creative
edits and provide solutions for re-writes the Patent Application and
Product Management to align on the vision, program backlog, and
roadmap, constantly changing/defining patients/user persona
journey/story for NHS requirements and submitted application.
 Proof of concept was selected by InnovateUK, invited to meet,
greet and present to NHS CEO , Mental Health experts and
stakeholders in Birmingham, POC was complemented for its
simplicity and patient first approach.
Product 3 R&D POWIFI (ECO-Energy) TDD (GB1705327.3) (Agile)
Acknowledge by Indian Government Innovation Program.
 Directed development from ground-up efforts for (IoT) powifi for
low carbon domestic/commercial/business lighting solution,
analyzed new technologies, implemented ideas, create, maintain,
and "own" product backlog and convey vision goals.
 Directed IP strategy and Provide detailed technical and creative
edits and provide solutions for re-writes the Patent Application and
Product Management to align on the vision, program backlog, and
roadmap, define features and technical user stories and managed
all negotiations in UK. Europe and India
 Work directly with system engineers, program managers,
developers, testers, and customers to define features and
technical user stories, provided creative solutions and direction for
future and ongoing vision for global use.
 Worked with developers to create a technical proof of concept
application for Indian Government innovation program, POC was
selected out off 100's and invited to deliver a presentation to a
board of directors and industry experts.
Project Owner/ Manager
M R

2. Mahool Rajyaguru
Product/Project Management
Every problem is a Possibility
Core skills
Capacity for making independent decisions
based on a clear understanding of the
possibilities.
Ability to find and share useful business
information for problem-solving.
Ability to produce an original, unexpected
and appropriate (timely, useful) new work
according to the needs of the context.
Ability to work intensively and tenaciously
and seeking continuous improvement.
Ability to listen, ask questions, express
ideas and concepts effectively.
Ability to address new challengeswith an
attitude of confidence.
Ability to create and maintain a network of
contacts with agents that are or will be
useful in achieving the goals.
Ability to work hard and continuously in
changing situations, with many different
partners.
M R
Dynamism
Self-confidence
Autonomy/self-detemination
Search & analysis information
Innovation/Conceptual
Quality of work
Communication
Develop Support Networks
Over 18 years championing new Agile product delivery E2E, BA capturing.
analysing and delivering against business needs, Project delivery on large
digital transformations across many sectors - Agile, BEAM, Prince2, ITIL.
Product/Governance/BA Health Care/NHS (2017-2017) Agile (Cont)
Designing/Developing New Dashboards (BDD) (SaaS) (DBS Cleared)
 The vision to design, develop and delivery user/customer
dashboards for each department across the origination. To move
to a paperless process and standardize how each clinical process
is managed and reported on using (BDD) to develop (SaaS)
dashboards across the origination.
 Daily agile/scrum with senior manager and teams to priorities
product roadmap, prioritizing the backlog, creating, defining and
mapping patient/user persona journey from Entry to Discharge.
 Worked directly with DIA, DA, DQ, DW, BI, BA, SAP and clinicians
to analyse data, prepare product spec, designing, developing new
features/screen layouts from persona, UAT, A/B Testing/live demo.
 Interface and Lynchpin with (RIO) and (NHS) medical system
teams/engineers and medical staff, to understand system structure
frontend/backend , capture key processes how patients persona
information is transferred/entered, map patient persona journey
and how information managed, analysed and reported on.
 Working directly with end users to capture and information
gathering on challenges to their current workflow, created process
flows diagrams, data process flows, produce (KPI) designing
process flow diagrams, developing SOP's, managing expectation ,
SharePoint management, document and version control.
Product/Analyst The White Company (E-Comm) (2016-2017) (Retail)
Managing/supporting E-Comm/WMS Platform (BDD and TDD)
 Agile product management of a new e-commerce's platform to
handle, manage and solve customer order backlog and payment
issues.
 Manage the daily operation of the TWC e-commerce website,
OMNI channel (app, web, payments) processing customer orders
and payment issues across PayPal, Worldpay, MS NAV, SAP
Hybrid, Dell Boomi, WMS, CRM and ERP.
 Worked with developers and technical team to map, design and
document customer persona journey E2E, create process flows,
data process flows and produce technical and system specification
documents, delivered training.
 (WMS) Manhattan SCALE live inventory, order planning, Picking
slot replenishment, distribution optimization, tasking and RFID of
all customer orders/backlog/payments handling Servicenow calls
 A/B testing across systems to identify and resolve customer
payment issues and order backlog, developed a user/customer
scenario documented findings which resolved payment issues,
order backlog and improved customer experiences.
Product/Projects/BA Nationwide Platforms (2016 - 2016) Agile (Cont)
Managaged a completed digital transformation across EMEA
 Complete software and hardware refresh across all departments
and depot across UK, Europe and Dubai (EMEA).
 Performing in-depth analysis on various digital platforms to better
understand and deliver the digital transformation vision using
Agile and ITIL methods.
 Drive communication, collaboration and coordinated between
system engineers, technical engineers, user experience teams
and site managers across (EMEA) making sure high quality is
maintained and quality is standardised.
 Created various test scripts for Unit Testing, Integration Testing,
System Integration Testing and helped in UAT to ensure the flow
of events and requirements are met. Creating functional
specifications for development projects in accordance with the
objectives of the business.
 Elicit requirements using relevant techniques and act as a bridge
between different teams (onshore & offshore development team,
third party teams and business stakeholders).
 A/B testing across systems to analyse and identify unused
devices implemented recall saving money and improvements.
Project/Product Management

3. Mahool Rajyaguru
Product/Project Management
Every problem is a Possibility
Core skills
The ability to blend concepts for example
Artistic concepts with engineering
concepts
The ability to keep up with new trend, tech
and development and find innovate way to
use to them.
Generating Lists of possibilities
(Brainstorming, Ideation)
Testing the validity of new Ideas,
generating a list of all possible solutions to
a problem (no mater how remote).
The ability to solve novel problems when
existing knowledge doesn't apply to the
problem.
The ability to perceive, analyze,
understand, use and manage emotions.
An Innate sense of things
M R
Conceptual Blending
Trend Awareness
Intuition
Fluid Intelligence
Hypothesis Testing
Exploring Possibilities
Emotional Intelligence
Over 18 years championing new Agile product delivery E2E, BA capturing.
analysing and delivering against business needs, Project delivery on large
digital transformations across many sectors - Agile, BEAM, Prince2, ITIL.
Product/ OwnerAnalyst Sainsbury SaaS (2015-2015) Agile Retail
NEW Product concept for EPOS development (BD, SaaS) (Cont
 The vision to deploy EPOS using a new concept over the internet
portal using new methods and process across ALL of the 1600
stores and 25000 POS across UK, Wales and Scotland
 Daily agile meeting with senior manages/engineering teams and
stakeholders to priorities product roadmap and backlog, defining
mapping and creating user stories, delivery capabilities, time and
budget and producing MI reports.
 Worked directly with developer and system engineer to
understand, prioritise and remove roadblocks, system testing,
Staging & Prepping POS's for development, monitoring and
analyse the prepping process and produce error reports.
 Worked directly with end user before and after deployment to
capture and analyze challenges to their workflow, document
finding and communicate technical issues and problem to
development team and manger, also provided viable solutions
 A/B testing using R10 portal to resolve and unblock incorrect
engineers site survey information, redesigned and implemented a
new site survey which resulted in saving money, better information
gathering and kept project on track and budget
Technical Projects/BA Government (2010-2015)(Agile, Prince (Perm)
Complex digital transformation of councils merger into LGSS
 Working in a complex large-scale digital transformation project to
migrated councils IT and FM processes, policies and guidelines in
to LGSS (Local Government Shared Services).
 Daily agile with senior manager, developers, project manager and
stakeholders to priorities project roadmap, prioritizing the backlog,
defining mapping and creating user persona stories.
 Co-ordinating with multiple internal stakeholders and external
vendor teams to work within agreed timelines to implement key
deliverables, acknowledging interdependencies with other teams,
collaborating and resolving critical and blocking issues that may
impact the delivery of the project.
 Managing senior stakeholder expectations, facilitating discussions
between the business and the various technical teams in multiple
locations and ensuring project delivery was on time, within budget
and exceeded quality expectations
 Proposing strategies to the business to move the project forward.
Motivating and managing individuals to increase productivity.
Managing the project plan and delivering a weekly status report
presentation to multiple senior stakeholders.
 Understanding the clients business domain related business
processes, owning product functionality and proactively exploring
ways to enhance the product while bringing people together to
benefit the project.
 Documenting As -is and To -be process mapping, writing user
persona stories, carrying out requirements analysis, gap analysis,
competitor analysis, cost benefit analysis, vendor selection, project
scoping and product review.
 A/B testing, UAT, application demo and QA of enhancements
before any releases to the business Support implementation and
day to day running of requirement management, testing, change
control, writing how-to guides, maintaining document standards
and scheduling and providing hands on training across sites
 Driving customer services excellence (CSE) Defined the functional
requirements, non-functional requirements and acceptance criteria
for User persona stories as well requirement is maintained.
Analyst/Projects Getronics, Roccad and Discovery(2000-2008) (Perm)
 Migrated, coordinated a new system change for Thomas Cook
 Migrated a managed technical service desk.
 Designed a technical Service Desk for Discovery (TV Channel)
 IT analyst for Diageo, G4S, Bookers, CPS, Ofsted, Routers,
Switches and network infrastructure across the originations
Project/Product Management