1. CV-Mahmood-2017 1 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
Objective
An Omani candidate with Highly talented in Customer Maintenance
Services & logistics Materials Management with over 17 years’
experience with leading organizations in Oman. Detailed oriented,
with proven ability to successfully contribute to company objectives.
I have done my Bachelor of Business Management, in Gulf College.
Skills Highlights:
 Possess leadership and Managerial Skills
 Quality Control and Time Management
 Safety & Compliance Management
 Cost Containment & Profitability Improvements
 Inventory Control Management
 Strong interpersonal, Verbal & written communication skills in English
and Arabic.
 Ability to work under pressure & thrive on challenging works.
 Self-motivated and confident.
 Logistics Customer Service Management
 Excellent co-ordination & communication skills.
Key Responsibilities Handled:
Computer Skills:
 Good knowledge of Microsoft office, MS Word, MS Excel, MS Power
Point, Outlook …. etc.
 Oracle Applications
 SAP Applications

2. CV-Mahmood-2017 2 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
Personal Details:
Name : Mahmood Adam Abdullah Al Balushi
Date of Birth : July 27, 1975
Nationality : Omani
Marital Status : Married
Sex : Male
GSM : 00 968 97077229
Email : mahmoodbalushi@gmail.com
Education
 Bachelor of Business Management, (2013 – 2015)
 Stores Management, Polyglot Institute, 2005
 NVQ IT, NTI,1995-1996
 NVQ Accounting Administration, TATI,1996-1997
 Service Excellence, NITS, 1998
 Typing(English), Osama Institute, 1994
 3rd Secondary, Al Khoud Secondary, 1995
 Accredited Presales Professional- HP Imaging and Printing solutions
 Accredited Sales Professional –HP Imaging and printing Solutions
 Accredited Sales Professional – Specialty in Office Printing
Hewlett Packnrd ( HP Certificates ):-

3. CV-Mahmood-2017 3 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
Work Experience
September1,2014 IMTAC LLC

 Head Purchasing and Maintenance Services
 Excellent interpersonal skills, team players recognized for propensity to
establish and maintain solid relationship with co-workers,
subcontractor, and management.
 Extensive and unparalleled customer service, support, and on-site
instruction.
 Interacting interdepartmentally to streamline procedures and establish
work requirements.
 Liaise with vendors, government agencies and statutory authorities.
 Involving in admin commercial activities.
 Directed and supervised crews of up to fifteen (15+) employees.
 Procurement
 Ensuring appropriate procurement of all production, construction and
maintenance materials, including 2 years spare parts and client material.
 Directing the Development and implementation of key procurement
Strategies / contingency plans and ensuring that strategies and plans are
aligned with organizational objectives.
 Sourcing and rate negotiation of material locally and worldwide with
proper incomer's, delivery time and quality.

4. CV-Mahmood-2017 4 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Preparing & managing logistics & transport budgets, monitoring
expenditure and implementing remedial measures where appropriate.
 Negotiation with free zones and local authority.
 Managing and training staff in the operation of Logistics, Procurement,
warehousing, materials systems.
 Supplier Management
 Working with business leaders who have identified a business need or
requirement to identify, source, contract, and procure the needed good
or service from qualified suppliers.
 Managing supplier performance (monthly, quarterly, half yearly,
annual).
 Implementing technologies, processes, policies, and procedures to
support the purchasing process (Supplier Relationship Management).
 The supplier relationship management process: a process for providing
the structure for how relationships with suppliers will be developed and
maintained.
 Contracts Management
 A partnership agreement may be a contract which formally establishes
the terms of a partnership between two legal entities such that they
regard each other as partners' in a commercial arrangement.
 Analyzing contracts for effectiveness, identifying areas of weakness and
implementing improvements to increase margins.
 Assisting in tender agreements, providing quality information pertaining
to bids.

5. CV-Mahmood-2017 5 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Responsibilities:
 Sourcing the most affordable materials.
 Projecting stock levels.
 Responsible for controlling the budget while purchasing the goods.
 Monitoring that the deliveries are done on time.
 Ensuring the adequate supply of materials.
 Developing sourcing strategies.
 Managing the supplier and buyer relations.
 Negotiating the prices to save costs.
 Resolving disputes and claims with vendors and suppliers.
 Developing relations with distributors.
 Responsible to sell off excess, damaged and inventory and stock.
 Training the junior staff.
 Achievements: -
 Procured material at the lowest price.
 Successful in procuring materials in time.
 Ensured minimum ageing stock.
 Project:- Majlis Al Shura Election 2015 With Ministry of Interior –
Sultanate of Oman

6. CV-Mahmood-2017 6 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Maintain the logistics setup of equipment’s at Wilayat office.
 Coordinated with Wilayat Office for the Delivery of equipment.
 Tracking of Backup equipment in Wilayat office.
 Tracking Support Team for the installation in Wilayat office.
 Maintain reports of equipment failure.
 Coordinated with Call Center equipment failure in Wilayat office.
 Conduct and arranging training for the Wilayat Judge and Staff.
 Taking feedback of Training from Wilayat Judge and Staff.
 Project:- Majlis Municipal Election - 2016 With Ministry of Interior –
Sultanate of Oman
 Warehouse Readiness
 Warehouse space planning & availability
 Warehouse manpower recruiting and training
 Warehouse consumables and supplies procurement
 General activities
 Receive wilayat address, latitude & longitude details from MOI
 Receive polling station address details from MOI
 Carry out site survey at wilayat office and polling stations
 Prepare hardware components requirements at wilayat & polling
stations
 Place order for hardware components

7. CV-Mahmood-2017 7 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Training
 Plan/Identify training venues
 Complete Preparation training room setup
 Planning with trainers to train Imtac support engineers
 Preparation PCOS machines for training.
 Preparation trainer’s Room for Counting staff and Judges training –Hotel
 Logistics
 Plan mobilization of support staff - external & internal
 Trial run 1
1. Discuss Trial run 1 wilayat list with MOI - Muscat wilayat
2. Support engineers briefed at Muscat
3. Smartmatic engineer to be available
4. Imtac warehouse to deliver assets to respective wilayat
5. Complete trial run 1
6. Discuss feedback with MOI
 Trial run 2
1. Discuss Trial run 2 wilayat list with MOI + 11 Main wilayat
2. Place order to rental vehicles/hotel
3. Support engineers briefed at Muscat
4. Imtac warehouse to deliver assets to respective wilayat
5. Complete trial run 2
6. Discuss feedback with MOI

8. CV-Mahmood-2017 8 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Election Operations
1. Place order to rental vehicles/hotel for actual election date
2. Smartmatic engineers to be available on site (15 engineers)
3. Mobilze equpments to all wilayats for election
4. Sign off receipt of wilayat asset by wilayat staff
5. Mobilize support staff to all wilayat & polling & backup sites
6. Actual election process
 March, 2010 As a “Customer Services Manager “
 My Skills as Customer Services Manager Listen to the Customers, Make
Polite Suggestions, Make Promises that you will Keep, take an Extra
Effort, Build an Efficient Customer Service Team.
 Responsible for overseeing the customer service department and
ensuring the company or corporation delivers the highest level of
customer service possible. Supervises Ministries, Oil field companies and
Private companies.
 Role /Responsibilities:
 Ability to provide outstanding customer service.
 Logistic support of order and placements.
 Coordinated customer service for telephone Inquiries and claims
departments.

9. CV-Mahmood-2017 9 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Maintain an excellent customer satisfaction rate with virtually zero
comebacks, Interface professionally and communicate easily with
customers
 Maintaining purchasing orders, sales return stock inventory.
 Actively involved in the development, supervision and performance
management of all staff under control.
 Ability to develop and train work force, build relationships, utilize skills of
workforce most appropriately.
 Monitor the Customer Engineer.
 Ability to manage front end operations effectively.
 Ability to maintain a fair, consistent set of standards as they apply to
work force.
 Ability to adjust priorities and manage time wisely in a fast-paced
environment.
 Resolve complaints and order issues.
 Investigate customer's problems and find solutions.
 Project:- (April 2011 – December 2013) Fixed Speed Lidar / Redlight
Speed Lidar ( Royal Oman Police - Oman )
 Pre-deployment studies
 Vitronic Fixed speed 200 Lidar and Redlight 36 Lidar enforcement
installation with Vitronic team.
 Project plan and execution strategy with Vitronic team.
 Successfully driving team and achieving customer expectations.
 Dealing all concern government authorities related to projects.
 Providing Commissioning support to Vitronic team for deployment
Budget the project operational cost.
 Dealing with sub-contractor and assisting their requirement.
 Change control review and system built documentation.
 User and administration training.
 Project closing and user acceptance
 March, 1998-2003 in Purchase Dept "IMTAC LLC "

10. CV-Mahmood-2017 10 | P a g e
MAHMOOD ADAM ABDULLAH AL BALUSHI
 (+968) 97077229
 Responsibilities
 To assist the manager in procuring material.
 Attend Vendor meetings along with the manager.
 Taking care of responsibilities in the absence of the manager.
 Assisting the manager in developing sourcing strategies.
 Maintaining Vendor relations.
 Achievements
 Independently handled 2 projects in the absence of the manager.
 Independently handled 5 vendor meetings and successfully procured
materials for the organization.
 I am fully involved in coordinating in the implementation for Ministry of
Social Affairs labour & Vocational Training Project we supply the Cards &
Ribbons I receive all inquire form them. I involved delivering the labour
card Forms to our distribution and check the stock of the Forms, Cards &
Ribbons and making monthly report for Labor office.
 Interests:
Reading , Volunteer Activities , Camping and Travel