1. Georgia Division of Family and
Children Services
Bobby Cagle, Director
Georgia Division of Family and
Children Services
L.E.A.D. Academy
Program 3 Graduation Presentation:
Managing Leadership: A Common Vision
Mr. Lyric D. Cosby, CNP
September 3, 2015
2. Vision, Mission and Core Values
Vision
Stronger Families for a Stronger Georgia.
Mission
Strengthen Georgia by providing Individuals and Families access to
services that promote self-sufficiency, independence, and protect
Georgia's vulnerable children and adults.
Core Values
• Provide access to resources that offer support and empower
Georgians and their families.
• Deliver services professionally and treat all clients with dignity and
respect.
• Manage business operations effectively and efficiently by aligning
resources across the agency.
• Promote accountability, transparency and quality in all services we
deliver and programs we administer.
• Develop our employees at all levels of the agency.
3. Lincoln on Leadership
“Nearly all men can stand
adversity, but if you want
to test a man’s character,
give him power.”
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4. 4
Leadership versus Management
• Leadership focuses on achieving tasks, keeping the team
motivated and empowered to achieve that task. It involves
getting the best out of each and every individual for the benefit
of the team’s successful achievement of those goals.
• Management normally focuses on work and tasks. These
activities fit within the subject of resource. Human, time, Money,
equipment and anything else that involves achieving that task.
“You manage things, you lead people.”
Grace Murray Hopper, an American computer
programmer and inventor
5. Components of Management and Leadership
Management
• Planning
• Budgeting
• Organizing
• Controlling
• Resource Use
• Time Management
• Decision Making
• Problem Solving
Leadership
• Vision
• Motivation
• Inspiration
• Persuasion
• Teamwork
• Building Relationships
• Coaching
• Mentoring
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7. Leading People
Leading People
Involves the ability to lead people toward meeting the
organization’s vision, mission and goals. It provides an inclusive
workplace that fosters the development of others, facilitates
cooperation and teamwork and support constructive resolution
of conflicts.
• Conflict Management
• Developing Others
• Team Building
• Cultural Responsiveness
• Leveraging Diversity
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8. Examples of Leading People
Manager
Conflict Management
• Recognizes conflict and takes
steps to address issues by
meeting with the involved
parties
• Meets with employees and
addresses concerns regarding
critical issues in an open honest
manner.
Developing Others
• Works with staff to develop
individual development plans
addressing employee needs and
meeting organizational goals
Supervisor
Conflict Management
• Resolves issues by meeting one
on one with team member.
• Addresses employee concerns
by providing accurate
information to reduce conflict
or concern within workplace.
• Takes action to address
employee grievances.
Developing Others
• Assesses and provides staff and
provides timely and consistent
feedback regarding technical
proficiency and effectiveness
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9. Examples of Leading People
Manager
Team Building
• Promotes cohesiveness of a
team by defining roles and
responsibilities of each team
member and establishing
overall objectives.
• Includes entire team in
decision-making process when
developing mission and goals
for the division.
Cultural Responsiveness
• Reviews programs and services
for cultural relevancy and
modifies as appropriate.
• Evaluates practices at agency.
Supervisor
Team Building
• Encourages staff to share skills
and abilities within the work
group to facilitate completion of
challenging tasks
• Forms teams to identify and
address agency concerns.
• Works with team to implement
operating procedures within the
agency.
Cultural Responsiveness
• Addresses cultural dynamics in
group supervision.
• Models cultural responsiveness
in collaborative relationships
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10. Examples of Leading People
Manger
Leveraging Diversity
• Recognizes and utilizes skills of
staff with diverse backgrounds
to benefit the organization,
clients and coworkers.
• Addresses and corrects the use
of inappropriate language or
actions which deride diversity.
Supervisor
Leveraging Diversity
• Adheres to EEO policies, goals,
objectives and philosophies of
valuing diversity in performing
everyday duties and
responsibilities
• Builds teams leveraging diverse
capabilities of staff
• Promotes diversity programs to
increase staff awareness
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Morning, I am Lyric Cosby. When I began the L.E.A.D. Academy in May I was Supervisor for Interim Assistance and the new Homeless Unit at Gateway Transitional Center. I have thoroughly enjoyed the learning of various divisions as well as the camaraderie of colleagues, facilitators and presenters during the Academy. June 1, I was promoted to Program Operations Manager for OFI Retained Services in Region XIV (DeKalb & Fulton Counties). With this promotion into management I chose Managing Leadership as my presentation as I feel management and leadership are indeed A Common Vision.
My new position as Program Operations Manager, I manage the programs and all persons (supervisors and case managers) under the programs under my management. Managing Leaders, I encourage all members of staff to follow chain of commands in addition to having an “open door policy.” Although I am not expected to know everything or resolve everything, I do feel as if it is my responsibility to try. Reading Lincoln of Leadership, I feel my efforts have been enhanced by some of the examples by which Lincoln lead. Through the L.E.A.D. Academy, I have learned it is OK not to know everything however to be honest and to let staff know to give me the opportunity to reconcile their concerns and/or questions. Also it is completely acceptable to advise staff some issues can be resolved by their own means, which I feel is one aspect of developing leaders.
Leadership versus management, although easy to distinguish between the two, it can be complex since most people are BOTH. The manager has the unfortunate paradox of controlling systems, resource and standards, enacting to keep it all together while also running the task of leading teams to achieve unchartered boundaries. Leadership plays an important role in leading and motivating the teams to achieve those new limits. In short, the main difference are the two styles motivate people and teams to achieve objectives.
The comparisons for Management and Leadership is simplified and summarized in a more visual table. It provides a sense of differences between being a manager and being a leader. As you can see many people lead and manage at the same time which results in a display of combination of behaviors.
Through the L.E.A.D. Academy, what I have learned that as Leaders and/or Managers we Lead People.
Leading People through
Conflict Management – Encourages creative tension and differences of opinions; anticipates and takes steps to prevent counter-productive confrontations; manages and resolves conflicts and disagreements in a constructive manner
Developing Others – Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods; gives timely, specific feedback and helpful coaching adapts approach to each individual, ensures that employees are appropriately recruited, selected, appraised and rewarded; takes action to address performance problems.
Team Building – Inspires and fosters team commitment, spirit, pride, and trust; facilitates cooperation and motivates team members to accomplish group goals.
Cultural Responsiveness – Respects and relates well to people from varied backgrounds; open to understanding diverse worldviews; sees diversity as an opportunity to learn about cultural groups while appreciating the complexity of individual differences; challenges bias and intolerance; seeks ongoing learning on cultural issues.
Leveraging Diversity – Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
In conclusion Managing Leadership provides a hands on guide to understanding what organizational leadership really is and how to harness it to the service of today’s organization.
