1. 800.371.2963
919.341.2512
www.ProTrainEdu.org
ABOUT JAYA.LITTLE
ProTrain, LLC, is dedicated to quality
educational services at an affordable cost,
online,in-classroom,orsynchronous,ensuring
success in the workforce through the active
engagement of direct relationships with
universities, community colleges, educational
entities, and corporations, non-profits and
the military community throughout the United
States and internationally.
To explore opportunities to partner with
ProTrain, contact:
Troy Welch
ProTrain, LLC
804-415-7365
twelch@ProTrainedu.org
CONTACT US
ProTrain’s soft skills expert Jay Little is a trainer,
facilitator, and coach providing professional
development and management services to
organizations in private industry, and the public
sector.
He is a frequent speaker/lecturer for business,
non-profit, academic, community, association and
government organizations.
He holds a Masters degree in Counseling and
is a certified DDI, Myers Briggs, Achieve Global
(Master Trainer) , Franklin Covey, Emotional
Intelligence, Dale Carnegie VISSTA , Fred Pryor
and Executive Coaching.
He’s worked with dozens of organizations
including Pfizer, Eli Lilly, Teva, Covance, Biogen,
ICON , IBM, Virginia State Government, AT & T,
United States Department of Defense, Chaparral
Steel, Virginia Telecommunications Association,
Philip Morris, and more!
START HEREfor a GREAT CAREER
SOFTSKILLS
COURSES
from ProTrain
ProTrain’s soft skills expert is now available to facilitate
at your location – or through Connect Live. Online.

2. ProTrain offers quality
classroom and online
training. You now can
partner with ProTrain to
offer a variety of soft skills
courses – in person or
through our “Connect Live.
Online” product.
For in person courses, we provide the
curriculum and our expert trainer, Jay A. Little.
For courses provided through “Connect Live.
Online,” Jay will be available live, but online.
Either platform offers live interaction and
skillful instruction.
WORLD-CLASS
SOFT SKILLS TRAINING AVAILABLE COURSES
Contact us today to learn on how ProTrain can
help you achieve higher performance goals!
(800) 371-2963
info@ProTrainEdu.org
• Building Great Teams
• Interpersonal Communication Skills
• Effective Leadership
• Emotional Intelligence
• Situational Coaching
• Giving and Receiving Feedback
• Leading Effective Meetings
• Presentation Skills
• Making the Most of Change
• Stress Management
• Self-Empowerment for Success
• Building Your Self-Esteem
• Time Management
• Winning With People
• Dealing with Difficult People
• Working with Different Personality Types
(DISC)
• Dealing with Upset Customers
• Behavior Based Interviewing
• Motivating People for Success
• From Conflict to Collaboration
• Managing Multiple Priorities
• Customer Service: Best Practices
• Making Effective Decisions
• Developing a Winning Attitude
• Coaching for Success
• Achieving Results Through Teamwork
• Managing Your Career
• Hiring the Best: Conducting Great
Interviews
• Understanding Team Player Styles
• Negotiation Basics
• Solving Problems: Tools and Techniques
• Working with Different Generations