1. Lucas McGee
1601 NE 91st
Cir. #7
Vancouver, WA 98665
(360) - 513-7202
Lmcgee7@wgu.edu
Profile
IT professional with a passion for troubleshooting and strong customer service skills. Strong leadership skills and a take-
charge attitude that prefers to lead by example. Eager, adaptable, and a very fast learner. Full of determination to get the
job done and done right.
Technical and Professional Skills
 Active Directory
 Windows XP/Vista/7/8.1/2008 R2/2012
 Troubleshooting
 System Maintenance
 MS Office Suite
 Cisco Routers and Switches
 CCNA
 HTML
 Security +
 CCNA Security
 WordPress
 Project +
Summary of Qualifications
 Installation and configuration of Windows operating systems
 Experience installing and decommissioning Servers and Blade Chassis in a Datacenter
 Experience troubleshooting physical layer issues
 Configurations on Cisco Routers and Switches
 Managed quotes, estimates, and builds of projects built in a datacenter
 Assisted in remodeling the network lab at Clark College
 Experience working in management positions
EXPERIENCE:
Xtreme Consulting LLC. 2014 - Present
NOC Operatorat Daimler Trucks North America, Portland,OR
 Monitored, repaired, and ran mainframe jobs
 Worked Saturday night maintenance and helped with mainframe IPL’s
 Monitored servers and network devices across North America on What’s Up Gold
 Worked as an after-hours help desk for users and truck plants
 Monitored IMS trans and programs
 Helped with troubleshooting servers and network connectivity
 Worked with Cronacle jobs (monitoring and restarting)
 Coordinated incident resolution
Daimler Trucks North America 2013 - 2014
Datacenter Management Team Intern, Portland,OR
 Manage tickets through CISM/Remedy
 Controlled ticket flow for projects from Quote to Build
 Install and decommission hardware in the Datacenter
 Created mock-ups for server line-up moves
 Managed project status meetings
 Developed a new web form on the Daimler Portal
 Assisting in SIP meetings developing a new project process
 Did all of this as an intern

2. Work Study job @ Clark College 2012-2013
GroundsMaintenance,Vancouver,WA
 Was a lead over other work study students
 Organized projects for different areas of the campus
 Trimmed and shaped hedges and dealt with weeds everywhere
 Gas-powered tools
 OSHA compliance
Bellagios Pizza 2007-2010
Delivery Driver, Washougal,WA
 Lead Driver
 Coordinated routes for other drivers
 Customer service
 Money Handling
Morningstar Electric LLC. 2004-2007
Dish Network Installer,Washougal, WA
 Coordinated installation times with customers
 Installed the service according to code and customer’s satisfaction
 Least amount of trouble-calls in the company
 Talked with potential customers to make sales
ACHIEVEMENTS:
 Vice-President’s list 2011-2013
 Graduated with a 3.7 cumulative GPA
 Acquired my CCNA Certificate 05/2013
 Working towards my MCSA: Windows server 2012 and Windows 8/8.1
EDUCATION:
Clark College,Vancouver,WA
Network Technology (Cisco) Associates Degree Graduated June 2013
Network Technology (Microsoft) Associates Degree Graduated June 2013
Western Governor’s University
B.S. Information Technology – Network Administration Anticipated Graduation December 2015