So, if your customers are really important to you, why don't you look after them when you're recruiting?

1. AWKWARD QUESTION?
SO, IF YOUR CUSTOMERS ARE
REALLY IMPORTANT TO YOU,
WHY DON'T YOU LOOK AFTER
THEM WHEN YOU'RE RECRUITING?
what is that supposed to mean?

2. When businesses are selling stuff they're all
a bit like "Hello, we're really lovely people
and a lovely company and we think you're a
bit awesome. In fact, we think we love you.
Please love us back."
and then When businesses are
looking for new people to work for
them they phone up a recruitment
agency.
the recruitment agency is
all shifty & say things like
"only successful
candidates will be
contacted" and sometimes
they just don't phone
anyone back, ever.
and sometimes even when no
companies have asked them
to recruit they run ads
anyway to do something
called 'Harvesting' CVs.
And none of this feels like
LOVE

3. You want your customers to LOVE you RIGHT?
So, may we ask, WHY ON EARTH are you letting 3rd party recruiters
treat them so badly?
New recruits, candidates, potential employees - they are all the same
people as your customers.
PEOPLE. PERSON. SOMEONE.
Someone's dad might be your client.
someone might start an online company that makes 7 figures in the next
12 months and might want to buy your company or set up in competition
against you.
SOMEONE MIGHT BE YOUR DAUGHTER'S SWIMMING TEACHER.
THEY'RE ALL PEOPLE, CUSTOMERS, CLIENTS, CANDIDATES.
SAME POT.

4. How do recruiters treat
candidates badly?
"due to a high level of applications only successful
candidates will be contacted."
"telephone interview, first interview with a presentation, 2nd
interview, another presentation... it's been a month - still no
call."
"I scheduled an interview with a candidate I was actually
supposed to reject – and then had to cancel it."
“I ONCE EXTENDED AN OFFER TO THE WRONG CANDIDATE WITH THE EXACT SAME NAME AT
THE EXACT SAME SCHOOL…I HAD TO CALL HIM BACK AND RESCIND IT ONCE I FIGURED IT
OUT.”
Advertising jobs where there is no job to collect or
'harvest' CVs
Where is the LOVE?

5. So, the
recruitment
industry is
broken
SELF SERVING
The industry doesn't work in the interest
of the client or the candidate... it's
rubbish for everyone.
REPUTATION DAMAGE
The candidate experience of your company
is what they will tell all of their mates,
all of the family, all of the people on
social media... All of your customers...
SALES SALES SALES
Make targets. Earn commission.
Cut corners. Chase the sale. Win at all
costs. Feeling the LOVE?

6. But you already knew that.

7. how the recruitment industry stopped working
I APPLIED FOR A JOB WHICH LOOKED INTERESTING. I DIDN'T
EXPECT TO HEAR ANYTHING BACK. YOU NEVER DO.
- MARK , AWESOME CANDIDATE

8. how the recruitment industry stopped
working
I'M SICK OF THE NONSENSE. RECRUITERS CLAIMING TO
BE SPECIALIST WHEN THEY'VE NEVER DONE A DAY IN
ANY OTHER BUSINESS EXCEPT FOR IN RECRUITMENT
- ANON

9. how the recruitment industry stopped
working
PAYING 20% OF THE SALARY FOR THEM TO SEND ME A CV
- THE BIG QUESTION IS HOW DID THEY EVEN GET THE
CV - I NEVER SAW THEM ADVERTISE MY JOB
- GS, CEO

10. how the recruitment industry stopped
working
I WANT SOMEONE WHO CARES ABOUT MY BUSINESS.
WHO TALKS ABOUT MY BUSINESS WITH CARE AND
PASSION. BECAUSE THEY KNOW ME. THEY KNOW US.
- TERRY ASHTON, MD

11. Can we change it?
YES WE CAN!!.

12. We're leading the change...
OUR clients had started to smell a rat.
Recruiters were charging sky high fees for a service that provided a
quick fix.
And the quick fix was rubbish and never worked long term.
So we've called BS on the whole thing and we're working with business
owners and HR to give them the results and the service they deserve.
With integrity, honesty, hard work and ambition.
The ambition to see their companies grow and thrive because they've
got the RIGHT people working for them who care about what they're
collectively going to achieve.

13. So what's different?
Fee Structure Candidate Experience Relationships
£

14. Fixed Fee and Time Based
Structures
1
Package based
Services for one-off
Recruitment
Packages to suit your needs - starting from an
hour of our time to plan your campaign to
letting us manage the whole process for you.
Saving you time, delivering the best candidate
experience in line with your company values
and mission and finding the perfect person to
join your team
2
We'll help you run
the ship.
For companies who are running larger
campaigns we'll work in true partnership with
you to be the lead on recruitment in your
business and set the standards to protect your
brand, reputation and most of all, do the right
thing by everyone.
This service is bespoke and costs will be based
on the time required to deliver the project.

15. Candidate Experience
Want every person who applies for a job to be treated with respect and dignity and as
if they are a customer of yours?
Want the RIGHT person to want to join your business?
Want everyone to feel the love?
That's what we do.

16. Relationships
Want to work with people who share your passion for people?
want to work with a company that does the right thing for people?
Want everyone to feel the love?
That's what we do.

17. We work with companies who care.
Who do the right thing. Who make a
difference.
People, customers, clients, candidates, individuals
We create the circumstances that lead to finding the individuals who share
your passion, who want to play a part in you succeeding on your mission, who
want to make a difference in their role and in your company.
We don't 'shuffle and deal' CVs. We don't treat candidates as commodities.
we don't throw spaghetti against the wall until a strand sticks.
We treat people as people and your company with respect.
That's what
we do.

18. www.experiencehr.co.uk