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@bridgettoday
hello!
Who you hire will make the
single biggest difference to
your business.
who we hope we’re going to hire
who everyone assumes we hire
who we’re afraid we might hire
who we actually hire –yay!
How do you get the best
people work for you?
Culture
Processes
Product
Leadership
Your company is made up of
people who spend money
on building and selling
products and services
Can you get the
best people with
money alone?
Ten startups
that shut down
in 2017,
employed
hundreds of
people
Burned
through
$1.7bn in VC
$1,700,000,000
YOU
HAD
ONEJOB
the wrong people will
spend your money on the
wrong things
Things that
bear no
relation to
creating
profit in your
company
you
your
money
the wrong things
the right people
“We wanted people that were insanely great at what they
did - the neatest thing that happens is when you get a core
group of ten great people, it becomes self-policing as to
who they let into that group...
the right people
..so I consider the most important job, for
someone like myself, is recruiting.”
“I hired the wrong guy”
Who you hire will make the
single biggest difference to
your business.
had no money and no people
In 2010, YouCanBook.me
DIDN’T HIRE
FIRED
WENT
AWOL
TURNED DOWN OFFER
HANDED IN
NOTICE
NEVER FOLLOWED UP
DIDN’T APPLY
WRONG FOR
COMPANY CONTRACTOR POACHED
Why did some people never seem to get the
memo?
Create a confidence in
your culture that will
attract and retain the
best for your company
● know thyself
● systems are your friend: culture
● systems are your friend: hiring
know thyself
Right! This is
what we
want to do
can I get
paid now?
When’s
lunch?
(we were the problem people once)
Create a company that you
want to work for, and aim to
hire people who want
similar outcomes as you
Then document it, describe, defend it,
and talk about it, share it, hire to it, fire
on the lack of it, judge people on it,
make decisions based on it.
who are we
policies and procedures
reviews
Where do people work?
How much do people get paid?
How do decisions get made?
How many hours do people work?
How does fun happen?
How are people rewarded?
How much do people know about
how the company spends money?
What are the priorities for work?
Can people speak freely?
Does the company allow
for exceptional time off?
If staff were unhappy, what would
they do?
Do you know what everyone thinks?
Does everyone know what you think?
Do people know what you stand for?
How often do people work together?
How do you handle crisis?
Do people feel safe?
How do you define
performance?
Where do you draw the line?
Are people in your company your
friends, colleagues, or a family?
When do you exclude?
How do you include everyone? How do you define
performance?
How do you define
performance?
Do you socialise as a team?
Do you know what everyone thinks?
Do people feel safe?
How much do people get paid?
What’s acceptable
humour?
Would people be able to clearly
articulate what the values of the
company are?
Would people be able to clearly
articulate what the values of the
company are?
Do you want to work here?
Or here?
Or here?
contractual agreements
daily task and activities
project management
line management
team interaction
salaries and benefits
hiring
policies and procedures
performance
Be able to
describe
every
stage
Money
accountancy
revenue recognition
VAT
NEXUS
EU Services Sales Tax
dunning
P&L
refunds
Credits recharging
corporation tax
local sales tax
balance sheet
management accounts
people
performance appraisal
professional development
training
policies and procedures
Grievances
Profit share
Salary rates
disciplinary
401k
health insurance
unpaid leave
unauthorized leave
sick leave
Non exempt federal workers
people and money
3.	Give	some	brief	examples	of	how	you’ve	
demonstrated	YCBM’s	values over	the	past	
year.	
If	you	think	there	are	any	particular	areas	
here	where	you	could	improve,	make	a	
note	of	these	too.
Annual appraisals
Annual
Quarterly 1-1s
This is the most
open company
I’ve ever worked
for.
I have never worked somewhere before where
it so clear what the values of the company are.
In my past jobs, I had seen things that made
me feel uncomfortable, but I didn’t feel
confident enough speak up - now I would.
Congratulations! You
may now begin hiring.
The biggest obstacle you have to
face in hiring the best talent….
You
want
that
hire so
bad…
And you
want to
make a
decision
NONONONONONONONONONONONONONONONONONONONONONONONONO
NONONONONONONONONONONONONONONONONONONONONONO
Tolerance & respect
Find and share the
solution
Confidence in
transparency
Simple is beautiful
Curiosity & optimism
Commitment to
excellence
You need to hire (and
fire) based on your
stated values
On shortlisting candidates create anonymized
questionnaires (track and score responses)
Allow every interviewer to offer a ‘fresh pair of eyes’
on the candidate
Avoid the momentum you’ve built up for yes
Ready to make
an offer?
Send the referees the anonymised survey,
collect quantitative responses
Create a questionnaire scoring
them 1-10
Before any offer, as candidate for at least 5
emails from previous colleagues / managers
Look for discrepancies, follow up
with both candidate and referee
Use words, questions and
scenarios based on your values
Tolerance & respect
Find and share the
solution
Confidence in
transparency
Simple is beautiful
Curiosity & optimism
Commitment to
excellence
“Not a fit”
Figure out what tribe you’re in
hey, know
any good
developers?
sure, I’ll go
ask around
all my green
friends...
me too..
Figure out what tribe you’re in
…..and get out of it
I’m just going to
code my way out of it
Trying to hire a rockstar developer?
STATUS QUO
THEY LITERALLY CALLED THEMSELVES
Organisations listed and supported by The Linux Foundation
People and money determines what you do
“We are on a mission to...
...redefine the cup of tea...give everyone better gloves...See. Smarter....change what fish do...talk more. By listening more....open and close every door.
Mission statements are bulls**t
Nobody cares what you say
People care about what you do
People and money determines what you do
People and money determines your culture
Culture determines who you hire
Your Business Strategy:Culture eats Hiring for Breakfast
@bridgettoday

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