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State of the Association
Neg Norton
April 28, 2014
2
What’s Changed?
Consumers inundated with local business information
Proliferation of digital and mobile platforms
leading to new offerings and technologies
No uniform path to purchase
Industry Interviews
What sets
local apart?
Last Mile
Advertising
CALL
CLICK
VISIT
ACT
• Print & online directories
• Listings management
• SEO & SEM marketing
SEEK
Daily deals
Location-based apps & services
Digital & mobile ad networks
DISCOVER
Social media management
Online reviews management
Website design & hosting
Video services
CONSIDER
http://www.coolwebsitebuilder.com/
Last Mile Advertising
Ad To Action Awards Participants
Private Luncheon with Steve Wozniak
Distinguished Judging Panel
Andrew Shotland,
LocalSEOGuide.com
Ken Burbary,
Lowe Campbell Ewald
Eric Franchi,
Undertone
Becky Minervino,
Beam
Chris Travers,
Universal Business
Listing
Gordon Borrell,
Borrell Associates
Greg Sterling,
Opus Research
Hynek Stehno,
Local Spectrum
(SMG)
Laura Rich,
Street Fight
Matt Picheny,
MRY
Neal Polachek,
vSplash
Paul Plant,
Radicle Consulting
Peter Minnium,
IAB
Sebastien Provencher,
HomeAdvisor Canada
(HelpedBy)
Think Tank
Events
“Great dinner event, and
an excellent group of people.
I thought it was very
productive from a
business-social perspective…
We look forward to our
continued participation.”
Think Tank NYC
–Chris Travers,
Universal Business Listing
Think Tank
Events
Chicago
Los Angeles
San Francisco
Metrics That
Matter Database
Compiles real campaign results
from all forms of local media
Provides comprehensive view
of local media performance
Initial focus on mobile and
print Yellow Pages campaigns
Internet Yellow Pages,
search engine marketing and
social media campaigns
to be added
Metrics That Matter Database
0.82%
0.40%
MTM Advertisers Industry Benchmark
Industry
Average
2xGeo-targeted Mobile
Display Performance (CTR)
Metrics That Matter Database
0.64%
1.09%
0.98%
0.84%
0.61%
0.73%
Financial &
Insurance
Healthcare Home & Trade
Services
Professional
Services
Retail Technology
Services
Industry
Benchmark
(0.4%)
Geo-targeted Mobile
Display Performance (CTR)
Metrics That Matter Database
Invaluable tool for planning
local advertising spends
Access dependent
on participation
New Consumer & SMB Research
Visit
www.localsearchinsider.org
Public Policy
State of LSA
State of LSA
300+ members
35 new members in past year
State of LSA
2013 financial results: Net income of $330,000
Reserve fund: $9.1 million
2014 budget anticipates revenues and expenses: $7.9 million
LSA Board of Directors
George Hanna
Vice Chairman, LSA
Chief Legal Officer, YP Holdings Inc.
Sharon Sweeney
Secretary/Treasurer
President, Fairway Group
Bill Dinan
Chairman, LSA
President, Telmetrics Inc.
Expanding LSA Board
Ben Wood
Director of Channel Sales,
Americas, Google
Andrea Cancro
EVP, Managing Director,
Starcom MediaVest Group
Katy Hunter
Senior Director of Partner &
Channel Marketing, Microsoft
Headshot
TO COME
Parting Thoughts
Unprecedented opportunity
Support innovations that demonstrate ROI
Seamless customer experience
Leadership
Relationships
Thank you
Contact me:
214-696-5768 (office)
neg.norton@localsearchassociation.org
@negnorton

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LSA|14: State of the Local Search Association (Neg Norton)

  • 1. State of the Association Neg Norton April 28, 2014
  • 2. 2
  • 3.
  • 4. What’s Changed? Consumers inundated with local business information Proliferation of digital and mobile platforms leading to new offerings and technologies No uniform path to purchase
  • 8. CALL CLICK VISIT ACT • Print & online directories • Listings management • SEO & SEM marketing SEEK Daily deals Location-based apps & services Digital & mobile ad networks DISCOVER Social media management Online reviews management Website design & hosting Video services CONSIDER http://www.coolwebsitebuilder.com/ Last Mile Advertising
  • 9.
  • 10.
  • 11. Ad To Action Awards Participants
  • 12. Private Luncheon with Steve Wozniak
  • 13. Distinguished Judging Panel Andrew Shotland, LocalSEOGuide.com Ken Burbary, Lowe Campbell Ewald Eric Franchi, Undertone Becky Minervino, Beam Chris Travers, Universal Business Listing Gordon Borrell, Borrell Associates Greg Sterling, Opus Research Hynek Stehno, Local Spectrum (SMG) Laura Rich, Street Fight Matt Picheny, MRY Neal Polachek, vSplash Paul Plant, Radicle Consulting Peter Minnium, IAB Sebastien Provencher, HomeAdvisor Canada (HelpedBy)
  • 15. “Great dinner event, and an excellent group of people. I thought it was very productive from a business-social perspective… We look forward to our continued participation.” Think Tank NYC –Chris Travers, Universal Business Listing
  • 17. Metrics That Matter Database Compiles real campaign results from all forms of local media Provides comprehensive view of local media performance Initial focus on mobile and print Yellow Pages campaigns Internet Yellow Pages, search engine marketing and social media campaigns to be added
  • 18. Metrics That Matter Database 0.82% 0.40% MTM Advertisers Industry Benchmark Industry Average 2xGeo-targeted Mobile Display Performance (CTR)
  • 19. Metrics That Matter Database 0.64% 1.09% 0.98% 0.84% 0.61% 0.73% Financial & Insurance Healthcare Home & Trade Services Professional Services Retail Technology Services Industry Benchmark (0.4%) Geo-targeted Mobile Display Performance (CTR)
  • 20. Metrics That Matter Database Invaluable tool for planning local advertising spends Access dependent on participation
  • 21. New Consumer & SMB Research Visit www.localsearchinsider.org
  • 24. State of LSA 300+ members 35 new members in past year
  • 25. State of LSA 2013 financial results: Net income of $330,000 Reserve fund: $9.1 million 2014 budget anticipates revenues and expenses: $7.9 million
  • 26. LSA Board of Directors George Hanna Vice Chairman, LSA Chief Legal Officer, YP Holdings Inc. Sharon Sweeney Secretary/Treasurer President, Fairway Group Bill Dinan Chairman, LSA President, Telmetrics Inc.
  • 27. Expanding LSA Board Ben Wood Director of Channel Sales, Americas, Google Andrea Cancro EVP, Managing Director, Starcom MediaVest Group Katy Hunter Senior Director of Partner & Channel Marketing, Microsoft Headshot TO COME
  • 28. Parting Thoughts Unprecedented opportunity Support innovations that demonstrate ROI Seamless customer experience Leadership Relationships
  • 29. Thank you Contact me: 214-696-5768 (office) neg.norton@localsearchassociation.org @negnorton