1
Liveworkstudio.com London Rotterdam Sao Paulo Livework Studio © 2019
Design in the
Anthropocene
Ben Reason & Anna van der Togt
FLA 22’ — Ux & Product Design Week
Liveworkstudio.com London Rotterdam Sao Paulo Livework Studio © 2019
Photo by Tobias Tullius on Unsplash
What should be the role of design working
towards a more sustainable future?
2
Activity Start End
Get to know eachother 12.00 12.20
Design in the Anthropocene — an introduction to our thoughts 12.20 12.40
Shared reflection & myth busting 12.40 13.10
Break 13.10 13.20
The what: objects of redesign for sustainability 13.20 13.35
The who: our role (only if we have time) 13.35 13.45
Check-out & reflection 13.45 14.00
Today’s Agenda
FLA - UX & Product Design Week
3
Good services don’t
happen by accident.
They need to be
designed. That’s what
we do.
4
21 Years of Creativity & Impact
400
clients
1500
projects
3
studios
● Business, government & NGOs
● From startups to multinationals
● From healthcare to hoofcare
● From B2C to B2B to G2C
● From sprints to 10 year engagements
● From strategy to delivery
● From innovation to incremental
● From training to transformation
● London, Rotterdam & São Paulo
● Working in 30+ countries
● Approx 100 people
● Diverse backgrounds & nationalities
Livework
5
About us
6
The world of tomorrow is ours to
create. We must be ecological
Photo by Marcel Strauß on Unsplash
Our focus on industrially designed & produced products and services serving users
resulted in an ecological crisis. We must change our ways of acting, thinking and
being to acknowledge and address the damage we are doing to our planet.
We see this as a fundamental human challenge. A design challenge. The future
emerges directly from the things we design. We have to design ecological.
7
“These are the kinds of problems you
can’t manage your way out of.
You have to design your way
out of them.”
Photo by Priscilla-du-Preez on Unsplash
Marty Neumeier, The Designful Company
8
Who’s who?
Please introduce yourself, the organisation you
work for and your sustainability character
Let’s start with
Photo by Irina Iacob on Unsplash
9
The Curious
Newbee
Who are you?
The
Sustainability
Dummy
The
Sustainability
Veteran
The
Unacknowledged
Sustainability
Evangelist
The
Sustainability
Skeptic
The
I’m-just-going-
along-on-this-
ride
Please introduce yourself, the organisation you work for and
your sustainability character:
Photo by Irina Iacob on Unsplash
10
Design
FLA - UX & Product Design Week
11
Human
Centered
Reframing Contextual Experimental
Co-creative
Design
FLA - UX & Product Design Week
12
FLA - UX & Product Design Week
Human centred
13
FLA - UX & Product Design Week
Co-creative
14
FLA - UX & Product Design Week
Reframing
15
FLA - UX & Product Design Week
Contextual
16
FLA - UX & Product Design Week
Experimental
17
Anthropocene
18
Anthropocene
Increased levels of climate-warming CO2 in the
atmosphere at the fastest rate for 66m years, with
fossil-fuel burning pushing levels from 280 parts per
million before the industrial revolution to 400 ppm
and rising today.
The Guardian August 2016
FLA - UX & Product Design Week
19
Anthropocene
Doubled the nitrogen and phosphorus in our soils in
the past century with fertiliser use. This is likely to be
the largest impact on the nitrogen cycle in 2.5bn years.
The Guardian August 2016
FLA - UX & Product Design Week
20
Anthropocene
Put so much plastic in our waterways and oceans that
microplastic particles are now virtually ubiquitous, and
plastics will likely leave identifiable fossil records for
future generations to discover.
The Guardian August 2016
FLA - UX & Product Design Week
21
Design in the Anthropocene
FLA - UX & Product Design Week
22
Human
Centered
FLA - UX & Product Design Week
Reframing Contextual Experimental
Co-creative
Re-design Design
23
“The end of the world is the
end of the idea that
humans are the only people
that have a world on this
planet.”
Humankind, Timothy Morton
More than human centred
FLA - UX & Product Design Week
24
“Human beings can choose to
remain unaware of their
fundamentally co-creative
involvement in reality, or they
can become mindful and
responsible in full awareness of
the power of design.”
Daniel Christian Wahl
Hugely co-creative
FLA - UX & Product Design Week
25
“The idea of a continually
growing economy is an
anathema to an ecologist”
Prosperity Without Growth, Tim Jackson
Reframing prosperity
FLA - UX & Product Design Week
26
“Now that is agency… It is
what makes humans of
nature and also the freak
of nature.”
Defiant Earth, Clive Hamilton
Ecologically contextual
FLA - UX & Product Design Week
27
“Some things benefit from
shocks; they thrive and grow
when exposed to volatility,
randomness, disorder, and
stressors and love adventure,
risk, and uncertainty.”
Anti-fragile, Nassim Nicholas Taleb
Always experimental
FLA - UX & Product Design Week
28
More than
Human
Centered
Reframing
prosperity
Ecologically
Contextual
Always
Experimental
Hugely
Co-creative
Design will need to be
29
Trying to be :
More than Human centric
An example to what designing like this could look like
Photo by Anastasia Palagutina on Unsplash
34
More than
Human
Centered
Reframing
prosperity
Ecologically
Contextual
Always
Experimental
Hugely
Co-creative
Plenary reflection
How do you think design should change?
Photo by Anna, on her hiking trip to the French Pyrenees
35
What else needs reframing?
Which product & UX-design myths do we need
to bust?
Photo by Anna, on her hiking trip to the French Pyrenees
36
Great (digital) products should be…….
seamless
transparent
simple
effortless
frictionless
Are these still relevant?
intuitive
aesthetically pleasing
convenient
cheap
37
Time for a break
;-)
Photo by Seb Mooze on Unsplash
38
Objects of design
FLA - UX & Product Design Week
39
What is the design work?
Our role in the ecosystem
● System e.g. What leverage points/incentives do we "own" What system change can be
unlocked by us?
● Our value chain e.g. How can we reduce the environmental/social impact of our value chain?
and how do we get our partners to collaborate?
Our organisation
● Our strategy e.g. How do we move forwards? What are our targets?
● Our set-up & processes e.g. How to orientate and organize ourselves towards more
sustainable goals?
● Our operation e.g. How can we reduce the footprint of our digital products, of our systems, or
of our offices/shops?
Our services
● Our services e.g. How can we change the services around our products so they are less
impactful or even contribute to longevity or circularity (e.g. return, repair, upgrade, recycle)?
Our products
● Our products e.g. How can we reduce the environmental/social impact of our products? (e.g.
recycled materials)
● Our value propositions/portfolio
FLA - UX & Product Design Week
40
For example: Mobility
The product: Design a car
FLA - UX & Product Design Week
41
For example: Mobility
Services: Design mobility app
FLA - UX & Product Design Week
42
For example: Mobility
Organisation: Design for
organisational change towards
strategic goals
FLA - UX & Product Design Week
43
For example: Mobility
Ecosystem: Facilitate city and
city stakeholders to facilitate
greener transport
FLA - UX & Product Design Week
48
LW’s design work?
FLA - UX & Product Design Week
Role in the ecosystem
The organisation
The services
The products
The Livework’s sphere of influence is mostly
in (re)designing:
● The services of our clients
● The organisation of our clients
Plus want to do more work (re)designing:
Multi-org ecosystems/client ecosystems
Livework has to understand what a
sustainable future looks like in the
spaces we operate in:
51
What is the design work?
Our role in the ecosystem
Re-designing the role xxx plays in its sector
Our organisation
Re-designing how xxx operates to achieve
sustainability goals
Our services
Re-designing xxx’s relationship to clients and
how they are supported towards sustainability
Our products
Re-designing xxx’s products to address
sustainability
Where does your design work sit?
What does that mean for the
sustainability approach?
Step 1 — Take 5 minutes to reflect
& make notes on the handout.
Step 2 — Discuss in groups of 5 and
help each other to get to a deeper
understanding by asking reflecting
questions
FLA - UX & Product Design Week
52
Actors of design/
The designer
FLA - UX & Product Design Week
53
Translating
sustainability to our
day to day work
FLA - UX & Product Design Week
It's not just business, it's personal
It's an unprecedented shift that needs time to
process and reflect
Fostering a new kind of reflective mindset/culture
to continuously redefine our way of
working/thinking and help to structurally look at
the bigger picture and beyond BAU.
56
Tuning in - your role as a designer,
human being, team member,
employee or world citizen
FLA - UX & Product Design Week
What does sustainability mean for:
● You personally? And how would you like to bring that to work?
● The world/ecosystem around your business? In what ways is it
a topic? Trends? Changes in regulations?
● Your business? In what way does it have an impact on the
world and how is that addressed? How is the organisation
engaged?
● How does that trickle through to your team/department? What
is their role? How do people reflect and evolve their work?
Reflect in groups — What might this mean for:
● The approach needed?
● The processes or governance needed?
● The mental models, tools or templates needed?
57
Checkout
What will you take away from this session?
Photo by Annie Spratt on Unsplash

Design for the Anthropocene

  • 1.
    1 Liveworkstudio.com London RotterdamSao Paulo Livework Studio © 2019 Design in the Anthropocene Ben Reason & Anna van der Togt FLA 22’ — Ux & Product Design Week Liveworkstudio.com London Rotterdam Sao Paulo Livework Studio © 2019 Photo by Tobias Tullius on Unsplash What should be the role of design working towards a more sustainable future?
  • 2.
    2 Activity Start End Getto know eachother 12.00 12.20 Design in the Anthropocene — an introduction to our thoughts 12.20 12.40 Shared reflection & myth busting 12.40 13.10 Break 13.10 13.20 The what: objects of redesign for sustainability 13.20 13.35 The who: our role (only if we have time) 13.35 13.45 Check-out & reflection 13.45 14.00 Today’s Agenda FLA - UX & Product Design Week
  • 3.
    3 Good services don’t happenby accident. They need to be designed. That’s what we do.
  • 4.
    4 21 Years ofCreativity & Impact 400 clients 1500 projects 3 studios ● Business, government & NGOs ● From startups to multinationals ● From healthcare to hoofcare ● From B2C to B2B to G2C ● From sprints to 10 year engagements ● From strategy to delivery ● From innovation to incremental ● From training to transformation ● London, Rotterdam & São Paulo ● Working in 30+ countries ● Approx 100 people ● Diverse backgrounds & nationalities Livework
  • 5.
  • 6.
    6 The world oftomorrow is ours to create. We must be ecological Photo by Marcel Strauß on Unsplash Our focus on industrially designed & produced products and services serving users resulted in an ecological crisis. We must change our ways of acting, thinking and being to acknowledge and address the damage we are doing to our planet. We see this as a fundamental human challenge. A design challenge. The future emerges directly from the things we design. We have to design ecological.
  • 7.
    7 “These are thekinds of problems you can’t manage your way out of. You have to design your way out of them.” Photo by Priscilla-du-Preez on Unsplash Marty Neumeier, The Designful Company
  • 8.
    8 Who’s who? Please introduceyourself, the organisation you work for and your sustainability character Let’s start with Photo by Irina Iacob on Unsplash
  • 9.
    9 The Curious Newbee Who areyou? The Sustainability Dummy The Sustainability Veteran The Unacknowledged Sustainability Evangelist The Sustainability Skeptic The I’m-just-going- along-on-this- ride Please introduce yourself, the organisation you work for and your sustainability character: Photo by Irina Iacob on Unsplash
  • 10.
    10 Design FLA - UX& Product Design Week
  • 11.
  • 12.
    12 FLA - UX& Product Design Week Human centred
  • 13.
    13 FLA - UX& Product Design Week Co-creative
  • 14.
    14 FLA - UX& Product Design Week Reframing
  • 15.
    15 FLA - UX& Product Design Week Contextual
  • 16.
    16 FLA - UX& Product Design Week Experimental
  • 17.
  • 18.
    18 Anthropocene Increased levels ofclimate-warming CO2 in the atmosphere at the fastest rate for 66m years, with fossil-fuel burning pushing levels from 280 parts per million before the industrial revolution to 400 ppm and rising today. The Guardian August 2016 FLA - UX & Product Design Week
  • 19.
    19 Anthropocene Doubled the nitrogenand phosphorus in our soils in the past century with fertiliser use. This is likely to be the largest impact on the nitrogen cycle in 2.5bn years. The Guardian August 2016 FLA - UX & Product Design Week
  • 20.
    20 Anthropocene Put so muchplastic in our waterways and oceans that microplastic particles are now virtually ubiquitous, and plastics will likely leave identifiable fossil records for future generations to discover. The Guardian August 2016 FLA - UX & Product Design Week
  • 21.
    21 Design in theAnthropocene FLA - UX & Product Design Week
  • 22.
    22 Human Centered FLA - UX& Product Design Week Reframing Contextual Experimental Co-creative Re-design Design
  • 23.
    23 “The end ofthe world is the end of the idea that humans are the only people that have a world on this planet.” Humankind, Timothy Morton More than human centred FLA - UX & Product Design Week
  • 24.
    24 “Human beings canchoose to remain unaware of their fundamentally co-creative involvement in reality, or they can become mindful and responsible in full awareness of the power of design.” Daniel Christian Wahl Hugely co-creative FLA - UX & Product Design Week
  • 25.
    25 “The idea ofa continually growing economy is an anathema to an ecologist” Prosperity Without Growth, Tim Jackson Reframing prosperity FLA - UX & Product Design Week
  • 26.
    26 “Now that isagency… It is what makes humans of nature and also the freak of nature.” Defiant Earth, Clive Hamilton Ecologically contextual FLA - UX & Product Design Week
  • 27.
    27 “Some things benefitfrom shocks; they thrive and grow when exposed to volatility, randomness, disorder, and stressors and love adventure, risk, and uncertainty.” Anti-fragile, Nassim Nicholas Taleb Always experimental FLA - UX & Product Design Week
  • 28.
  • 29.
    29 Trying to be: More than Human centric An example to what designing like this could look like Photo by Anastasia Palagutina on Unsplash
  • 30.
    34 More than Human Centered Reframing prosperity Ecologically Contextual Always Experimental Hugely Co-creative Plenary reflection Howdo you think design should change? Photo by Anna, on her hiking trip to the French Pyrenees
  • 31.
    35 What else needsreframing? Which product & UX-design myths do we need to bust? Photo by Anna, on her hiking trip to the French Pyrenees
  • 32.
    36 Great (digital) productsshould be……. seamless transparent simple effortless frictionless Are these still relevant? intuitive aesthetically pleasing convenient cheap
  • 33.
    37 Time for abreak ;-) Photo by Seb Mooze on Unsplash
  • 34.
    38 Objects of design FLA- UX & Product Design Week
  • 35.
    39 What is thedesign work? Our role in the ecosystem ● System e.g. What leverage points/incentives do we "own" What system change can be unlocked by us? ● Our value chain e.g. How can we reduce the environmental/social impact of our value chain? and how do we get our partners to collaborate? Our organisation ● Our strategy e.g. How do we move forwards? What are our targets? ● Our set-up & processes e.g. How to orientate and organize ourselves towards more sustainable goals? ● Our operation e.g. How can we reduce the footprint of our digital products, of our systems, or of our offices/shops? Our services ● Our services e.g. How can we change the services around our products so they are less impactful or even contribute to longevity or circularity (e.g. return, repair, upgrade, recycle)? Our products ● Our products e.g. How can we reduce the environmental/social impact of our products? (e.g. recycled materials) ● Our value propositions/portfolio FLA - UX & Product Design Week
  • 36.
    40 For example: Mobility Theproduct: Design a car FLA - UX & Product Design Week
  • 37.
    41 For example: Mobility Services:Design mobility app FLA - UX & Product Design Week
  • 38.
    42 For example: Mobility Organisation:Design for organisational change towards strategic goals FLA - UX & Product Design Week
  • 39.
    43 For example: Mobility Ecosystem:Facilitate city and city stakeholders to facilitate greener transport FLA - UX & Product Design Week
  • 40.
    48 LW’s design work? FLA- UX & Product Design Week Role in the ecosystem The organisation The services The products The Livework’s sphere of influence is mostly in (re)designing: ● The services of our clients ● The organisation of our clients Plus want to do more work (re)designing: Multi-org ecosystems/client ecosystems Livework has to understand what a sustainable future looks like in the spaces we operate in:
  • 41.
    51 What is thedesign work? Our role in the ecosystem Re-designing the role xxx plays in its sector Our organisation Re-designing how xxx operates to achieve sustainability goals Our services Re-designing xxx’s relationship to clients and how they are supported towards sustainability Our products Re-designing xxx’s products to address sustainability Where does your design work sit? What does that mean for the sustainability approach? Step 1 — Take 5 minutes to reflect & make notes on the handout. Step 2 — Discuss in groups of 5 and help each other to get to a deeper understanding by asking reflecting questions FLA - UX & Product Design Week
  • 42.
    52 Actors of design/ Thedesigner FLA - UX & Product Design Week
  • 43.
    53 Translating sustainability to our dayto day work FLA - UX & Product Design Week It's not just business, it's personal It's an unprecedented shift that needs time to process and reflect Fostering a new kind of reflective mindset/culture to continuously redefine our way of working/thinking and help to structurally look at the bigger picture and beyond BAU.
  • 44.
    56 Tuning in -your role as a designer, human being, team member, employee or world citizen FLA - UX & Product Design Week What does sustainability mean for: ● You personally? And how would you like to bring that to work? ● The world/ecosystem around your business? In what ways is it a topic? Trends? Changes in regulations? ● Your business? In what way does it have an impact on the world and how is that addressed? How is the organisation engaged? ● How does that trickle through to your team/department? What is their role? How do people reflect and evolve their work? Reflect in groups — What might this mean for: ● The approach needed? ● The processes or governance needed? ● The mental models, tools or templates needed?
  • 45.
    57 Checkout What will youtake away from this session? Photo by Annie Spratt on Unsplash