UX designers are primarily concerned with ensuring the experience of end users, but should we also consider the impact on the environment?
Do the ultra-usable and convenient digital lifestyles we help create provide ease-of-use at the cost of sustainability?
We'll explore the surprisingly large impact that digital has on C02 emissions and other contributors to the climate crisis.
Then we’ll discuss what can be done by individuals and as a profession to raise awareness of the issue contribute to ways to mitigate the problem.
It's been 30 years since Nielsen and Molich provided the first practical and widely applied framework to evaluate the usability of digital products.
How well has this venerable set of the 10 Commandments for UX stood the test of time as the technology and user expectations changed?
We'll discuss the original purpose of the heuristics, how to apply them to a structured UX evaluation, if they've stood the test of time, and whether they will apply as technology continues to evolve.
We’ll also explore whether new heuristics should be developed to account for other, recent aspects of the modern interaction and technology landscape. To illustrate this we will introduce a proposed new set of heuristics for a specific and important part of our digital interactions – social media.
Mobile Accessibility Breakfast Briefing - Oct 2020User Vision
Contents:
Why mobile accessibility is important for everyone
How has legislation effected accessibility on mobile
WCAG 2.1
Built-in accessibility features on mobile
Mobile accessibility downfalls:
-Navigation
-Layout
-Providing use of context
Examples of common accessibility issues
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Design for Professionals - Big (D)esign Conference 2014Design4Pros
Any football fan will tell you: the plays they run in high school would never cut it in the NFL. At the highest levels of the sport, playbooks are tailored to the skills of athletes who run faster, hit harder, kick longer, and throw with precision.
Designing software for expert users is no different. If you call your plays from the same UX playbook that you use for consumer apps, you will get creamed on the field.
Veteran interaction designers Alan Baumgarten and Ben Judy will share examples and show you the plays that can help you score and maybe even win when you face the humbling challenge of designing for highly trained professionals who use software.
Along the way you will discover the essential plays that must be in your Pro UX playbook if you hope to compete at this level. You will also learn a few boneheaded moves--used by most UX professionals--that will knock you to the turf faster than an All-Pro linebacker.
The Guide to Agile UX Design Sprint PlaybookKaren Ho
Alex Gamble is a product designer at Price Waterhouse Coopers New Zealand. He has helped a variety of businesses, from small start-ups to big corporates, develop user-centred products. Alex’s goal is to bring forward a lean product revolution.
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
Understanding systems behavior is an essential part of any UX strategist’s toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
The Digital Innovators' Guide: How Services Companies Launch Successful Digit...Highland
Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part.
The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders.
You’ll learn:
- The seven steps—besides building software—in creating a successful digital product for the first time.
- How to get accurate, early insight to shape your product idea.
- How to avoid the mistake over 40% of new digital startups make.
It's been 30 years since Nielsen and Molich provided the first practical and widely applied framework to evaluate the usability of digital products.
How well has this venerable set of the 10 Commandments for UX stood the test of time as the technology and user expectations changed?
We'll discuss the original purpose of the heuristics, how to apply them to a structured UX evaluation, if they've stood the test of time, and whether they will apply as technology continues to evolve.
We’ll also explore whether new heuristics should be developed to account for other, recent aspects of the modern interaction and technology landscape. To illustrate this we will introduce a proposed new set of heuristics for a specific and important part of our digital interactions – social media.
Mobile Accessibility Breakfast Briefing - Oct 2020User Vision
Contents:
Why mobile accessibility is important for everyone
How has legislation effected accessibility on mobile
WCAG 2.1
Built-in accessibility features on mobile
Mobile accessibility downfalls:
-Navigation
-Layout
-Providing use of context
Examples of common accessibility issues
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Design for Professionals - Big (D)esign Conference 2014Design4Pros
Any football fan will tell you: the plays they run in high school would never cut it in the NFL. At the highest levels of the sport, playbooks are tailored to the skills of athletes who run faster, hit harder, kick longer, and throw with precision.
Designing software for expert users is no different. If you call your plays from the same UX playbook that you use for consumer apps, you will get creamed on the field.
Veteran interaction designers Alan Baumgarten and Ben Judy will share examples and show you the plays that can help you score and maybe even win when you face the humbling challenge of designing for highly trained professionals who use software.
Along the way you will discover the essential plays that must be in your Pro UX playbook if you hope to compete at this level. You will also learn a few boneheaded moves--used by most UX professionals--that will knock you to the turf faster than an All-Pro linebacker.
The Guide to Agile UX Design Sprint PlaybookKaren Ho
Alex Gamble is a product designer at Price Waterhouse Coopers New Zealand. He has helped a variety of businesses, from small start-ups to big corporates, develop user-centred products. Alex’s goal is to bring forward a lean product revolution.
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
Understanding systems behavior is an essential part of any UX strategist’s toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
The Digital Innovators' Guide: How Services Companies Launch Successful Digit...Highland
Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part.
The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders.
You’ll learn:
- The seven steps—besides building software—in creating a successful digital product for the first time.
- How to get accurate, early insight to shape your product idea.
- How to avoid the mistake over 40% of new digital startups make.
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Bridging the Gap Between Product Strategy & Execution"
Kévin Boezennec
Singapore Bank: Director of CX, Product, and Innovation
User Experience & Design…Designing for others…UEDPreeti Chopra
User-centered design (UCD) techniques,
Simplification of technology as per user’s needs,
User is right,
User testing,
Information architecture,
Interaction design,
ui,
ued
ux
What's all the Fuss About UX Strategy? slideshareJanice James
Presented at UPADC March 6, 2014
Discusses my take on what UX Strategy is and how a UX strategy is important to the UX profession as a whole and to us as UX professionals.
Lean + UX + Agile: Putting It All TogetherOrthogonal
Lean Startup, Pragmatic Marketing, User Experience Design and Agile Development are all approaches to improve your odds of creating successful products.
Are they mutually exclusive, or can you assemble them together to make a lean, mean product success machine?
Pathfinder Software's Amy Willis (UX) Bernhard Kappe (Products Strategy) and Reid MacTavish (Agile Development) share their lessons learned in making lean+ux+agile work.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
Filip Healy (Threesixty Reality): Making Immersive Tech More UsableAugmentedWorldExpo
A talk from the Design Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018.
Filip Healy (Threesixty Reality): Making immersive tech more usable: Involving target users in your design process
Understanding user needs, design research and usability testing are common practice today for most digital products. It's rare for a mobile app or website from any serious company to go live without some degree of testing with users.
The benefits of involving users in the design process are well known to UX professionals and digital product managers: improved usability, reduced dropouts, optimised conversion rates, higher engagement and better user advocacy.
In this talk I'll discuss how this applies to immersive tech and why it's more important than ever to understand actual user behaviour and develop new interaction paradigms that deliver on the potential of VR and AR platforms. I'll talk through the process of running studies with users, when to test the design, how to set things up and what data to focus on in order to get the most benefit from testing with users. What can we learn from this type of research and why is it important for ensuring the success of our product?
http://AugmentedWorldExpo.com
This is a case study of the IT department of a large enterprise moving to a service design model. Previously, the IT department was totally technology focused. Now they are listening to their customers and learning how to be more user-focused.
What is User Experience? - Barcamp 4 in Auckland New ZealandHaunani Pao
When I started my new job, most of my colleagues didn't clearly understand UX. I created this introduction to User Experience so they would understand why UX is important in design; how I would collaborate with the team; what I would contribute to our projects; and typical activities and artefacts I would do. My colleagues found this information helpful so that they know how to engage me for design and strategic questions about good UX-fu.
This is a smaller, modified version for Barcamp 4 in Auckland, New Zealand.
Integrating usability testing into agile updatedElisa Miller
This presentation describes a case study from GE Healthcare, where I conducted usability testing every two weeks in conjunction with the sprint cycles.
User experience & design user centered analysisPreeti Chopra
UCA is a multistage process which allows designers to analyze and foresee how user is going to use the product. UCA employs proven and objective data-gathering and analysis techniques to develop a clear understanding of who the users are and how they will approach a website or application.
This presentation is from a workshop presented at the 2011 National BDPA Technology Conference. The workshop reviews how high levels of user adoption and sustainable business value can be achieved by implementing user centered design techniques for application development and deployment projects.
This is the 30-page handout provided to those who attended the 2011 BDPA Technology Conference Workshop entit
Workshop presenter:
Michael Davis, Director
Macquarium Intelligent Communications
Creating Business Value Through User Experience
BDPA Atlanta Chapter
UXPA 2013 panelists Janice James, Jon Innes and Kate Walton presented case studies of projects within a very large corporation, large government agency and start-up e-commerce companies that integrate User Experience into an Agile environment.
The internet is becoming the world’s largest source of CO2 emissions. 560,000 agencies around the world make daily design decisions on behalf of their clients, directly impacting internet sustainability. By applying sustainability principles to the process of designing digital products and services, we can make better decisions on behalf of people and planet. Tim Frick outlines strategies to make sustainability an integral part of your product design and development. Also discussed, a design framework for sustainability and tactics to implement in day to day digital work to keep sustainability in the forefront of the process.
Smashing Conference Short Talk on Sustainable Webdesign and coding practicesMightybytes
Short talk I gave at Smashing Conference in NYC on June 16th, 2014 on sustainable web design and coding practices. It was a 15 minute talk on how designers and coders can start to implement these practices in a practical and fast way to have the greatest impact on user experience, page speed, load time and thus make their sites more earth friendly.
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Bridging the Gap Between Product Strategy & Execution"
Kévin Boezennec
Singapore Bank: Director of CX, Product, and Innovation
User Experience & Design…Designing for others…UEDPreeti Chopra
User-centered design (UCD) techniques,
Simplification of technology as per user’s needs,
User is right,
User testing,
Information architecture,
Interaction design,
ui,
ued
ux
What's all the Fuss About UX Strategy? slideshareJanice James
Presented at UPADC March 6, 2014
Discusses my take on what UX Strategy is and how a UX strategy is important to the UX profession as a whole and to us as UX professionals.
Lean + UX + Agile: Putting It All TogetherOrthogonal
Lean Startup, Pragmatic Marketing, User Experience Design and Agile Development are all approaches to improve your odds of creating successful products.
Are they mutually exclusive, or can you assemble them together to make a lean, mean product success machine?
Pathfinder Software's Amy Willis (UX) Bernhard Kappe (Products Strategy) and Reid MacTavish (Agile Development) share their lessons learned in making lean+ux+agile work.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
Filip Healy (Threesixty Reality): Making Immersive Tech More UsableAugmentedWorldExpo
A talk from the Design Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018.
Filip Healy (Threesixty Reality): Making immersive tech more usable: Involving target users in your design process
Understanding user needs, design research and usability testing are common practice today for most digital products. It's rare for a mobile app or website from any serious company to go live without some degree of testing with users.
The benefits of involving users in the design process are well known to UX professionals and digital product managers: improved usability, reduced dropouts, optimised conversion rates, higher engagement and better user advocacy.
In this talk I'll discuss how this applies to immersive tech and why it's more important than ever to understand actual user behaviour and develop new interaction paradigms that deliver on the potential of VR and AR platforms. I'll talk through the process of running studies with users, when to test the design, how to set things up and what data to focus on in order to get the most benefit from testing with users. What can we learn from this type of research and why is it important for ensuring the success of our product?
http://AugmentedWorldExpo.com
This is a case study of the IT department of a large enterprise moving to a service design model. Previously, the IT department was totally technology focused. Now they are listening to their customers and learning how to be more user-focused.
What is User Experience? - Barcamp 4 in Auckland New ZealandHaunani Pao
When I started my new job, most of my colleagues didn't clearly understand UX. I created this introduction to User Experience so they would understand why UX is important in design; how I would collaborate with the team; what I would contribute to our projects; and typical activities and artefacts I would do. My colleagues found this information helpful so that they know how to engage me for design and strategic questions about good UX-fu.
This is a smaller, modified version for Barcamp 4 in Auckland, New Zealand.
Integrating usability testing into agile updatedElisa Miller
This presentation describes a case study from GE Healthcare, where I conducted usability testing every two weeks in conjunction with the sprint cycles.
User experience & design user centered analysisPreeti Chopra
UCA is a multistage process which allows designers to analyze and foresee how user is going to use the product. UCA employs proven and objective data-gathering and analysis techniques to develop a clear understanding of who the users are and how they will approach a website or application.
This presentation is from a workshop presented at the 2011 National BDPA Technology Conference. The workshop reviews how high levels of user adoption and sustainable business value can be achieved by implementing user centered design techniques for application development and deployment projects.
This is the 30-page handout provided to those who attended the 2011 BDPA Technology Conference Workshop entit
Workshop presenter:
Michael Davis, Director
Macquarium Intelligent Communications
Creating Business Value Through User Experience
BDPA Atlanta Chapter
UXPA 2013 panelists Janice James, Jon Innes and Kate Walton presented case studies of projects within a very large corporation, large government agency and start-up e-commerce companies that integrate User Experience into an Agile environment.
The internet is becoming the world’s largest source of CO2 emissions. 560,000 agencies around the world make daily design decisions on behalf of their clients, directly impacting internet sustainability. By applying sustainability principles to the process of designing digital products and services, we can make better decisions on behalf of people and planet. Tim Frick outlines strategies to make sustainability an integral part of your product design and development. Also discussed, a design framework for sustainability and tactics to implement in day to day digital work to keep sustainability in the forefront of the process.
Smashing Conference Short Talk on Sustainable Webdesign and coding practicesMightybytes
Short talk I gave at Smashing Conference in NYC on June 16th, 2014 on sustainable web design and coding practices. It was a 15 minute talk on how designers and coders can start to implement these practices in a practical and fast way to have the greatest impact on user experience, page speed, load time and thus make their sites more earth friendly.
The internet emits the same amount of CO2 as aviation. Find out why and get actionable insight into how we might reduce our digital products’ carbon footprint.
apidays London 2023 - API Green Score, Yannick Tremblais & Julien Brun, Green...apidays
apidays London 2023 - APIs for Smarter Platforms and Business Processes
September 13 & 14, 2023
API Green Score : How to reduce the environmental impact of your APIs?
Yannick Tremblais, IT Innovation Manager for Groupe Rocher and Green API Score
Julien Brun, Head of APIs Center of Excellence at L’Oréal and Green API Score
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Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
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https://apilandscape.apiscene.io/
apidays LIVE Paris - Growing an API Culture by Saul Caganoff & Liz Douglassapidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
December 8, 9 & 10, 2020
Growing an API Culture
Saul Caganoff, Principal at Deloitte Platform Engineering
Liz Douglass, Partner at Deloitte
apidays LIVE Australia 2020 - Growing an API Culture by Liz Douglass & Saul C...apidays
apidays LIVE Australia 2020 - Building Business Ecosystems
Growing Domain APIs - "T'aint what you do..."
Liz Douglass, Partner at Deloitte & Saul Caganoff, Principal at Deloitte
"How to green the web" is a topic that gets more and more relevant these days. This presentation gives clear advice and ideas on how to make your websites greener.
Growing an API Culture - APIdays LIVE AU 2020Saul Caganoff
Liz Douglass & Saul Caganoff share their experience with problems and anti-patterns in enterprise integration and APIs. They propose a model to overcome these issues through product orientation.
How can Digital Twins support Manufacturers on the path to Net-Zero?IES VE
Presentation by Adam Goves and Laurie McKelvie from IES, hosted by the Food & Drink Federation. This webinar demonstrated how the sector can fully exploit this technology to unlock energy and cost savings across their facilities and map their pathway to net-zero.
apidays LIVE Paris - Deploy digital sobriety by Celine Lescopapidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
December 8, 9 & 10, 2020
Deploy digital sobriety: guiding toward a sustainable information system
Celine Lescop, Lead Digital Sustainability & Data Architect at AXA & Shift Project Report Co-Author
Business X Design - People, Planet & ProductCyber-Duck
A talk about intersectional design and how accessibility and sustainable overlap to create better products and experiences for both people and businesses
A "how-to" guide on creating successful websites or Apps. The three elements are (1) Design for User Tasks (2) Design for Flexibility (3) Design for Measurement. The presentation introduces numerous practical methodologies, e.g., The Application Mountain, The Water Mill Development Model, Onion Governance, and the User Task Matrix. Practical examples are taken from work at Scandinavian Airlines, Tryg Insurance, and Maersk.
Driving Behavioral Change for Information Management through Data-Driven Gree...Enterprise Knowledge
Enterprise Knowledge’s Urmi Majumder, Principal Data Architecture Consultant, and Fernando Aguilar Islas, Senior Data Science Consultant, presented "Driving Behavioral Change for Information Management through Data-Driven Green Strategy" on March 27, 2024 at Enterprise Data World (EDW) in Orlando, Florida.
In this presentation, Urmi and Fernando discussed a case study describing how the information management division in a large supply chain organization drove user behavior change through awareness of the carbon footprint of their duplicated and near-duplicated content, identified via advanced data analytics. Check out their presentation to gain valuable perspectives on utilizing data-driven strategies to influence positive behavioral shifts and support sustainability initiatives within your organization.
In this session, participants gained answers to the following questions:
- What is a Green Information Management (IM) Strategy, and why should you have one?
- How can Artificial Intelligence (AI) and Machine Learning (ML) support your Green IM Strategy through content deduplication?
- How can an organization use insights into their data to influence employee behavior for IM?
- How can you reap additional benefits from content reduction that go beyond Green IM?
A Practical Introduction to User Experience and User-Centred Design for BAs (...User Vision
This interactive and hands-on workshop will cover the user-centred design process, highlighting the activities that user experience professionals conduct to enhance the usability and user experience of the products, systems and services. BAs increasingly work alongside user researchers and UX professionals to integrate user requirements for complex projects. The course will also explore the areas where there is typically co-ordination between user researchers or designers with business analysts, and cover strategies for enhancing this working relationship.
The workshop will cover the fundamentals of usability, user experience and the User centred Design (UCD) process:
Applying usability & UX principles from the earliest project stages through to final evaluation
Researching and documenting the context of use through user observation, interviews, personas, scenarios, and customer journey maps.
Specifying user needs and requirements and their key role in the UCD process
Designing solutions: interface design, usability guidelines and core design principles with examples from several different industries
Wireframes and iterative prototyping
Information architecture: goals and methods to improve the findability of content
Digital accessibility: resources and methods for inclusive design
Usability testing and evaluation: an overview on usability testing and other evaluations.
Lean UX techniques and integrating UX with agile development
UX strategy – what is it and how successful companies implement it.
In the context of growing public concern about personal data and its (ab)uses, the session will invite an open discussion about privacy as a human and user experience.
More specifically, the current state of Privacy UX, as well as if and how the changing understanding of the data ecosystem might further transform regulations, business approaches, and therefore UX practices and services.
Participant Takeaways:
Privacy as human and user experience
The state of privacy UX and current debates
The impact of public concern on legislation, business, and UX practice
Towards user-centric data solutions
Breakfast Briefing PPI Proposition Process and InterfaceUser Vision
An overview of a very simple framework for categorising UX and UCD issues in a way that can help convey these to colleagues and decide the best research methods to investigate further. Proposition, Process and Interface / Interaction design are key components, with examples shown.
Behavioural science - Approaches to Improve UXUser Vision
In this session, you will learn more about the links between behavioural science and user experience. We will also introduce some behavioural science frameworks and models you can adopt to improve your user research and design work.
CX Strategy - Presentation to the Human Centred Design Group, Dubai dubai ...User Vision
We presented to the Dubai HCD group on the topic of customer experience and UX strateby. Stepping away from the tactical methods, what are the elements that make up a successful CX strategy in an organisation? What resources are ideally in place and how to balance the enthusiasm of internal 'fans of UX / CX' with the realities of business? What are some of the most useful deliverables to provide to get a successful CX programme started and sustained? We discuss all of this and more in this presentation.
Applying user requirements for innovative products User Vision
As the benefits of UX become recognised and user-centred design processes are applied more often, project teams start using terms such as ‘user needs’ and ‘user requirements’ in their project meetings. This is great news. Addressing user needs and user requirements in a structured manner can provide great clarity for your solution design and actually spark the creative thinking that leads to innovation.
But what exactly are user needs and user requirements and what’s the best way to apply them in solution design? Several questions arise once you commit to designing for user needs and user requirements:
Are user needs and user requirements actually the same thing?
How can we ensure they are accurate and evidence-based, not just a projection of the designer’s vision?
Is documenting them worth the effort or just an administrative burden since the team intuitively knows what they are?
Even worse - could they actually become constraints that inhibit us from thinking of innovative solutions?
To tell us how the process of designing with user requirements works we have a guest presenter who is a recognised expert in user requirements engineering - Thomas Geis, President of the International UX Qualification Board. He will discuss user requirements, how they are elicited, documented and then applied to a structured user-centred design process. He will outline the difference between user needs and user requirements and how to apply them effectively to ensure your solution stays true to the needs of your users.
How can User Experience and Business Analysis work well together?User Vision
UX and business analysis – achieving the benefits of a close relationship
Many UX professionals cross paths with business analysts in the course of delivering projects. Both professions define and apply requirements, though typically one leans toward user requirements and the other toward business requirements. However these worlds often converge, especially as more organisations realise the business value of focusing on customers through user research and user-centred design. It is perhaps inevitable that these two professions, increasingly valued for customer-oriented projects, occasionally have overlapping remits which may lead to either internal friction or positive outcomes.
In this session we explore the areas of similarity, difference and potential collaboration in the respective fields of user experience and business analysis.
We will co-present the briefing with Sarah Williams, a senior business analyst and UX practitioner with leading law firm Linklaters who has successfully integrated the fields and evangelised the UX and service design approach for many internal and client-facing projects. Sarah and Chris Rourke from User Vision will discuss the goals and perspectives of the two fields and where the greatest opportunities are for knowledge transfer and co-operation for successful project delivery.
The talk will be especially of interest for UX professionals working alongside BAs, Business Analysts wanting to know more about user experience and service design, or anyone managing teams that have either or both of these important roles.
From User Experience to Earth ExperienceUser Vision
User Vision held a presentation by Gerry McGovern, author of the book World Wide Waste, about the impact of our digital lifestyle on the environment. Gerry's talk was a data-filled exploration of the scale of the problem and an invitation for individuals and organisations to act to mitigate the problem. These measures range from remembering to turn off your computer overnight to considering the amount of data that you produce, share and store.
Gerry also outlines the Digital Waste Audit that is being developed to help evaluate an organisation's current level of digital waste and develop ways to improve their Earth Experience. See on YouTube https://youtu.be/Vy5ZaBc-hHY
Tools for designers - Breakfast BriefingUser Vision
These slides are from the breakfast briefing hosted by User Vision on 16.1.2020.
Event description:
This breakfast briefing will unpack the very best programmes in the ever growing list of software available for designers to use. We will be looking at the flagship tools used today and their individual strengths and weaknesses. We will discuss how these tools can be used to work alongside each other to our benefit, and we will also be exploring how design teams within functioning organisations apply these tools to their own workflows.
In June 2018 the World Wide Web Consortium (W3C) updated its Web Content Accessibility Guidelines (WCAG), the world’s de-facto technical standard for accessibility. What are these changes and how can you can investigate if you need to change your current digital solutions? This presentation will outline the changes from WCAG 2.1, how to audit your site for compliance, and share examples to illustrate what the technical guidelines actually mean for websites, apps and other digital interfaces.
User Experience and business analysis - Edinburgh BA meetup April 2019User Vision
What is the relationship between User Experience and Business Analysis? Do their roles overlap and do they pull in the same direction? This presentation to an audience of BAs includes a brief intro to the world of UX but then a discussion about the traditional and future roles of UX and BA.
Why is defining user experience so difficult? Do we actually need to define it? How do you define it in different situations. This exercise and presentation explores these topics and more.
We check our mobiles 85 times a day, habitually and without conscious planning. We respond to Facebook likes as rats do to sugar solution. We let YouTube’s algorithms determine what our kids watch. We choose potential life partners by swiping right. We like it when websites tell us what to buy, we converse using pictures of small yellow faces, and we have conversations with our appliances.
Sure, all of these things are easy to do. But at what point does engaging with technology become too easy? Should we create user experiences that maintain a bit of friction, to remind us that we still have the capacity for complex social interactions and effortful decision making?
This session won’t give you all of the answers, but it will raise some interesting questions.
Statistics for UX Professionals - Jessica CameronUser Vision
Are you looking to expand your research toolkit to include some quantitative methods, such as survey research or A/B testing? Have you been asked to collect some usability metrics, but aren’t sure how best to go about that? Or do you just want to be more aware of all of the UX research possibilities? If your answer to any of those questions is yes, then this session is for you.
You may know that without statistics, you won’t know if A is really better than B, if users are truly more satisfied with your new site than with your old one, or which changes to your site have actually impacted conversion rates. However, statistics can also help you figure out how to report satisfaction and other metrics you collect during usability tests. And they’re essential for making sense of the results of quantitative usability tests.
This session will focus on the statistical concepts that are most useful for UX researchers. It won’t make you a quant, but it will give you a good grounding in quantitative methods and reporting. (For example, you will learn what a margin of error is, how to report quantitative data collected during a usability test - and how not to - and how many people you really need to fill out a survey.)
UX & GDPR - Building Customer Trust with your Digital ExperiencesUser Vision
This briefing was held as part of User Vision's 'Breakfast Briefing' series in Feb 2018. It looks at what GDPR means for businesses and for the UX of digital experiences.
Safety in numbers: A framework for benchmarking the user experienceUser Vision
The subjective experience users have on a website is influenced by what they have seen and done elsewhere. But how can we measure the UX of a site relative to the competition? Specifically, how can we determine whether users’ experiences with competitor offerings are likely to help or hurt their experience on a given site?
In this tutorial, we discussed the pros and cons of different approaches to collecting UX metrics, and taught attendees how to develop a robust framework for monitoring and benchmarking the user experience both against the competition and over time.
Translating good design into great accessibilityUser Vision
User Vision conducted a breakfast briefing to mark Global Accessibility Awareness Day. In our breakfast briefing, we showcased the good and bad of common user interface patterns such as modal pop-ups, accordions and tabs and illustrated how the design of these makes them accessible to users of assistive technology.
The Truth About Personas
Should we believe the hype around personas? Are they really a useful tool or simply a waste of time? What do you even do with them?
Want to have the perfect online form? The following presentation slides aim to give you tips to ensure that when your customers use any of your online forms, their journey and their experience will be a good one.
Many websites excel at giving information… but aren’t so good at taking it. Forms are an integral part of the digital experience and have a large impact not only on conversion but also the overall user experience. Nothing can ruin a good user experience faster than having to fill in a bad form online.
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
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Bridging the Digital Gap Brad Spiegel Macon, GA Initiative.pptxBrad Spiegel Macon GA
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# Internet Security: Safeguarding Your Digital World
In the contemporary digital age, the internet is a cornerstone of our daily lives. It connects us to vast amounts of information, provides platforms for communication, enables commerce, and offers endless entertainment. However, with these conveniences come significant security challenges. Internet security is essential to protect our digital identities, sensitive data, and overall online experience. This comprehensive guide explores the multifaceted world of internet security, providing insights into its importance, common threats, and effective strategies to safeguard your digital world.
## Understanding Internet Security
Internet security encompasses the measures and protocols used to protect information, devices, and networks from unauthorized access, attacks, and damage. It involves a wide range of practices designed to safeguard data confidentiality, integrity, and availability. Effective internet security is crucial for individuals, businesses, and governments alike, as cyber threats continue to evolve in complexity and scale.
### Key Components of Internet Security
1. **Confidentiality**: Ensuring that information is accessible only to those authorized to access it.
2. **Integrity**: Protecting information from being altered or tampered with by unauthorized parties.
3. **Availability**: Ensuring that authorized users have reliable access to information and resources when needed.
## Common Internet Security Threats
Cyber threats are numerous and constantly evolving. Understanding these threats is the first step in protecting against them. Some of the most common internet security threats include:
### Malware
Malware, or malicious software, is designed to harm, exploit, or otherwise compromise a device, network, or service. Common types of malware include:
- **Viruses**: Programs that attach themselves to legitimate software and replicate, spreading to other programs and files.
- **Worms**: Standalone malware that replicates itself to spread to other computers.
- **Trojan Horses**: Malicious software disguised as legitimate software.
- **Ransomware**: Malware that encrypts a user's files and demands a ransom for the decryption key.
- **Spyware**: Software that secretly monitors and collects user information.
### Phishing
Phishing is a social engineering attack that aims to steal sensitive information such as usernames, passwords, and credit card details. Attackers often masquerade as trusted entities in email or other communication channels, tricking victims into providing their information.
### Man-in-the-Middle (MitM) Attacks
MitM attacks occur when an attacker intercepts and potentially alters communication between two parties without their knowledge. This can lead to the unauthorized acquisition of sensitive information.
### Denial-of-Service (DoS) and Distributed Denial-of-Service (DDoS) Attacks
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
Multi-cluster Kubernetes Networking- Patterns, Projects and Guidelines
Do UX designers have a role in reducing digital waste?
1. Do UX designers have a role in reducing
digital waste?
Chris Rourke,
November 2021
1
UCD Gathering – November 2021 @crourke @uservision
2. A little about me
2
Chris Rourke
@crourke , @uservision
chris@uservision.co.uk
• User experience & UCD consultancy
• User research
• Experience design
• Accessibility & inclusive design
3. My goals for our session
This is a discussion session so I’d like to …
• Tell you a bit about digital waste
• Learn if & how you / your team currently considers or controls digital waste
• Present some ideas on reducing digital waste
• Find out if you think they are achievable, how to overcome barriers
3
Does that sound OK?
4. Agenda
6
„ Digital Waste? What’s the problem?
„ How to measure
„ What can be done?
• Operations
• Products
„ Resources & Next steps
5. Agenda
7
„ Digital Waste? What’s the problem?
„ How to measure
„ What can be done?
• Operations
• Products
„ Resources & Next steps
6. Digital waste is the excess negative impact on the natural environment that results from
the production of or consumption of digital products and services.
(my definition – others are available!)
Two main elements:
1. Electronic waste (e-waste) - unrecycled equipment and goes into the ground, water and air,
causing toxic pollution that can last hundreds of years.
2. Data waste - Data that is useless, has no value but produced anyway.
Why is it waste? It is estimated that over 80% of electronics become e-waste and that around 90% of
data is not used again three months after it is first stored.
What is Digital Waste?
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7. Data waste is growing
• The world’s data centres use more electricity than the whole of the United Kingdom - Data
centres now consume about 3 per cent of the global electricity supply and account for about 2
per cent of total greenhouse gas emissions. That gives it the same carbon footprint as the airline
industry.
• If the Internet was a country, it would be the 7th largest polluter with annual emissions similar
to those of Germany
• Communication technology will use 14 percent of global electricity by 2040, up from just under 4
percent in 2020
Source – Sustainable web design
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Source: Sustainable Web Design; Journal of Cleaner Production 2018
8. If the internet was a country….
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Source: Sustainable Web Design;
9. Designers: Who do you design for?
11
Me
Organisation
End user
Society ?
10. Poll Question
On your current project, to what degree do you & your team consider & act on the
digital waste impact of the product you are creating?
• Strongly considered
• Considered
• Slightly considered
• Aware but not considered
• Unaware of the issue / not on the radar
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11. Poll Question
Who do you think has responsibility for ‘being green’ in the digital world? Choose 1 or
more.
• Consumer of the data (the end user)
• The producer / creators of the product
• Hosting company hosting the product
• The government (rules & regs)
• All of the above
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12. Agenda
UCD Gathering - October 2020 @crourke @uservision 14
„ Digital Waste? What’s the problem?
„ How to measure
„ What can be done?
• Operations
• Products
„ Resources & Next steps
13. How do you measure the impact?
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The primary goal in sustainable web design is to reduce
carbon emissions.
The primary metrics that could be used as indicators of carbon
emissions are:
• Data transfer
• Carbon intensity of electricity
Kilowatt-hours per gigabyte (kWh/GB) is a metric of energy
efficiency for the amount of data transferred over the internet
Data transfer for a single visit can be most easily estimated by
measuring the page weight, meaning the transfer size of the
page in kilobytes the first time someone visits the page.
14. Web page weight has risen greatly in past 10 years
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Source: www.httparchive.org
15. Page weight / data transfer size
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Page weight budgets can be tracked throughout design
and development. As a proxy measure they indicate the
efficiency relative to other websites.
• From 2017 to 2020, the median size of a web page increased
by roughly 30 percent
• Benchmark page weight against competitors or the old
version of the website
• You can set a maximum page weight budget as equal to your
most efficient competitor, or set the benchmark lower.
16. Poll Question
Does your organisation monitor the page weight of your pages during the design ?
• Yes
• No
• Unsure / maybe
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Could you set a goal, e.g. relative to main competitors in the industry?
17. Check your website’s carbon impact
Has anyone measured their site’s carbon
impact?
https://www.websitecarbon.com/ allows you
to
The average web page tested produces 1.76
grams CO2 per page view. For a website with
10,000 monthly page views, that's 211 kg CO2
per year.
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19. Agenda
UCD Gathering - October 2020 @crourke @uservision 21
„ Digital Waste? What’s the problem?
„ How to measure
„ What can be done?
• Operations
• Products
„ Resources & Next steps
20. Sustainable Web Manifesto https://www.sustainablewebmanifesto.com/
The Sustainable Web Manifesto (SWM) defines sustainable web projects as being clean,
efficient, open, honest, regenerative, and resilient.
Clean - Better to use renewable energy sources such as solar, wind, wave, and hydroelectric to
produce hosting power. Find a host that commits to using 100 percent renewable energy in their
data centres. Is this something you can influence?
Efficient – Developers often copy and paste a whole library of code when we only part of it is
needed, letting old, unnecessary lines clutter up our code.
Open – Openness lets us benchmark & learn from each other, even normalize the concept of
sustainability to make it a part of the conversation in our industry,
Will companies publish the estimated emissions per pageview like BBC Future planet
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21. Sustainable Web Manifesto https://www.sustainablewebmanifesto.com/
https://www.bbc.com/future/article/20200131-why-and-how-does-future-planet-count-carbon
23
22. Honest – No greenwashing , no
tweaking the numbers
Remember the VW diesel scandal?? If
you’re going to measure & declare, do it
honestly.
24
Sustainable Web Manifesto https://www.sustainablewebmanifesto.com/
23. Regenerative - Redemptive technologies help heal
people and planet. Search engine Ecosia uses profits
from paid advertising to fund reforestation projects.
Resilient - A resilient web is one in which key
information and web services can be accessed on
even the slowest connections, on any device, in
almost any condition—from a moving vehicle to a
natural disaster.
25
Sustainable Web Manifesto https://www.sustainablewebmanifesto.com/
24. Can you be a sustainability champion?
26
What if every web project had at least one person who
understands the issues, has some ideas for potential
improvements, and could guide and encourage their
fellow team members to consider sustainability at
every stage of the project?
Would this idea be possible / encouraged in your organisation?
25. Setting your sustainability benchmarks
Setting a sustainability budget
1. Benchmark. Measure the relevant metrics of equivalent web pages e.g. the current version of a
page you’re redesigning, or the equivalent pages on your competitors’ websites.
2. Estimate what’s possible. Estimate the best possible page weight by using your CMS to create a
basic web page using written content but no videos, images, custom web- fonts, or tracking
scripts.
3. Set your page weight budget.
4. Set a stretch goal.
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26. Sustainable design ideas
Implementing a minimalist approach is hard.
• Justify the existence of every detail in the work we produce.
• Don’t ask “Would this be nice to add?” ask “Can we live without it?”
• Avoid ‘Design FOMO’
Justify it not only based on CO2 and environment - think of other benefits to ‘sell in’ the idea
• We create online experiences that load faster
• Easier to access on patchy connections
• Faster to develop
• Offer more streamlined and intuitive user journeys
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27. Design for sustainability and good experience
• Reduce unnecessary page loads with a good IA - structural design, reduce user’s journey
• Avoid ‘gateway pages’ and pogo stick navigation
• Streamline and reduce content
• Lightweight imagery
• Smaller file size (WebP 30% smaller than JPEG)
• Optimise images (Shortpixel, TinyPNG and ImageOptim )
• Image dimensions
• Blur photographs
• Vector imagery
• Choose the right colours
• Optimise video
• Use efficient web typography
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For a good summary
https://www.wholegraindigital.com/blog/webs
ite-energy-efficiency/
32. Sustainable development ideas
There are many things that can be improved ‘under the hood’ of a website
• Can you organise your files to be more streamlined and avoid duplication of styles and functions?
• Can you simplify logic to reduce the number and complexity of queries required to deliver a
specific piece of functionality?
• Can you code the website without using bloated libraries and plugins that contain functionality
you don’t even need?
• Tracking scripts - do you need them ? Does anyone actually use the data?
• Can you compress your code?
• Can you block bots? Bots often use up 50% of resources such as processing and bandwidth.”
Even the language matters: C and C++ are far less energy intensive than Perl, Python, and Ruby.
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33. JavaScript audit
Companies often perform Content Audits where they ask: Why is this content here?
Who is it serving, is it actually used etc
Could you do a similar audit for JavaScript– forensically look at the JS and decide if its needed, used
Very often JS is bloated and unneeded, copied from libraries
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34. Greener web hosting
36
The Internet is
accountable for 3.7% of
the world’s carbon
emissions. Enormous
amounts of electricity are
required to run data
transfer centres around
the world.
Credit: SVTeam/Getty
35. Greener web hosting
37
Even in the best-case scenario,
data centre energy will rise
massively over the next
decade.
Data centres will use around
3–13% of global electricity in
2030 compared to 1% in 2010”
Source: On Global Electricity Usage of Communication Technology: Trends to 2030. Anders Andrae and Tomas Edler
36. Let’s discuss…
• What are the main barriers to aiming for sustainable web design in your company?
• Do you perform content audits targeted at removing content (which reduces hosting
costs / storage and C02 emissions)?
• Do you think your company could attract / please customers by featuring your efforts
on improving digital sustainability?
• What is the best route to advance this initiative in your organisation? The technical /
dev teams, project Mgt, design teams, Corporate social responsibility?
38
37. Poll Question
Do you think changes could be made at your organisation so that designing for reduced
digital waste could be part of the agenda for future digital projects ?
• 1 Highly unlikely
• 2
• 3
• 4
• 5 Highly likely
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38. Resources
These can help you start the conversation about sustainability in your digital project
Website carbon Calculator – Check web page carbon footprint https://www.websitecarbon.com/
Green web Foundation – Check if your hosting is green https://www.thegreenwebfoundation.org/
Sustainable Web Manifesto . https://www.sustainablewebmanifesto.com/
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Gerry McGovern Tom Greenwood - Whole Grain Digital
39. An evolving topic
As awareness of digital waste grows, so will the imperative to do something about it.
Consider how you can support that effort.
• Please keep in touch with your ideas, questions & suggestions
• User Vision is developing a digital waste audit service based developed in partnership with Gerry
McGovern focusing on :
• Culture
• Devices
• Websites
• Communication
Please get in touch if you’d like to know more
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