1. LEROY HAYDEN
901 Lakeside Circle Cell# 214-783-0009
Lewisville, Texas 75057 Email Address: jr_hayden@yahoo.com
SUMMARY
Developed strong partnership with FNMA/FHLMC for over the last 30 years
Managed the filing and reviewing of all 571 claims processing for FNMA
Over viewed the default claim processing (104SF) for all Freddie Mac claims
Excellent Investor Account Reconciliation, Reporting and Remittance Skills
Extensive Experience in Mortgage Accounting/Reporting/Remitting/Reconciliations
Strong problem solving skills; Very Analytical, pays strong attention to detail;
Able to articulate issues in high -end meetings; Act as chair for several meetings;
EXPERIENCE:
Investor Accounting/Reporting Manager – Freddie Mac
Nationstar Mtg. - Lewisville, TX – 09/2013 – 02/2016
• Currently oversee and manage a staff of 12 Freddie Mac Bank Reconcilers. Team of 7 Texas Investor
services specialist and 5 Offshore Investor Servicers. Responsibilities include running SQL queries to
perform Quality control of departmental functions.
• Process monthly scorecards for each member on the Freddie Mac reconciliation team.
• Create excel spreadsheets, running macros and creating database reports to manipulate data
data used to reconcile Freddie Mac portfolios.
• Manages First Line of Defense within the Forward Servicing and Corporate operations.
• Ensures consistency of First Line of Defense processes,
• Strong working knowledge of Microsoft Office, (Excel, Access, Word)
• Proficient in writing SQL for advanced data manipulation
• Work very close to V.P. of Freddie Mac Investor Reporting team. Responsible for reconciling 12 Freddie
Mac P&I bank reconciliations, consisting of over 550,000 loans totaling over 95 billion of Unpaid principal
balances.
JP Morgan Chase – Columbus, Ohio
Mortgage Consultant-Investor Accounting/Reporting- (11/11 – 7/13)
• Provide leadership to a staff of 22 Investor Reporters in the Freddie Mac Department.
• Training on all aspects of Investor Reporting to Freddie Mac.
• Strong working knowledge of Microsoft Office, (Excel, Access, Word)
• Proficient in writing SQL for advanced data manipulation used to resolve issues and research variances
• Responsible for Investor Reporting, Cash Remittances and Bank Reconciliation of over
20 billion UPB to Freddie Mac.
• Responsibilities also includes, P40x Reconciliations, Form 59 Proof, Current
Variance, Worksheet, Cumulative Variance, system cleared edits and edits. Daily payoff reconciliation
and Remittance analysis reconciliations.
CU National – Pine Brook, N.J.
V.P. Mortgage Loan Servicing Manager- (6/03 – 11/11)
• Manage a staff of over 19 mortgage servicing reps, consisting of 1 tax reps, 2 insurance reps, 2
new loan set-up reps, 4 Investor reporters, 3 customer service reps, 1 file clerk, 3 collectors and 3
payment processor.
• Timely and accurate filing of expense claims for reimbursement to prior mortgage servicers
through claims filing system.

2. • Responsible for all aspects of Investor Reporting to Investors such as FNMA, Freddie Mac,
Bayview Financial and various Credit Unions.
• Also responsible for the Mortgage Servicing department and the Default management department
Portfolio size of over $768 million of unpaid principal balance consisting of approximately 8,500
loans.
• Maximizing reimbursements while researching and resolving rejections and short payments.
• Received from a FNMA Annual Performance review a rating on Servicing department to be
excellent.
• Strengths are Investor Reporting, Remitting and Reconciliation.
• Other strong points shown while structuring a department and maximizing personnel production.
OTHER RELAVENT EXPERIENCE:
RPI CONSULTINGS – New York, NY
Mortgage Professional
• Traveled within the United States from city to city providing Investor accounting skills and
Mortgage servicing skills, such as post closing, processing taxes, clearing conditions on Mortgage
commitments, processing payments, stacking files to be shipped.
• Worked for Washington Mutual in South Carolina, Vernon Hills, IL, and Florida. In the default
department, filing FNMA 571 claims and FHLMC claims of the 104SF filing process.
• Daily uploading of supporting backup documents for expense filings for claims
• Researching and resolving rejections and short payments to maximize reimbursements for expense
claims for reimbursements to prior mortgage servicers through proprietary claims filing systems
Olympia Mortgage Corp. – Brooklyn, N.Y.
Investor Accounting Assistant Vice President
• Currently oversee and manage a staff of 8 permanent employees within the mortgage servicing
and Investor Accounting departments.
• Responsible for accurate and timely reconciliation of a portfolio consisting of $555 million of
unpaid principal balance, processing principal and interest remittances for over 27 Investors.
• Solely responsible for managing all pools reported to trustees and Investors, making sure Security
Balances are reported timely and accurately.
• Analyze and resolve investor accounting problems, Loan level reporting to FNMA and Freddie
Mac. Other duties include, reconciling month end bank reconciliations.
Columbia Equities Ltd. –Tarrytown, N.Y.
Investor Reporting Manager
• Manage and supervise a staff of 4 Investor Accounting representatives, consisting of 2 Senior
Investor Accountants and 2 Investor Accountants.
• Responsible for the Investor Reporting, remitting and reconciliations of a 6,000 loan portfolio
consisting of residential and commercial properties.
• Portfolio consisting of over two billion of unpaid principal balance to over 40 Investors.
• Hired as liaison between the Servicing Manager and the MIS (computer engineer)
• Developed cash control system to enable proper controls and security
• Established clear and proper guidelines for the Foreclosure and Asset Resolution department,
minimizing corporate losses and managing timely claims and reimbursements of Escrow

3. Advances.
• Assisted Comptroller implement a system for emergency cleanup and troubleshooting due to computer
conversion.
• Arbor National Mortgage – Carle Place, N.Y.
Investor Reporting Supervisor
• Supervised a staff of 4 Investor Reporters, consisting of 3 Investor Accountants and 1
Investor Clerk
• Responsible for Reporting, Remitting and Reconciliations
• Timely and accurate reporting and remittances to more than 75 various investors.
• Portfolio consisting of more than 5.5 billion of unpaid principal balances.
• Responsible for all new loan purchases between Arbor National and many private securities
firms such as; Prudential Securities, Nomura Capitol Assets Corporation and Bear Stearns.
Responsibilities include securitizing the pools, analyzing pool-to-security reconciliations
Mid coast Mortgage Corp. – Melville, N.Y.
Investor Account Assistant Manager
• Assisted in the successful acquisition of the New York Guardian Fannie Mae portfolio
consisting of more than 25,000 loans due to hostile takeover by Fannie Mae
Managed a staff of nine personnel consisting of 7 Investor Reporting representatives and 2 Bank
Reconciliation clerks
• Responsible for reporting, reconciliations and remitting of a 69,000 loan portfolio, consisting
of more than $5.3 billion unpaid principal balances to more than 100 investors.
• Timely and accurate reporting to more than 100 various investors such as Fannie Mae,
GNMA, FHLMC, Citicorp, Bear Sterns, Sears, General Electric, RFC and many other private
investors.
• EDUCATION
SUNY NEW PALTZ,
Pursued Bachelor of Arts and Science Degree – Accounting
TECHNOLOGICAL SKILLS
HARDWARE: IBM AS/400
SOFTWARE: Microsoft Office, SQL, MSP, Fidelity, Lsams, FICS
SERVICING SYSTEMS: Black Night/MSP, FICS, DATA LINK, MIDANET, MORNET