1. Heather Jo White
5519 W Mercury Way
Chandler, AZ 85226
Tel (602) 332-7505
Email: whiteheatherjo@gmail.com
Experience
Xerox
Accounts Receivable Team Lead (1/15 - Present)
Senior Cash Application Analyst (6/12 – 12/14)
 Daily balancing and reconciling of cash spreadsheets, bankaccounts,and general ledgers
 Process adjustments,refunds, and transfers to customer accounts
 Daily processing of cash and credit card payments to customer accounts
 Month end cash balancing and reporting
 Compile audit requests for Sox testing
JP Morgan Chase Health Advance 6/2010- 6/2012
Accounting Specialist II
 Performs posting of cash receipts, disputes,and charge offs to customer accounts,and verifies accuracy.
 Daily balancing and reconciling of cash spreadsheets and customeraccounts.
 Reconciles bank accounts,Fiserv and Money Gram transactions,and compiles internal control reports.
 Processes vendorinvoices, credit vouchers,and customer refunds.
 Daily processing of ACH debit transactions,stop payments,and interest reinstates to customer accounts.
Direct Alliance Corporation 10/99 – 6/2010
Accounts Receivable Supervisor (1/04 – 6/2010)
Accounts Receivable Administrator (3/01 – 12/03)
Financial Services Administrator(10/99 – 2/01)
 Manage all Accounts Receivable functions for clients as well as Direct Alliance
 Manage a team of up to 5 individuals
 Maintain client systems and communicate regularly to ensure proper reporting
 Responsible for month end closing and balancing process
 Adhere to strict closing deadlines to ensure timely month end posting
 Accounting Liaison to work with Information Systems on operating systemissues
 Research and process adjustments
 Daily posting of cash through lockbox, EDI and wire transfers
 Work directly with internal Finance Teams regarding customer issues
 Reconcile all Direct Alliance bank activity and maintain banking access
 Process chargeback’s to customer accounts
 Responsible for preparing daily bank deposits
 Daily balancing and reconciling spreadsheets,GL entries, and AR activity
 Verification of credit cards with the bank and the customer
 Researching and resolving account discrepancies including projects in excess of $1 million including thousandsof
transactions
 Training all new employees as well as client systemusers
 Work closely with Sales and Operations to resolve and communicate systemerrors
 Extensive reconciliation of credit cards which include Amex, Discover, Visa, MC, Bill Me Later, PayPal, TDRCS, CIT
 Accounts Receivable point of contact for internal audit as well as client audits
Technical Applications
 Proficient in Microsoft Applications: Excel ( including V Look Ups), Word, Outlook, Internet Explorer
 Multiple on-line banking systems experience
 Extensive understanding ofERP systems including proprietary in house system(MAX), SAP, IFS, Sage MAS 200
Skills
 Highly organized and committed to professionalism
 Works well within the immediate team as well as all departments across the organization
 Learns tasks quickly and strives to continuously learn to improve self, systems and processes
 Flexible and comfortable working in environments with constant change and escalation scenarios
 Works well in a controlled environment to ensure systemintegrity for SOX compliance