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Leigh Villers Resume
- 1. CLIENTRELATIONSHIPPROFESSIONAL Mar2016 -Present|RAVEN+LILY DirectorofRetail •Ledstartupflagshipstoreincludingfinalbuild-outandexecutionofgrandopeningweekend. •Liaisewithexecutiveteam ofdirectorstodevelopstrategicexpansionplanstomeetchannelgoal expectationsof$3M. •AcquireandinitiatetechnologyimprovementsincludingPOSsystem,payrollforecastingapplication,•AcquireandinitiatetechnologyimprovementsincludingPOSsystem,payrollforecastingapplication, andCRM tool. •Drivepartnershipswithneighboringmerchants,developmentprincipals,andcommunityinfluencersto generatedesiredmarketingandsalesresults. •Developandimplementsalestrainingprogram forallmanagers,associates,ande-commerceteam members. Sept2012-Present|THEHEADWAYGROUP/9BANDEDWHISKEY ConsultantConsultant •Managedclientrelationshipsincludingeventbudgets,vendorcontracts,andfundraisingproposalsfor project-basedconsultingfirm insupportofnot-for-profitorganizations. •Designedbrandedsalesteam uniformsforbarcalls,brandevents,andmarketingmeetings. •PitchedrebrandingconceptforTLPPAnniversaryGalaleadingtosecondcontractbidopportunity. •Developedeventmarketingstrategyforlocalwhiskeystart-up. •Designedandoversawproductionofinvestorgiftstoleadbrandmessaging. Jan2016–Mar2016|WILLIAMS-SONOMAJan2016–Mar2016|WILLIAMS-SONOMA GeneralManager •PromotedtoGeneralManagerofunderperformingstoreresultinginfirstpositivecompinover eighteenmonths. •Improvedcustomersatisfactionbyadvocatingauthenticinteractionswhiledeliveringbestin organizationresults. •Managedcomplexitiesofstoreperformancebytakingamulti-facetedapproachtoanalysisand feedbackwithsystemsandteam dynamics.feedbackwithsystemsandteam dynamics. June2015–Jan2016|WILLIAMS-SONOMA AssociateManager •Ledandcoachedteam of70insellingbestpracticestoexceed$4MM inannualsales. •DevelopedtrainingandimplementationofCRM softwaretodriveclientretention. •Createdoriginalsocialmediacontenttoengageandinspireguests. •Designedandexecuteverticalmarketinginitiativesincludinginternalandco-brandedevents. Apr2013–June2015|DAVIDYURMANApr2013–June2015|DAVIDYURMAN SalesProfessional/VisualLead •UtilizednewCRM tooltobringbackinactivecustomerscreatingover$220Kinsalesfor2013. •Consistentlyexceededpersonalsalesgoalsresultinginlargestcompany-widerevenueincreaseover lastyearofanyDavidYurmanstore(2013and2014). •Achievementoflargeststoretransactionalsaletodatewhichplacedmeintop10ofsales professionalscompanywide. •Ledsalesandoperationsteamsonconsistentlyexecutedvisualdirectives.•Ledsalesandoperationsteamsonconsistentlyexecutedvisualdirectives. Oct2002–Apr2011|MACHSPEEDPROPERTIES ProjectManager •Drovea40% reductionintheacquisitionpriceofleadportfolioproperty. •Managedpurchase,design,andrenovationofhistoricSouthCongressAve.buildingincreasing propertyvalueby26%. •Recruitedpropertytenantandlanded10-yearcontractwiththehighestpricepersquarefootofany•Recruitedpropertytenantandlanded10-yearcontractwiththehighestpricepersquarefootofany SoCocorridorlease. Oct2002–Sept2008|FACTORYPEOPLE CustomerRelationsManager/Media&EventsDirector • Directedallbranding,mediaandpublicityresultinginpremierglobalcoverageofvenue. •CreatedpromotionalprogramsanddigitalentertainmentstrategyforSXSW clients:RedBull,Garnier, TribecaGrandHotel,DFARecords,VMagazine,CirocVodka,andFredPerry. • Conceptualizedandexecutedlivemusiceventswithtalentincluding:LCDSoundsystem,Peaches,• Conceptualizedandexecutedlivemusiceventswithtalentincluding:LCDSoundsystem,Peaches, M83,GhostlandObservatory,Voxtrot,andThePresets. Mar2003–May2008|FACTORYPEOPLE.COM E-commerceManager/SoftandHardgoodsBuyer •Cultivatedcommunityinvolvementandgivingprogram whichledtopersonalinclusionontheAustin AmericanStatesman’sFortunate500listthreeyearsconsecutively. •Managedcreativeanddigitalteam onlaunchofwebsiteresultinginaWebbyHonoreeawardforBest•Managedcreativeanddigitalteam onlaunchofwebsiteresultinginaWebbyHonoreeawardforBest Retailwebsite. •Developedsocialmediamarketingstrategywhichgeneratedover$100Kinrevenue. Experience:20+Years Availability: ContractorFT •Aggressivesalesleaderwithintuitive understandingofbuyingprocesses •People-pleaserwhothriveson exceedingexpectations •Talentedstorytellerwithapassionfor•Talentedstorytellerwithapassionfor UserGeneratedContent •Innovativeexperientialmarketerwithan eyeonresultsandthebottom line •Hyper-organizedprojectmanagerand entrepreneur •Proactivecommunicatorunafraidofthe•Proactivecommunicatorunafraidofthe difficultconversations •Creativetroubleshooterwithdecisive decision-makingskills Mypassionforexceedingexpectationsis fueledbymymotivationtouncoverclient needswhilecreatingelegantsolutions. WhileIhaveworkeddiligentlyonhoningm clientacquisitionskills,Iam nowseekingto leadsalesandexpansioneffortsbyjoininga creativeteam thatvaluesinnovationand bottom-lineresultsdelivery.bottom-lineresultsdelivery.