Lauren J. Cook has experience as a medical assistant, direct care worker, and retail sales representative. She has skills in areas such as patient care, coding, phlebotomy, and Microsoft Office. Cook received a diploma in medical assisting from Remington College in 2015 and is a certified clinical medical assistant through the National HealthCareer Association. Her previous roles included administering TENS therapy and assisting with exercises as a medical assistant extern and helping clients with daily activities as a direct care worker.

1. LAUREN J. COOK, CCMA
13702 McElhatten Avenue, Cleveland, Ohio 44110
(216) 849-3693
laurencook1000@yahoo.com
Qualifications Summary:
 Strategic-relationship/partnership-building skills, ability to listen attentively, solve problems creatively, and
use tact and diplomacy to find common grounds and achieve win-win outcomes.
 Talent for identifying customer needs and presenting appropriate company product and service offerings.
 Proven track record of reliability and responsibility.
Core Competencies:
Vital Signs Microsoft Office Suite EKGs Patient Charting
Pediatric Care Injections Urinalysis Modality
Wound Care Cultures (Various) X-Ray OSHA/ HIPPA
CPT, ICD-9 Coding Medical Terminology Phlebotomy
Professional Experience:
Physical Medicine & Chiropractic Rehab – Euclid, Ohio 5/2015 – 6/2015
Medical Assistant (Extern)
 Administered TENS therapy to patients’ back, neck, and knees as ordered by doctor.
 Assisted patients with mobility exercises such as bending, standing, and walking.
Nurturing Hands and Hearts – Cleveland, Ohio 6/2014 – 2/2015
Direct Care
 Assisted MRDD clients with activities of daily living including meal preparation, shopping, laundry, and
bathing.
Revol Wireless – Mayfield, Ohio 6/2007 – 12/2013
Cashier/Sales Representative/Key Holder
 Completed cash and point of sale credit card transactions
 Fulfilled the company defined customer experience by being a friendly, customer focused, team member.
 Consistently promoted company programs including warranty sales and private label credit cards.
 Actively sold products and services to achieve or surpass assigned sales goals.
 Placed follow up calls to new customers and retention calls to deactivated customers.
 Maintained the overall appearance of the store/kiosk and displays.
Education and Certification:
Remington College - Cleveland, Ohio
Medical Assisting with X-Ray Diploma – June 2015
National HealthCareer Association - Leawood, Kansas
Certified Clinical Medical Assistant – May 2015