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LINEN
Definition Linen
1) IT IS A TERM USED
FOR ALL
LAUNDERABLE
FABRICS THAT ARE
USED IN A HOTEL .
 2) IT IS ALSO A TYPE
OF A FIBRE WHICH
HAS GOT A NATURAL
ORIGIN
Type of Linen in Hotel
 Hotel Linen
- F & B Linen
- HSK Linens
-
 Guest Linen
Hotel Linen
F&B Linen
 TABLE CLOTH
 NAPRON
 FRILLS
 BUFFET RUNNER
 TEA COZY
 BEIZE CLOTHS
 SERVIETTES
 CHAIR COVERS
 CUSHIONS COVERS
 SLIP CLOTHS
Housekeeping Linen
BED LINEN
 BED SHEETS
 BED SPREADS
 DUVET
 DUVET COVERS
 BLANKETS
 CUSHION
 CUSHION
COVERS
 MATTRESS
PROTECTORS
 MATTRESS
 HEAVY CURTINS
 SHEER
CURTAINS
BATH LINEN
o BATH TOWELS
oBATH SHEETS
oHAND TOWELS
oBATH MAT
oSHOWER CURTAINS
oFACE TOWEL
oBATHROBE
TYPES OF LINEN ROOM
CENTRALIZED LINEN ROOM
LINEN DISTRIBUTED FROM ONE PARTICULAR PLACE- A
CENTRAL DEPOT.
DE-CENTRALIZED LINEN ROOM
EACH FLOOR MAINTAINS ITS OWN PAR STOCK,THESE ARE
REPLENISHED FROM ONE MAIN LINEN ROOM.
ACTIVITIES OF A LINEN ROOM
1. COLLECTION OF SOILED LINEN
2. COUNTING AND SORTING OF SOILED LINEN
3. PACKING & DESPATCHING OF SOILED LINEN FOR LAUNDRY
4. RECEIPT OF FRESH LINEN FROM LAUNDRY
5. CHECKING & SORTING OF FRESH LINEN
6. STORAGE OF FRESH LINEN
7. DISTRIBUTION TO FLOORS & OTHER AREAS
8. STOCKTAKING FOR LINEN
9. STICHING , REPAIRING, & MONOGRAMMING OF ALL HOTEL
LINEN
10. DISCARDING
PLANING THE LINEN & UNIFORM ROOM
 LOCATION
 SPACE
 ENTRANCE
 FLOORS AND WALLS
 LIGHTING & VENTILATION
 STORAGE
 SOILED LINEN AREA
 LINEN EXCHANGE COUNTER
 INSPECTION AREA
 UNIFORM STORAGE AREA
 GUEST LAUNDRY AREA
 LINEN ROOM SUPERVISOR DESK
STORAGE OF LINEN
 LINEN MUST BE FREE FROM DUST.
 IT SHOULD BE ALWAYS BE COVERED.
 THEY SHOULD BE STORED IN CUP-BOARDS
WITH SLIDING DOORS .
 ARTICALS THAT ARE NOT IN FREQUENT USE
SHOULD
 BE COVERED WITH DUST SHEETS.
 LINEN SHUOLD BE ROTATED ON ‘FIRST-IN’
‘FIRST-OUT’BASIS.
 LINEN ON SHELVES SHOULD HAVE FOLD
FACES OUTWARDS.
 HEAVIER LINEN SHOULD BE PLACED ON
LOWER SHELVES
LINEN EXCHANGE
1. FRESH FOR SOILED/ ONE FOR ONE
2. SET- AMOUNT
3. REQUISITION
4. TOPPING UP
5. ONE- FOR- ONE
ROOM LINEN EXCHANGE PROCEDURES
1) FIRST LINEN IS COLLECTED FROM FLOORS-
EITHER BY LINEN CHUTE OR BY THE TROLLEYS
FROM FLOORS BY THE ATTENDENTS, IT IS SEND
VIA LINEN ROOM TO LAUNDRY OR DIRECTLY TO
LAUNDRY
2) ROOM LINEN COUNT SHEET IS FILLED UP BY
FLOOR SUPERVISOR & MADE INTO 2 COPIES
3) THE LINEN ROOM SUPERVISOR ISSUES FRESH
LINEN ON A ONE –FOR – ONE BASIS
4) IF THE LINEN ROOM FALLS SHORT OF LINEN ,
THE BALANCE AMOUNT IS ADJUSTED INWITH
THE NEXT LOT
SAMPLE LINEN CONTROL FORM
RESTAURANT LINEN EXCHANGE
 HERE LINEN IS EXCHANGED AT
STIPULATED TIME.
 F&B SOILED LINENCOMES TO LINEN
ROOM WHERE THE STAFF CHECKS
AND RECEIVESTHE LINEN.
 THE COUNT IS ENTERED IN THE LINEN
EXCHANGE REGISTER.
 FRESH LINEN IS ISSUED ON THE BASIS
OF SOILED- TO- CLEAN.
LINEN CONTROL
 THIS IS CARRIED OUT IN 4 PHASES:
A) ROUTINE CHECK OF LINEN
B) QUALITY CONTROL OF THE DAILY FLOWOF
LINEN STOCK
C) PHYSICAL INVENTORY OF LINEN
D) PROPER DOCUMENTATON THROUGH LINEN
INVENTORY CONTROL SHEETS
PAR STOCK
 THIS REFERS TO ALL TYPE OF LINEN REQUIRED TO MAKE
UP ALL GUEST ROOMS OF THE HOTEL AT A GIVEN TIME,
ALSO KNOWN AS “HOUSE SET-UP
 FOUR OR FIVE PAR OF EACH TYPE OF LINEN IS
MAINTAINED IN LINEN ROOM
HOW TO ESTABLISH A PAR STOCK?
 SUPPOSE A HOTEL HAS 300 ROOMS WHICH USES
2 BED SHEETS FOR KING SIZE BED.
 300 KING-SIZE BEDS X 2 BED SHEETS PER BED= 600 PER PAR NUMBER
 ONE PAR IN GUESTROOMS 1X600=600
 ONE PAR IN FLOOR LINEN CLOSETS 1x 600= 600
 ONE PAR SOILED IN THE LAUNDRY 1X600 = 600
 ONE PAR REPLACEMENT STOCK 1 X 600 = 600
 ONE PAR FOR EMERGENCIES 1X 600=600
 TOTAL NUMBER 3000
 3000/ 600 SHEETS =5 PAR
FORMAT FOR MASTER LINEN
INVENTORY CONTROL CHART
DISCARDING OF LINEN
 DISCARD / CONDEMNEDLINEN
 CUTTING DOWN LINEN
 RECYCLING OF DISCARDS ARE DONE BY TURNING IT
INTO RAGS
 OTHER USES OF DISCARDS ARE:
1. As crib sheets
2. Aprons
3. Sometimes sold to hotel employees
4. Given to charities
 Discard committee comprises of the EHK , Laundry
Manager , Linen Room Supervisor
 Discarding of linen is done half yearly or quarterly or
whenever required

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2015 DHK 3634 Topic 5 linen

  • 1. LINEN Definition Linen 1) IT IS A TERM USED FOR ALL LAUNDERABLE FABRICS THAT ARE USED IN A HOTEL .  2) IT IS ALSO A TYPE OF A FIBRE WHICH HAS GOT A NATURAL ORIGIN Type of Linen in Hotel  Hotel Linen - F & B Linen - HSK Linens -  Guest Linen
  • 2. Hotel Linen F&B Linen  TABLE CLOTH  NAPRON  FRILLS  BUFFET RUNNER  TEA COZY  BEIZE CLOTHS  SERVIETTES  CHAIR COVERS  CUSHIONS COVERS  SLIP CLOTHS Housekeeping Linen BED LINEN  BED SHEETS  BED SPREADS  DUVET  DUVET COVERS  BLANKETS  CUSHION  CUSHION COVERS  MATTRESS PROTECTORS  MATTRESS  HEAVY CURTINS  SHEER CURTAINS BATH LINEN o BATH TOWELS oBATH SHEETS oHAND TOWELS oBATH MAT oSHOWER CURTAINS oFACE TOWEL oBATHROBE
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  • 4. TYPES OF LINEN ROOM CENTRALIZED LINEN ROOM LINEN DISTRIBUTED FROM ONE PARTICULAR PLACE- A CENTRAL DEPOT. DE-CENTRALIZED LINEN ROOM EACH FLOOR MAINTAINS ITS OWN PAR STOCK,THESE ARE REPLENISHED FROM ONE MAIN LINEN ROOM.
  • 5. ACTIVITIES OF A LINEN ROOM 1. COLLECTION OF SOILED LINEN 2. COUNTING AND SORTING OF SOILED LINEN 3. PACKING & DESPATCHING OF SOILED LINEN FOR LAUNDRY 4. RECEIPT OF FRESH LINEN FROM LAUNDRY 5. CHECKING & SORTING OF FRESH LINEN 6. STORAGE OF FRESH LINEN 7. DISTRIBUTION TO FLOORS & OTHER AREAS 8. STOCKTAKING FOR LINEN 9. STICHING , REPAIRING, & MONOGRAMMING OF ALL HOTEL LINEN 10. DISCARDING
  • 6. PLANING THE LINEN & UNIFORM ROOM  LOCATION  SPACE  ENTRANCE  FLOORS AND WALLS  LIGHTING & VENTILATION  STORAGE  SOILED LINEN AREA  LINEN EXCHANGE COUNTER  INSPECTION AREA  UNIFORM STORAGE AREA  GUEST LAUNDRY AREA  LINEN ROOM SUPERVISOR DESK
  • 7. STORAGE OF LINEN  LINEN MUST BE FREE FROM DUST.  IT SHOULD BE ALWAYS BE COVERED.  THEY SHOULD BE STORED IN CUP-BOARDS WITH SLIDING DOORS .  ARTICALS THAT ARE NOT IN FREQUENT USE SHOULD  BE COVERED WITH DUST SHEETS.  LINEN SHUOLD BE ROTATED ON ‘FIRST-IN’ ‘FIRST-OUT’BASIS.  LINEN ON SHELVES SHOULD HAVE FOLD FACES OUTWARDS.  HEAVIER LINEN SHOULD BE PLACED ON LOWER SHELVES
  • 8. LINEN EXCHANGE 1. FRESH FOR SOILED/ ONE FOR ONE 2. SET- AMOUNT 3. REQUISITION 4. TOPPING UP 5. ONE- FOR- ONE
  • 9. ROOM LINEN EXCHANGE PROCEDURES 1) FIRST LINEN IS COLLECTED FROM FLOORS- EITHER BY LINEN CHUTE OR BY THE TROLLEYS FROM FLOORS BY THE ATTENDENTS, IT IS SEND VIA LINEN ROOM TO LAUNDRY OR DIRECTLY TO LAUNDRY 2) ROOM LINEN COUNT SHEET IS FILLED UP BY FLOOR SUPERVISOR & MADE INTO 2 COPIES 3) THE LINEN ROOM SUPERVISOR ISSUES FRESH LINEN ON A ONE –FOR – ONE BASIS 4) IF THE LINEN ROOM FALLS SHORT OF LINEN , THE BALANCE AMOUNT IS ADJUSTED INWITH THE NEXT LOT
  • 11. RESTAURANT LINEN EXCHANGE  HERE LINEN IS EXCHANGED AT STIPULATED TIME.  F&B SOILED LINENCOMES TO LINEN ROOM WHERE THE STAFF CHECKS AND RECEIVESTHE LINEN.  THE COUNT IS ENTERED IN THE LINEN EXCHANGE REGISTER.  FRESH LINEN IS ISSUED ON THE BASIS OF SOILED- TO- CLEAN.
  • 12. LINEN CONTROL  THIS IS CARRIED OUT IN 4 PHASES: A) ROUTINE CHECK OF LINEN B) QUALITY CONTROL OF THE DAILY FLOWOF LINEN STOCK C) PHYSICAL INVENTORY OF LINEN D) PROPER DOCUMENTATON THROUGH LINEN INVENTORY CONTROL SHEETS
  • 13. PAR STOCK  THIS REFERS TO ALL TYPE OF LINEN REQUIRED TO MAKE UP ALL GUEST ROOMS OF THE HOTEL AT A GIVEN TIME, ALSO KNOWN AS “HOUSE SET-UP  FOUR OR FIVE PAR OF EACH TYPE OF LINEN IS MAINTAINED IN LINEN ROOM
  • 14. HOW TO ESTABLISH A PAR STOCK?  SUPPOSE A HOTEL HAS 300 ROOMS WHICH USES 2 BED SHEETS FOR KING SIZE BED.  300 KING-SIZE BEDS X 2 BED SHEETS PER BED= 600 PER PAR NUMBER  ONE PAR IN GUESTROOMS 1X600=600  ONE PAR IN FLOOR LINEN CLOSETS 1x 600= 600  ONE PAR SOILED IN THE LAUNDRY 1X600 = 600  ONE PAR REPLACEMENT STOCK 1 X 600 = 600  ONE PAR FOR EMERGENCIES 1X 600=600  TOTAL NUMBER 3000  3000/ 600 SHEETS =5 PAR
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  • 16. FORMAT FOR MASTER LINEN INVENTORY CONTROL CHART
  • 17. DISCARDING OF LINEN  DISCARD / CONDEMNEDLINEN  CUTTING DOWN LINEN  RECYCLING OF DISCARDS ARE DONE BY TURNING IT INTO RAGS  OTHER USES OF DISCARDS ARE: 1. As crib sheets 2. Aprons 3. Sometimes sold to hotel employees 4. Given to charities  Discard committee comprises of the EHK , Laundry Manager , Linen Room Supervisor  Discarding of linen is done half yearly or quarterly or whenever required