The document discusses menu planning and cost control. It provides definitions of key terms like menu and explains that effective menu planning requires considering guests' needs as well as the financial goals of the foodservice operation. It also discusses how understanding standard product costs allows managers to know how much it should cost to produce each menu item. Finally, it explains that after standard costs are established, managers can use various pricing methods like markups or contribution margin pricing to determine selling prices for menu items.
Menu is definedas
“a detailed list of food served at a meal”
When planning menus, managers must
consider guests and financial goals of
the foodservice operation. After managers
know standard product costs for food and
beverage items, they know how much it
should cost to produce each item.
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Control Points arebasic operating
activities that must be performed in any
Food & Beverage Operation.
There are 9 Main Control Points.
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5.
Beginning with MenuPlanning, each Control Point
plays a crucial (penting) role in determining the
success or failure of the Food & Beverage
Operation.
Each Control Point is a Miniature System with its
own Structure and Functions.
Each Control Point (Basic Operating Activity) has it’s
own Specific Objectives, Guidelines, Standards
and Internal Processes that contribute to the
success of the Operation and the
Ultimate Goal: GUEST SATISFACTION.
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Serving:
The Flow ofProducts from the Kitchen into the
hands of the Servers / Waiting Staff.
Service
The Flow of Products from the Servers / Waiting
Staff to the Guests.
Inferences from the Flow Chart:
Preparing / Cooking / Holding Control Points are
grouped under the broad category of Production
Activities as they take pace in the kitchen.
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The Process ofPlanning a Menu never
ends.
The Final Menu is never achieved.
Menu Planning is:
• Ongoing Process
• Dynamic Process
• Expectations of the Guests (Present /
Potential).
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9.
The Past
Food ServiceOperators tried to diversify
their menus by adding new menu items.
Effect
I. Increased the number and variety of raw
ingredients.
II. Turn lead to problems in Storage
III. Increased Inventory Costs
(Cost of Ingredients + Carrying Cost + Storage Costs + Opportunity Costs)
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Present
Rationalization Strategy: Thisstrategy limits the menu of the
Operation to only those items that best enhance the Operation’s
Image.
Objective
Simplification for the purpose of Operational
efficiency.
Operator offer several menu items using the
same Raw Ingredients.
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To startwith, it is best to base your menu plans on
the needs and desires of your targeted market
segment.
Factors design a Menu are:
a) Storage Conditions – (Time & Temperature)
b) Personnel Skill Levels
c) Product’s Availability / Seasonality
d) Quality and Price Levels
e) Ability to produce the Menu Item in Sanitary / Cost Effective
Way
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EXTERNAL FACTORS INTERNALFACTORS
1. Consumer Demands
2. Economic Conditions
3. Competition
4. Supply Levels
5. Industry Trends
1. Facility’s Meal Pattern
2. Concept / Theme
3. Operational System
4. Menu Mix
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Question 1
Listthe 3 effects if food service operators tried to diversify their menus
by adding new menu items. (6 M)
Question 2
Control Points are basic operating activities that must be performed in any
food & beverage operations. There are 9 main control points
I. Draw the flow chart of the control points (5 M)
II. According flow chart identify production activities (2 M)
Question 3
List the 3 effects if food service operators tried to diversify their menus by
adding new menu items. (6 M)
Question 4
List three (3) common external factors that have impact on the menu
changes (3 M)
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1. Product ControlProcedures:
The F&B Products must be controlled.
If the Operation needs Shrimp to produce a
Menu Item,
Shrimp will have to be
Purchased / Received / Stored / Issued /
Prepared / Cooked and finally Served.
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2. Cost ControlProcedures:
Careful Cost Control Procedures must be followed as
more expensive products are served.
This is upon Guest Demand of an operation, providing
a “Dining Experience” and not just a “Meal”.
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3. Production Requirements
FoodItems required by the Menu must be
produced “Consistently”.
The following parameters are all dictated by the
Menu:
Product Quality
Staff Productivity
Skills
Timing and Scheduling
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4. Nutritional Contentof Meals:
Food & Beverage Operations (Commercial / Non –
Commercial) are increasing concerned about the
Nutritional Content of the Food served to the
Guests / Clients.
Menu can have an impact on the health and well
being of those to whom it is served.
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5. Equipment Needs
Allequipment required to produce the Menu must be
available.
The Menu must be balanced such that no one station
in the kitchen is under – utilized.
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6. Sanitation Management:
Sincethe Menu sets the stage for the remaining
control points, the management must consider the
Menu Items in light of possible Sanitation Hazards.
Once potential Hazards are identified, risks can be
reduced.
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7. Layout andSpace Requirements
There must be adequate facilities for the staff and
equipment required to produce items listed on the
menu.
The layout and design facilities establish physical space
within which food production and service take place.
Physical facilities must be adequate for Purchasing /
Receiving / Storage / Issuing / Production and
Serving of Menu Items.
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8. Staffing Needs
Employeesmust be able to produce and serve all the
items required by the menu.
The more complex the menu, the greater the
demands placed on the production and service
staff.
Staffing needs are influenced to a great extent by the
use of “Convenience Foods” by the operation.
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9. Service Requirement
F&BManager must carefully plan how products will be
served to the guest.
The Menu influences your choice of Service Style.
It influences the Skill Levels required by the Staff along
with Equipment & Inventory.
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10. Revenue ControlProcedures:
A simple Fast Food Operation would not have as much
problems in Revenue Control as a Specialty
Restaurant.
In a Fast Food Operation, there would be fewer Menu
items (comparatively lesser Product Range), hence
controlling Revenue from the sale of these would be
far easier than controlling Revenue in a Specialty
Restaurant wherein the Product Range is extensive,
involving a large Beverage. List as well as a wide
choice of Food items.
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After amenu is planned and cost, each item has to be priced.
Factors to take into consideration such as:
• Type of Operation
• The Market
• Costs
The market is a major factor in the type of pricing.
• Most customers want only low prices; others seek moderate
ones; some will be willing to pay higher prices.
• The Key is to establish a fine balance between the Price and
Quality of Food offered by the Operation all other parameters
being the same.
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There aretwo main types of Pricing
Techniques.
• Subjective Pricing Method
• Objective Pricing Method
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Prices determineto a large extent whether the
financial goals of the Operation are met, many
managers use very Subjective Pricing
Methods.
Subjective Pricing Methods establish Prices,
however, fail to relate them to Profit
Requirements and even Costs.
This Pricing method is based merely on
assumptions.
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1. The ReasonablePrice Method
2. Highest Price Method
3. Loss Leader Pricing Method
4. The Intuitive Price Method
5. Drawback
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1. The ReasonablePrice Method
• The method uses a price that the Operator thinks
will represent value to the guest.
• In other words, the Operator puts himself in the
guest’s shoes and asks “How much am I willing to
pay for this Item, considering the type of setting?”
• The answer to this is the Reasonable Pricing
Method.
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2. Highest PriceMethod
Using this Pricing Method, the Operator sets the
Highest Price for an item that he thinks the
guest is willing to pay.
This is pushing the concept of value to the
maximum. A high price is set then “Backed Of” in
order to provide for an Error Margin in the
estimate.
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3. Loss LeaderPricing Method
Menu Items are Priced very low
The philosophy for this pricing method is that the guests
will be attracted due to Low Prices and will then buy
other items while they are there
(Spin Off Business)
In this case, it is very important to sell other items to
make profit. This pricing method is used as an Early
Bird Promotion to attract specific market segments.
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4. The IntuitivePrice Method
Like the name suggests, Prices are set by Intuition of
the Operator alone. The Operator takes a little more
than a “Wild Guess” about the Selling Price.
It differs from the Reasonable Price Method in that it
takes a little less effort to determine the price as one
does not consider what would represent Value to
the Customer.
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5.Drawback
Cannot relate tothe Profit Requirements of the
Operation.
Cannot relate to the Cost of a Menu Item.
Solely based on Assumptions, Guess Work and
Hunches.
Seldom works in an era where Consumers are looking
for “Value for Money” and AP Prices of Ingredients
are sky rocketing.
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1. Simple Mark–Up Pricing Methods
i. Ingredient Mark – Up
ii. Prime Ingredient Mark – Up
iii. Mark – Up with Accompaniments Costs
2. Contribution Margin Pricing Method
3. Ratio Pricing Method
4. Simple Prime Costs Method
5. Specific Prime Costs Method
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Simple Mark –Up Pricing Methods
It considers a Mark – Up from the cost of
good sold
The Mark – Up is designed in such a way
that it covers all costs to yield the desired
profit levels.
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Simple Mark –Up Pricing Methods:
a) Ingredient Mark – Up Method
b) Prime Ingredient Mark – Up
c) Mark – Up with Accompaniments Costs
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This Pricing methodattempts to account for all
product costs
Steps
1. Determine Ingredient Costs
2. Determine Multiplier to Mark – Up
Ingredient Costs
3. Determine the Base Selling Price.
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Multiplier =
1
DesiredFood Cost Percentage
Example:
If you want to keep your Food Cost as 40% then:
Multiplier = 1 / 40%
= 1 / .40
= 2.5
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Example
Assume that aSeafood Platter has a
Standard Food Cost / Portion of a
Seafood Platter is RM 5.32
If a Food Cost % of 40% is desired:
Base Selling Price (B.S.P.) = RM 5.32 x 2.5
= RM13.30
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Simple Mark –Up Pricing Methods:
a) Ingredient Mark – Up Method
b) Prime Ingredient Mark – Up
c) Mark – Up with Accompaniments Costs
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It concerns itselfwith only the Prime
Ingredient of the Menu Item.
Only the Cost of the Prime Ingredient is
Marked Up.
The Multiplier is usually higher in order to
account for the Cost of the ancillary
ingredients in the recipe.
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Example
Using the sameexample, consider the
Cost of Prime Ingredient in a Seafood Platter
RM 2.65
(Prime Ingredient being Lobster)
The Multiplier = 5
(Higher than the regular M to account for other
ingredients)
Hence, B.S.P. = RM 2.65 x 5
= RM 13.25
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If the Costof the Prime Ingredient increases to RM
2.75 per Dinner Portion, then the new B.S.P.
= RM 2.75 x 5
= RM 13.75
The Pricing method approach assumes that the Cost
of other Recipe Ingredients increases in Proportion
to the Cost of the Prime Ingredient.
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Simple Mark –Up Pricing Methods:
a) Ingredient Mark – Up Method
b) Prime Ingredient Mark – Up
c) Mark – Up with Accompaniments Costs
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In this pricingmethod, the Operator determines
the ingredient costs based only upon the Entrée
items and then a standard accompaniment cost
/ plate cost is added before Multiplying by a
Mark – Up.
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Example
Entrée / PrimaryCosts RM 3.15
Plate Cost RM 1.25
Estimated Food Cost (Total) RM 4.40
Mark – Up Multiplier 3.3
Base Selling Price RM14.52
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Determining theMultiplier:
i. The Mark – Up Pricing Methods are simple to
use and hence are commonly used in the
Hospitality Industry.
ii. A significant disadvantage involves
determining the Desired Food Cost %.
iii. Pricing method does not reflect higher / lower
Labor Costs / Utility Costs associated with the
Menu Item.
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Contribution Margin PricingMethod:
• Contribution Margin
= Selling Price – Food Cost
• We can define Contribution Margin as the Amount
left after deducting the Food Cost from the Selling
Price of the Menu Item. This is amount left behind to
meet all Non Food Expenditure and Profit
Requirements.
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Contribution MarginPricing Method:
• Example: Consider the given data obtained from the
Operating Budget of the Restaurant:
Non – Food Costs = $695,000
Profit Required = $ 74,000
No. of Guests Expected to be served = 125,000
With the above information, compute the B.S.P. of a
Menu Item with a Food Cost per portion of $4.60.
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Contribution MarginPricing Method:
• Step A)
Determine the Avg. C.M. per Guest:
Avg. C.M. / Guest = (Non F.C. + Profit Req.)
Total No. of Guest Served
= ($ 695000 + $ 74000) / 125000
= $ 6.152
• Step B)
Determine the B.S.P:
B.S.P. = $ 4.60 + $ 6.152 = $ 10.8
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Ratio Pricing Method:
Data:
Food Costs = $ 435,000
Non – Food Costs = $ 790,000
Profit Requirement = $ 95,000
Standard Food Cost of Menu Item = $ 4.75
Step A) Determine the Ratio of Food Costs to
N.F.C and Profits:
(All N.F.C. + Profit) / Food Costs = Ratio (R)
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Ratio Pricing Method:
•Ratio = ($ 790000 + $ 95000) / $ 435000
• Ratio = 2.03
This Ratio implies that for every $ 1 earned to
cover Food Cost we have to earn $ 2.03 to
cover N.F.C. and Profit Requirements
Step B) Amount of N.F.C. and Profit Required:
• The Cost of the Menu Item is $ 4.75
• Amount required to cover all Non F.C. and Profit Requirements
= $ 4.75 x 2.03 = $ 9.64
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Ratio Pricing Method:
StepC) Determining the Base Selling
Price for Menu Item:
B.S.P. = $ 4.75 + $ 9.64 = $ 14.39
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Simple PrimeCosts Method:
i. The term Prime Costs refers to the most
significant Costs in a Food & Beverage
Service Operation. Prime Costs for any F&B
Operation would be:
a) Labor Costs
b) Food Costs
ii. This method involves assessing Labor
Costs and Food Costs for the operation
and then factoring these into the Pricing
Equation.
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Simple Prime CostsMethod:
• Data:
Menu Item Food Cost = $ 3.75
Labor Cost = $ 210,000
Number of Exp. Guest = 75,000
Desired Prime Cost % = 62%
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Simple Prime CostsMethod:
• Step A) Labor Costs per Guest =
$ 210,000 / 75,000
=$ 2.8
• Step B) Determine the Prime Cost per
Guest
= $ 3.75 + $ 2.8
= $ 6.55
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Simple Prime CostsMethod:
• Step C) Computing Base Selling Price:
B.S.P. = Prime Costs per Guests
Desired P.C.%
B.S.P. = $ 6.55 / 62 %
= $ 10.56
An obvious disadvantage of this Pricing method is to
assign an equal share of Labor Costs to all Menu
Items. This is not true as the Labor Cost of each item
may greatly differ.
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Specific PrimeCosts Method:
• In this type of Menu Pricing the F&B Operator develops mark –
ups for Menu Items which takes into account their Food Costs
and also their Fair Share of Labor Costs.
• This method tries to overcome the limitations of the Simple
Prime Costs Method.
• In this method, Menu Items requiring more labor intensive
preparation would have a higher mark – up and those involving
less labor during preparation would have a lower mark – up.
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Step A)
Step B)
Computationsfor Specific Prime Costs Method
The Operator first divides all Menu Items into 2 Categories. One which requires extensive labour during preparation and
the other which does not require extensive labour preparation. This decision is based with the Operator.
The Operator then assigns %of Total Food Cost and Labor Costs to each Menu Item. All %are in relation to the Total
Food Revenue.
60%of the Total Food Cost is expended on Items requiring extensive Labor during preparation. (Cat A Items)
Exam
ple:
Note:
0 for CAT
B
Note:
60%of the Total Food Cost is expended on Items requiring extensive Labor during preparation. (Cat A Items)
40%of the Total Food Cost is expended on Items not requiring extensive Labor during preparation. (Cat B Items)
55%of all Labour Costs is incurred for Preparation of all Menu Items.
45%of all Labor Costs is incurred for Non - Preparation Activities. (Waiting / Clean -Up)
Exam
ple:
The above %can be computed from the Operating Budget of the Food & Beverage Operation.
Budget Item Operating Budget % CAT A Items CAT B Items Remarks
Negligible Costs of Preparation
associated with CAT B Items. Hence we
assign all Preparation related Labour
Cost to CAT A Items
Food Cost 35% 60% of 35% = 21% 40% of 35% = 14%
Labor Cost 30% 55% of 30% = 16.5%
60% of 13.5% = 8.1% 40% of 13.5% = 5.4%
All Other Costs 20% 60% of 20% = 12% 40% of 20% = 8%
Profit 15% 60% of 15% = 9% 40% of 15% = 6%
30% -16.5% = 13.5% is the Labour Cost % for Non - Preparation Related Activites. It is assumed that that this
% is shared between CAT A. and CAT B. Items
In order to compute Base Selling Price of the Menu Item, simply Multiply the Standard Food Cost of the Menu Item by the
appropriate Multiplier depending on the Category of the Menu Item.
Mark-Up 2.86 3.17 2.39
Total 100 66.6 33.4
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Specific PrimeCosts Method:
• Disadvantages:
i. Very Time Consuming as All Menu
Items have to be Classified and then
the % Costs have to be allocated to
each Cat.
ii. Assumption that all other Costs vary in
relationship to the Food Cost
Associated with the Menu Item.
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71.
Question 1
Explain whymarket is a major factor in the
type of menu pricing. (4 M)
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