Highlights Deakin Residential Services' innovative approach to measuring community sentiment amongst our on-campus residential cohort.

1. Deakin University CRICOS Provider Code: 00113B
Laura Burge, Student Experience Manager,
Deakin Residential Services
RESPECT:
A Proactive and Data
Based Approach to
Community Values

2. Deakin University CRICOS Provider Code: 00113B
 Rationale for Community Values
 Concept and Design
 Implementing and Embedding
 Measuring our Values
 Lessons Learned and Transferability
Session Outline

3. Deakin University CRICOS Provider Code: 00113B
Deakin
Residential
Services

4. Deakin University CRICOS Provider Code: 00113B
“…successful communities
are those that share
common values, so that all
individuals, irrespective of
background, feel that they
have something in common
with each other.”
Strike (1999)

5. Deakin University CRICOS Provider Code: 00113B
Increased connectedness, inclusion and
belonging
A feeling of ownership of learning
and issues
A sense of commitment
Every individual has something of value
to contribute
Cooper 2009; Foubert et al 1998; Posner et al 1985; Strike 1999

6. Deakin University CRICOS Provider Code: 00113B
Personal
Growth
Decreased
Behavioural
Issues
Lasting
Legacy
Posner, Kouzes & Schmidt 1985

7. Deakin University CRICOS Provider Code: 00113B
Public
Articulation
Shared
Ownership
Proactive
Approach

8. Deakin University CRICOS Provider Code: 00113B
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9. Deakin University CRICOS Provider Code: 00113B
Rules, Policies & Documents
Communication Campaign
Residential Leadership
Incidents & Discipline
Events & Programming

10. Deakin University CRICOS Provider Code: 00113B
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11. Deakin University CRICOS Provider Code: 00113B

12. Deakin University CRICOS Provider Code: 00113B

13. Deakin University CRICOS Provider Code: 00113B
97%
felt safe &
comfortable in
new home
99%
understood key
rules & actively
contribute to
positive culture
99%
awareness of
RESPECT Values
90%
felt that
community
upheld RESPECT
Values
90%
felt Residential
Leaders upheld
RESPECT Values
In 2018…

14. Deakin University CRICOS Provider Code: 00113B
2018 RESPECT Values Index
Value Max. Score Index Score % Index
General 16 12.6 79%
Responsive 12 9.1 76%
Encouraging 12 10.6 88%
Safe & Secure 12 9.8 81%
Proactive 12 8.2 69%
Enjoyable 12 10.3 86%
Connected 12 9.2 76%
Tolerant 12 10.2 85%
80
100

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Engage
Embed
Transferability

16. Deakin University CRICOS Provider Code: 00113B

17. Deakin University CRICOS Provider Code: 00113B
VINCENT WILSON
Chief Executive Officer
LAURA BURGE
Student Experience Manager