This CV summarizes the qualifications and experience of Linda Ennin. She has nearly 5 years of experience in office administration, customer service, and sales coordination roles in Dubai. Her skills include excellent communication, organization, problem solving and ability to multitask. She is proficient in Microsoft Office applications.

1. OFFICE ADMINISTRATOR/PERSONNEL/EXECUTIVE ASSISTANCE/SALES COORDINATOR/RECEPTIONIST
LINDA ENNIN – C.V Page 1
 PC-literate.
 Excellent customer service skills.
 Excellent interpersonal and communication skills.
 Enjoy rapport building and customer interaction.
 Professionalism and confident.
 Target driven and self-motivated.
 Strong persuasive skills.
 Able to work in a highly dynamic environment and able to multi-task.
 Solid foundation on customer care and relations, with vast experience in the field
 Excellent talent for using strategies to deescalate irate clients1
 Strong interpersonal skills, with the ability to relate and empathize with people of varying
personalities and from all walks of life
 Proficiency in numerous computer applications and software, including MS Word, Power Point,
Excel, and several others
 Highly motivated and driven to achieve set goals and targets
 Ability to maintain a calm and composed manner when dealing with potentially explosive client
situations
 Superb ability to multitask, able to handle multiple duties and responsibilities without sacrificing
quality of work
 Possess a fun and vibrant personality that customers find refreshing and appealing
 Excellent leadership skills, with a unique talent for handling and resolving conflicts within the team
 Great team player and excellent independent worker
SOFTWARE EXPERTISE AND OTHERS
 Packages - Ms Office – MS Word, MS Excel, MS Power point, 
 Windows Outlook 2003/2009/2010, Web browsing and Research. 

OFFICE ADMINISTRATION SUPPORT Period: April 2013 to 31st
May, 2016
APAC ENERGY LTD, Dubai Airport Free Zone – (Dubai – UAE)
Core Responsibilities
Customer Service
 Act as first point of contact for customers; project professional image at all times. 
 Provide first-class customer experience resulting to satisfaction, loyalty and retention. 
LINDA ENNIN
Email: wiselyn24@yahoo.com Address: c/o Francis Owusu Baah, Commissioning
Department Lamprell Energy Limited, Sharjah-UAE.
Tel: +971555460328 Visa Status: Husband’s Visa
CAREER OBJECTIVE
I am a top-performing administrative professional with almost five years’ experience in providing secretarial,
clerical and sales support to B-C level Executives. Proficient in general office management, taking minutes,
handling appointments and writing correspondence. Strong background in MS Word, Excel, PowerPoint and
Outlook. An expert communicator who is known for multitasking and completion of assigned tasks within
deadline. Presently searching for a suitable Administrative role with an exciting and progressive company.
STRENGTH

2. OFFICE ADMINISTRATOR/PERSONNEL/EXECUTIVE ASSISTANCE/SALES COORDINATOR/RECEPTIONIST
LINDA ENNIN – C.V Page 2
 Apply basic concepts, practices and procedures of handling client’s complaints while meeting
quality standards for customer services. Obtain and examine all relevant information to assess
validity of complaints and to determine possible causes.
 Refer unresolved grievances to concerned department for further investigation.
 Keep records of customer transactions, details of inquiries, complains, comments and actions
taken.
 Uphold proactive communication with customers through phone, e-mail or regular mail
 Managing related legislative, regulatory and compliance issues.
 Offering a warm and friendly welcome to any visitors.
Office Administration
 Assisting with all aspects of administrative management, directory maintenance, logistics,
equipment inventory and storage. 
 Arranging all travels such as flight booking and hotel reservation 
 Prepare all the required documents and apply for employment visas. 
 Prepare monthly expenses report and reconciling it with receipts, invoice and credit card
statements 
 Prepare all document needed for lease and license renewal, apply and coordinate with
government agencies throughout the process 
 Managing inventory of assets and supplies, monitoring critical level of stocks, sourcing for
suppliers and submitting invoice(s) 
 Coordinating between departments and operating units in resolving day-to-day administrative
and operational problems 
 Scheduling and coordinating meetings, interviews, events and other similar activities 
 Sending out and receiving mail and packages 
 Preparing business correspondence 
 Sending faxes 
 Managing Files 
 Research and the identification of key data sources 
 Performing multifaceted general office support 
 Sending and receiving forms for the company 
COMPANY PROFILE:
An IPP company which rent caterpillar generators from 20MW with five
(5) branches in the world and the heard office in Singapore.
APac Energy Rental is backed by Caterpillar, the largest maker of construction
and mining equipment, diesel and natural gas engines and industrial gas
turbines in the world. The products, services and technologies of the Caterpillar organization fall into
three principal lines of business: Machinery, Engines and Financial Products. Our vision is to be a leading,
specialized Energy Rental business, owned by Caterpillar Dealers, providing complete turnkey power
generation solutions, with an installed capacity of over 10MW across the globe.
SALES COORDINATOR/ADMINISTRATIVE ASSISTANT Period: December 2010 – June 2012
ULTIMATE POWER SOLUTION, SAIF Zone – (Sharjah - UAE)

3. OFFICE ADMINISTRATOR/PERSONNEL/EXECUTIVE ASSISTANCE/SALES COORDINATOR/RECEPTIONIST
LINDA ENNIN – C.V Page 3
Core Responsibilities
 Listening to customer requirements and presenting appropriately to make a sale;
 Maintaining and developing relationships with existing customers in person and via telephone
calls and emails;
 Cold calling to arrange meetings with potential customers to prospect for new business;
 Responding to incoming email and phone enquiries;
 Acting as a contact between a company and its existing and potential markets;
 Negotiating the terms of an agreement and closing sales;
 Gathering market and customer information;
 Representing their company at trade exhibitions, events and demonstrations;
 Negotiating on price, costs, delivery and specifications with buyers and managers;
 Challenging any objections with a view to getting the customer to buy;
 Manage office supplies related to sales and marketing functions
 Preparing quotations
 Coordinated with other departs to ensure that customers receive their invoice, receipt and
delivery notes no time.
 Made sure customers goods are delivered in timely manner and good condition
 Managing engineers and technicians time sheet for overtime work
ACHIEVEMENTS
 Noted as flexible team player who is adaptive to change and resourceful in getting the job done. 
 Always showed willingness to accept greater responsibilities, coupled with self-motivation and
enthusiasm to contribute to the continued growth and success of organization. 
 Always got the job done on time 
 Carried out consistent career growth by using knowledge acquired from previous experiences 
and by upholding dedication and commitment in work profile.
ADDITIONAL SKILLS 
 Ability to adapt to rapidly changing needs and priorities of various departments 
 Possess sound judgment and organizational skills 
 Upbeat attitude and professional appearance 
 Excellent communication skills in English 
 Excellent organizational skills 
EDUCATIONAL SUMMARY
1. Premier Nurses Training College, Kumasi – Ghana W/A
(Diploma in General Nursing)
2. Boamponsem Senior High School, Dunkwa-on-Offin – Ghana W/A
(S.S.C.E Certificate)
3. Methodist Junior High School, Obuasi – Ghana W/A

4. OFFICE ADMINISTRATOR/PERSONNEL/EXECUTIVE ASSISTANCE/SALES COORDINATOR/RECEPTIONIST
LINDA ENNIN – C.V Page 4
(B.E.C.E Certificate)
PERSONAL PROFILE
Date of Birth: June 18, 1984
Nationality: Ghanaian
Marital Status: Married
Languages English and Asante (Spoken & written)
Passport No: H2363144
REFEREES 
Mr. Khalid Nabulsi
Chairman/ MD of Ultimate Power Solutions
Tel: 00971 65570722
Mr. Graham Thomson
Formal Sales Manager
APac Energy Rental
Mob: 00971 561743468
Mr. Peter Halliday
Strategic Sales Director
APac Energy Rental