Kyle Osborne has over 4 years of experience in logistics and customer service roles at United Parcel Service (UPS). Most recently, he was an Air Sort Supervisor responsible for coordinating employees to sort and load packages into air trailers while meeting strict deadlines. Prior, he served as a Load Line Supervisor overseeing package sorting and loading into trailers. Kyle is currently studying Management Information Systems at Washington State University with an expected graduation in May 2020.

1. Kyle Osborne
609 S Newton Ave East Wenatchee, WA 98802
Kyle4800@hotmail.com
206-327-0110
Work Experience
• Air Sort Supervisor 11/21/16 – 12/26/17
United Parcel Service (UPS)
• Responsible for coordinating a group of 1-20 employees to check, sort, and load packages into air trailers, as
well as 1-3 other supervisors to complete various tasks.
• Effectively worked under complex company, TSA, and federal guidelines.
• Consistently met extremely strict, time sensitive deadlines, as well as production goals.
• Worked unsupervised from upper management at all times.
• Responsible for making business decisions that greatly effected cost and profit.
• Kept daily, weekly, and monthly logs of compliance, safety, federal, and general business paperwork.
• Coordinated and worked closely with other departments as well as off site locations.
• Adapted daily to different restrictions and load plans.
• Responsible for solving all problems that occurred independently.
• Load Line Supervisor 11/24/14 – 11/20/16
United Parcel Service (UPS)
• Responsible for coordinating a group of approximately 3-10 employees on average to sort and load packages
into trailers in a fast pace environment.
• Consistently met strict deadlines, as well as organized employees to different areas within the operation.
• Attended daily presort meetings discussing operation efficiency, training objectives, and safety.
• Preformed daily safety and performance observations on employees to help improve their skills.
• Built and maintained a knowledge base to train and improve employees and be able to communicate
effectively and clearly.
• Kept up to date paperwork regarding building safety, employee time cards and location, as well as area process
rates and hours used.
• Adapted and reacted to quickly changing situations and remained calm in stressful environments.
• Package Handler 7/7/14 – 11/21/14
United Parcel Service (UPS)
• Loaded semi trailers with packages at a fast pace and adjusted to changing flows to different trailers, as well as
worked cooperatively with other loaders.
• Snowboard Instructor Nov. 2013 – Mar. 2014
Webbski
• Taught groups of around 5 students of all ages and skill levels how to snowboard.
• Created daily lesson plans and kept track of individual strengths and weaknesses to target in the next lesson.
Education
• Washington State University
• Expected graduation – May 2020
• Certified Management Information Systems Major
• Bellevue College
• 2014-2017
• Credarcrest High School
• Graduated 2014