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@kyleplacy
Moments
Matter
Kyle Lacy
Head of Marketing Strategy
OpenView Venture Partners
Technology Trends Shaping
Content & Consumer Behavior
@kyleplacy
What do I do?
I am a marketer.
I’ve written 3 books.
Head of Marketing Strategy
OpenView Venture Partners
Previously at
ExactTarget & Salesforce
@kyleplacy
trends vs reality
@kyleplacy
@kyleplacy
what’s next?
@kyleplacy
what’s now?
@kyleplacy
trends making moments matter
• mobility
• collaborative economy
• data at scale
• cloud computing
• machine learning
• humanizing automation
@kyleplacy@kyleplacy
@kyleplacyPhotos by Seth Casteel
@kyleplacy
@kyleplacy
Mobility
@kyleplacy
Photo by Seth Casteel
@kyleplacy
@kyleplacy
Photo by lzf, iStock Photo
Photo by lzf, iStock Photo
1 in 5
searches on
Google are
related to
location.
(Google Data, Global, March 2014)
@kyleplacy
By 2017 there will be
over 20 billion
connected devices.
@kyleplacy
@kyleplacy
Mobility is about
being seamless.
@kyleplacy@kyleplacy
@kyleplacy@kyleplacy
@kyleplacy@kyleplacy
@kyleplacy
Mobility is about
helping not selling.
@kyleplacy@kyleplacy
@kyleplacy@kyleplacy
@kyleplacy@kyleplacy
@kyleplacy
83% of US consumers
research products
while in-store on their
phone.
Our Mobile Planet by Google
@kyleplacy
Mobility is about
transforming the
experience.
@kyleplacy
@kyleplacy@kyleplacy
Photo by Seth Casteel
Total mobile market
is a smartphone
Mary Meeker – Internet Trends Report
@kyleplacy@kyleplacy
Photo by Seth Casteel
market potential
@kyleplacy
there is still massive growth
potential for smartphones
@kyleplacy@kyleplacy@kyleplacy
What happens when 5
billion* additional people
join the Internet?
*this number is completely made up but meansALOT of people
@kyleplacy@kyleplacy@kyleplacy
$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$
@kyleplacy
@kyleplacy
Collaborative
Consumption
@kyleplacy
Jeremian Owyang - Crowd Companies
“The people formerly called consumers are now getting
what they need from each other, rather than from
traditional institutions.”
@kyleplacy
Jeremian Owyang - Crowd Companies
“These Empowered Individuals are beginning to function
like hotels, taxis, farms, restaurants, manufacturers and
other traditional business models. The crowd is
becoming a company unto itself - it’s backed by powerful
technologies, like social networks and mobile devices,
and it is self-organizing.”
@kyleplacy
Jeremian Owyang - Crowd Companies
“These Empowered Individuals are beginning to function
like hotels, taxis, farms, restaurants, manufacturers and
other traditional business models. The crowd is
becoming a company unto itself - it’s backed by
powerful technologies, like social networks and mobile
devices, and it is self-organizing.”
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
Uber for _____
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy
@kyleplacy #mixwest14
@kyleplacy
34,000 cities
190 countries
1 million listings
30 million nights booked
@kyleplacy
Big
Data
@kyleplacy
@kyleplacy
Data at
Scale
@kyleplacy
@kyleplacy
Courtesy of Alex Tellez + Amy Wang + H2O Team
@kyleplacy
one.
Moments
Matter
@kyleplacy
“Big data is like teenage sex
everyone talks about it, nobody really knows
how to do it, everyone thinks everyone else is
doing it, so everyone claims they are doing it.”
Dan Ariely, Professor at Duke
@kyleplacy
Courtesy of Alex Tellez + Amy Wang + H2O Team
Cloud
Computing
@kyleplacy
@kyleplacy
“Cloud computing has
changed how startups are
built and companies are
scaled.”
Om Malik
@kyleplacy
@kyleplacy
The Hope of Big Data
• Data contains information of great business /
personal value.
• If you can extract those insights from the data, you
can make better decisions.
Predicting future stock movements = $$$
Netflix movie recommendations = Better experience = $$$
Courtesy of Alex Tellez + Amy Wang + H2O Team
@kyleplacy
Machine
Learning
@kyleplacy
@kyleplacy
Machine learning is the
technology that automatically
finds patterns in your data and
uses them to make predictions
for new data points.
@kyleplacy
Our technology application
generates news stories, industry
reports, headlines and more – at
scale and without human
authoring or editing
@kyleplacy
@kyleplacy
Humanizing
Automation
@kyleplacy
Flickr photo courtesy of Amanda
@kyleplacy
We must move from numbers
keeping score to numbers that
drive better actions.
David Walmsley
Head of Multichannel
Marks & Spencer
@kyleplacy
Tackling the Trends
• Analytics should be worshipped
• Content should (and will) be personalized
• Understand industry trends
• People are paramount
• Don’t underestimate your community
@kyleplacy
You are not marketers.
@kyleplacy
You are not technology
experts.
@kyleplacy
Or entrepreneurs
@kyleplacy
Social media managers
or SEO experts.
@kyleplacy
You are experience
makers and managers.
@kyleplacy
The experience is the
only thing that makes
you relevant.
@kyleplacy
What do I do?
I am a marketer.
I’ve written 3 books.
Head of Marketing Strategy
OpenView Venture Partners
Previously at
ExactTarget & Salesforce
http://openview.vc/SummerBrandTech

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Moments Matter - Trends Changing Content Forever

Editor's Notes

  1. This honeycomb, is OUR honeycomb It shows how we can get what we need from each other Let’s take a quick tour, starting with Goods on the upper right: Goods that are created by makers, loaner products, and selling of used goods Food like Fesatly, where home kitchens become restaurants to strangers Services like Taskrabbit or Odesk –an on demand workforce Transportation like BlaBla Car and Lyft Space, like Airbnb And money: The crowd has created a currency (bitcion) , offers P2P lending and finally crowdfundng which fuels the maker movement –connecting the diagram back to the top. *click* That was then, now let’s see how it’s grown
  2. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  3. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  4. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  5. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  6. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  7. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  8. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  9. Google and Waze have already started to share data (May 2014), in addition, Google is rolling out retail delivery with Shopping Express, and also has self-driving cars. Uber enables P2P transportation –largest investor is Google $258m
  10. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  11. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  12. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  13. Counting beds on offer, airbnb is already the fifth-largest hotelier in the world, with unparalleled global reach. Has a presence in nearly every country on earth Median price of a hotel vs cost of an Airbnb apartment
  14. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  15. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  16. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  17. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  18. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  19. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.