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Moments Matter - Trends Changing Content Forever

  1. @kyleplacy Moments Matter Kyle Lacy Head of Marketing Strategy OpenView Venture Partners Technology Trends Shaping Content & Consumer Behavior
  2. @kyleplacy What do I do? I am a marketer. I’ve written 3 books. Head of Marketing Strategy OpenView Venture Partners Previously at ExactTarget & Salesforce
  3. @kyleplacy trends vs reality
  4. @kyleplacy
  5. @kyleplacy what’s next?
  6. @kyleplacy what’s now?
  7. @kyleplacy trends making moments matter • mobility • collaborative economy • data at scale • cloud computing • machine learning • humanizing automation
  8. @kyleplacy@kyleplacy
  9. @kyleplacyPhotos by Seth Casteel
  10. @kyleplacy
  11. @kyleplacy Mobility @kyleplacy Photo by Seth Casteel
  12. @kyleplacy
  13. @kyleplacy Photo by lzf, iStock Photo Photo by lzf, iStock Photo 1 in 5 searches on Google are related to location. (Google Data, Global, March 2014)
  14. @kyleplacy By 2017 there will be over 20 billion connected devices.
  15. @kyleplacy
  16. @kyleplacy Mobility is about being seamless.
  17. @kyleplacy@kyleplacy
  18. @kyleplacy@kyleplacy
  19. @kyleplacy@kyleplacy
  20. @kyleplacy Mobility is about helping not selling.
  21. @kyleplacy@kyleplacy
  22. @kyleplacy@kyleplacy
  23. @kyleplacy@kyleplacy
  24. @kyleplacy 83% of US consumers research products while in-store on their phone. Our Mobile Planet by Google
  25. @kyleplacy Mobility is about transforming the experience.
  26. @kyleplacy
  27. @kyleplacy@kyleplacy Photo by Seth Casteel Total mobile market is a smartphone Mary Meeker – Internet Trends Report
  28. @kyleplacy@kyleplacy Photo by Seth Casteel market potential
  29. @kyleplacy there is still massive growth potential for smartphones
  30. @kyleplacy@kyleplacy@kyleplacy What happens when 5 billion* additional people join the Internet? *this number is completely made up but meansALOT of people
  31. @kyleplacy@kyleplacy@kyleplacy $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$
  32. @kyleplacy @kyleplacy Collaborative Consumption
  33. @kyleplacy Jeremian Owyang - Crowd Companies “The people formerly called consumers are now getting what they need from each other, rather than from traditional institutions.”
  34. @kyleplacy Jeremian Owyang - Crowd Companies “These Empowered Individuals are beginning to function like hotels, taxis, farms, restaurants, manufacturers and other traditional business models. The crowd is becoming a company unto itself - it’s backed by powerful technologies, like social networks and mobile devices, and it is self-organizing.”
  35. @kyleplacy Jeremian Owyang - Crowd Companies “These Empowered Individuals are beginning to function like hotels, taxis, farms, restaurants, manufacturers and other traditional business models. The crowd is becoming a company unto itself - it’s backed by powerful technologies, like social networks and mobile devices, and it is self-organizing.”
  36. @kyleplacy
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  51. @kyleplacy
  52. @kyleplacy
  53. @kyleplacy Uber for _____
  54. @kyleplacy
  55. @kyleplacy
  56. @kyleplacy
  57. @kyleplacy
  58. @kyleplacy @kyleplacy @kyleplacy #mixwest14
  59. @kyleplacy 34,000 cities 190 countries 1 million listings 30 million nights booked
  60. @kyleplacy Big Data @kyleplacy
  61. @kyleplacy Data at Scale @kyleplacy
  62. @kyleplacy Courtesy of Alex Tellez + Amy Wang + H2O Team
  63. @kyleplacy one. Moments Matter
  64. @kyleplacy “Big data is like teenage sex everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.” Dan Ariely, Professor at Duke
  65. @kyleplacy Courtesy of Alex Tellez + Amy Wang + H2O Team Cloud Computing @kyleplacy
  66. @kyleplacy “Cloud computing has changed how startups are built and companies are scaled.” Om Malik
  67. @kyleplacy
  68. @kyleplacy The Hope of Big Data • Data contains information of great business / personal value. • If you can extract those insights from the data, you can make better decisions. Predicting future stock movements = $$$ Netflix movie recommendations = Better experience = $$$ Courtesy of Alex Tellez + Amy Wang + H2O Team
  69. @kyleplacy Machine Learning @kyleplacy
  70. @kyleplacy Machine learning is the technology that automatically finds patterns in your data and uses them to make predictions for new data points.
  71. @kyleplacy Our technology application generates news stories, industry reports, headlines and more – at scale and without human authoring or editing
  72. @kyleplacy
  73. @kyleplacy Humanizing Automation @kyleplacy Flickr photo courtesy of Amanda
  74. @kyleplacy We must move from numbers keeping score to numbers that drive better actions. David Walmsley Head of Multichannel Marks & Spencer
  75. @kyleplacy Tackling the Trends • Analytics should be worshipped • Content should (and will) be personalized • Understand industry trends • People are paramount • Don’t underestimate your community
  76. @kyleplacy You are not marketers.
  77. @kyleplacy You are not technology experts.
  78. @kyleplacy Or entrepreneurs
  79. @kyleplacy Social media managers or SEO experts.
  80. @kyleplacy You are experience makers and managers.
  81. @kyleplacy The experience is the only thing that makes you relevant.
  82. @kyleplacy What do I do? I am a marketer. I’ve written 3 books. Head of Marketing Strategy OpenView Venture Partners Previously at ExactTarget & Salesforce http://openview.vc/SummerBrandTech

Editor's Notes

  1. This honeycomb, is OUR honeycomb It shows how we can get what we need from each other Let’s take a quick tour, starting with Goods on the upper right: Goods that are created by makers, loaner products, and selling of used goods Food like Fesatly, where home kitchens become restaurants to strangers Services like Taskrabbit or Odesk –an on demand workforce Transportation like BlaBla Car and Lyft Space, like Airbnb And money: The crowd has created a currency (bitcion) , offers P2P lending and finally crowdfundng which fuels the maker movement –connecting the diagram back to the top. *click* That was then, now let’s see how it’s grown
  2. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  3. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  4. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  5. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  6. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  7. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  8. “But now, it’s expanding“: Into six new areas: Healthcare Logistics Corporate Utilities Municipalities And even learning
  9. Google and Waze have already started to share data (May 2014), in addition, Google is rolling out retail delivery with Shopping Express, and also has self-driving cars. Uber enables P2P transportation –largest investor is Google $258m
  10. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  11. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  12. Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and Uber drivers. TechCrunch has obtained training documents for Uber drivers and couriers who are part of the merchant delivery pilot program.
  13. Counting beds on offer, airbnb is already the fifth-largest hotelier in the world, with unparalleled global reach. Has a presence in nearly every country on earth Median price of a hotel vs cost of an Airbnb apartment
  14. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  15. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  16. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  17. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  18. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
  19. So where does all of this leave us? Marketing has been changed forever, particularly the world of consumer marketing. Technology that has unlocked an entirely new ways to connect with people, as well as a new set of expectations around what those interactions should look like.
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