This document contains a summary of Bikramjit's professional experience and qualifications. He has over 25 years of experience in sales, service, project coordination, and administrative roles. His most recent role was as Assistant Manager at PCS Technology Ltd. where he oversaw commercial operations like tendering, reporting, and client handling. He has a B.Com degree from Calcutta University and is proficient in Bengali, Hindi, and English.

1. Sanjoy Chakraborty
Email id : sanju_chak07@rediffmail.com, sanjuchak07@gmail.com
Cell No. 09433483662
OBJECTIVE :
To optimally utilize own resource and abilities in providing valued service to the
employer with a parallel goal of self development .
WORK SUMMARY :
Company Name Role Duration Location
PCS Technology
Ltd
Asst. Manager -
Commercial
1st
January 1996 till
date
Kolkata
Mahashakti Soap &
Chemical Inds. Ltd.
Secretary to
Chairman
From February 1995
to July, 1995
Kathmandu
Bilaspur Castings
Limited
Stenographer From March 1994 to
January 1995
Bilaspur
Bharat Commercial
Agencies
Branch In-charge March 1988 to
February 1994
Kolkata
SKILLS
> Highly initiative and motivative
> Ability to negotiate with people even with difficult situation
> Able to work under stressful conditions meeting with deadlines
> Ability to work in a team environment
> Highly flexible
> Ability to follow instructions and attention to details
Very strong in Back office job and customer dealings
Mapping and relationship with clients at various locations:
o Government / PSU
 Webel, Family Health and Welfare Department of WB, WBSEDCL, Balmer Lawrie,
Eastern Railway, South Eastern Railway, WB Treasury, BPCL, Coal India, SBI, Jharkhand
Police, Mecon, CCL, SBI, Allahabad Bank, Nalco, LIC, UBI, Bank Of India, Tea Board,
Bokaro Steel Plant, Metro Rail, BSNL etc.
o Corporate
 SREI, TCS, ITC, Magma Leasing, KPC, GD Diabetes etc.
EDUCATIONAL BACKGROUND :
B.Com (Hons) Calcutta University 1985
Higher Secondary West Bengal Council of Higher Secondary 1982
Education
Madhyamik West Bengal Board of Secondary 1980

2. Education
PERSONAL INFORMATON :
Address “Nandan Apartment”, 4/2 & 5, B.C.Roy Path,
Gangulipara, P.O. Shyamnagar, Dist. North 24 Pgs.
Pin – 743127, West Bengal
Phone Number +91 9433483662 (M) / +91 9231506889 (R)
Date of Birth November 12th, 1963
Marital Status Married
Mother Tongue Bengali
Languages known Bengal, Hindi & English
Strengths Good in communication, Team Player, believe in “Win-In-
Win Situation”, Clarity in thoughts.
WORK DETAILS :
January 1996 till date Asst. Manager - Commercial PCS Technology
Ltd.. Kolkata
Job Responsibilities
- Preparation of Tender documents
- Preparation of MIS report
- Client handling for their Queries.
- Coordinating with our HO Logistics and providing the feedback to the client with regard
to their delivery.
- Monitoring of billing in time
- Commercial scrutiny for different work orders.
- Checking of BDF / Sales Order i.e. delivery, payment terms, taxation, road permit etc.
- Dealing with Govt. Authorities
- Making day-to-day order processing
- Daily update of the commercial activities with HO
- Dealing and visit to customer site
- Branch support for East Zone.
- Internal and External Communication.
- All computer related activities, reporting, order booking, Web related activities
- Office jobs and basic office administration
- Support to the Sales and Marketing team
- Coordinating and Planning Installations
- Addressing un-satisfied customer calls and replying to their letters.
- Submission of bills along with supporting documents
- Collection follow up with the customers
- Collection of big payment

3. - Project work and coordination
Role:
 Oversee investigation of credit risk in customers and suppliers and monitor the collection of amounts
due to the organization.
 Formulate collection policies and procedures and monitor implementation of the same.
 Motivate and Co-ordinate with subordinates.
 Monthly and quarterly collection planning.
 Maintenance of Bucket collection tracker & Daily collection report.
 Field visit on problematic cases & coordinating to resolve and service dispute cases.
 To push for aggressive settlement within policy framework for permanent blocked accounts.
 Updating of daily MIS.
 Daily monitoring and suggesting the required action for the high value customers.
 Prepare monthly target reports for Senior Management.
 Collecting the monthly dues from customers.
 Recovery from Chronic cases of default customers.
 Efficiently and accurately executed tasks with collection area.
 Interacted with customers.
 Reviewing customer’s overdue balance.
 Coordination with management and Back-end to resolve customer query.
 Sorting out customer problem and grievances.
 Responsible for tracking Bank Guarantee and EMD recovery.
 Prevent Loses such as minimize LD.
 Negotiation and tracking of SLA such as downtime deduction monitoring.
 Calculate lease pay offs.
 Lead and manage the day to day activities of the Collections Team.
 Follow up with OEM and HO regarding material delivery within committed time as per BOM.
 Overall responsibilities for collection target as set by the management.
Project Handled in recent past :
1) LIC of India (Total computerization of Eastern Region)
2) Core Banking of State Bank of India, Allahabad Bank, United Bank of India etc.
3) TCS (APDPR Project of WBSEDCL)
4) Reserve Bank of India (Scanning and Digitizaiton)
Highlights :- Consistent achievement of jobs on time .
Received best Performance Award (three times)
February 1995 – July 1995 Secretary to Chairman Mahashakti Soap & Chemical
Inds. Ltd., Kathmandu, Nepal
Job Responsibilities:
- Taking dictation and typing from Senior Officials
- Floating of Tender

4. - Negotiate with vendors for matching L1 Price
- All computer related jobs required in the office.
- Coordinating various office jobs and basic office administration
- Regular internal Communication.
- Regular Payment follow ups
March 1994- January 1995 Stenographer Bilaspur Castings Ltd., Bilaspur
MP Govt. Jt. Project
Job Responsibilities:
- Taking dictation from Managing Director and typing
- Regular internal communication
March 1988- February 1994 Branch In-charge Bharat Commercial Agencies,
Kolkata
Job Responsibilities:
- Day to day branch operations
- Developing various forms and reports
- Collecting consent letters from Coal India Ltd. and its subsidiaries and booking the
rake from Koyla Bhawan, Dhanbad with the sanction of Eastern Railway.
- Generating various bills for CIL and its subsidiaries
- Taking dictation and typing at the time of visiting of MD and Chairman
Declaration:
I hereby declare that the above information are true to the best of my knowledge
SIGNATURE OF THE CANDIDATE

5. Job Responsibilities as Sales Executive
• Prospecting for top management people in BFSI and B-Schools segment
• Handling BFSI and B-Schools sales vertical for Real Time Market Information Terminal business
• Making presentations to BFSI and B-Schools sector and understanding their requirement
• Preparing proposal and submitting it to the clients as per their requirements
• Addressing all the queries raised by the client while showcasing the company product
• Ensuring customer retention by maintaining cordial relationship with all the clients in Sales and Service
Job Responsibilities as Service Executive
• Providing training to clients on Real Time Market Data and News Terminal
• Providing telephonic support over the phone to various clients
• Outstanding Payment follow-up , Collection and ensuring timely TDS Certificate follow up
• Preparing outstanding payment projections and keeping a track of payment cycles for all the customers
• MIS activities such as preparing various internal reports and providing support to senior management
• Responsible to ensure that problems are identified and timely actions are taken to avoid Service failures
• Attending and addressing queries for all the review meeting with the Head Office every week
• Inter-departmental support within the organization
• Perform other tasks as assigned to support the goals of the company
Kaizen IT Services Pvt. Ltd.
Lead - Billing Process
Kaizen IT Services Pvt. Ltd.
August 2012 – February 2013 (7 months)Kolkata Area, India
• Preparing monthly billing and accounts receivable reports
• Resolve all inaccurate billing and save all back up and any pertaining documents
• Monitoring and maintaining unbilled monthly reports and resolve billing delays
• Create, maintain and ensure full record keeping of billing files in hardcopy and electronic form as per
company policy
• Communicating effectively, both in writing and verbally with clients
• Supporting the Sr. Management from time to time by providing the necessary MIS data’s
• Assist Finance department in reconciling the invoice to accounts receivable and control receivable
accounts
• Oversee and streamline billing and collections processes
• Keeping billing centre manager informed of areas of concern and departments not meeting the goals
• Manage accounts receivable functions to include billing and collections for multiple locations
• Participate in Corporate initiatives related to major systems automation and process improvements
• Perform other tasks as assigned to support the goals of the company
• Supervise collection of information for billing audits and resolve issues raised by audits
• Develop/maintain professional relationships with unit /team and other departments
UshaComm
Reginal Coordinator / Sr.Executive / PMO role
UshaComm
December 2009 – July 2012 (2 years 8 months)Kolkata
Coordination and support to the delivery team for the on going project, Timely billing , Payment followups,
Documenting for all project, Managing 3rd Party vendors, Profitability monitoring, Ensuring customer
satisfaction through survey, Contract renewal activities, Resolving any field issue for RSBY project, RSBY
vendor handling, RSBY MIS reporting
District Manager
Ushacomm
February 2009 – July 2009 (6 months)Kolkata Area, India

6. Providing support for all the jobs with regard to the on going RSBY projects.Co-ordinating with the vendor
for the job progress & getting regular feed back from them , meeting Govt.officials , solving issues for the
on going RSBY field project.
PCS Technology Ltd.
Sales and Service Co-ordinators
PCS Technology Ltd.
February 2005 – February 2009 (4 years 1 month)
• Client handling and addressing their Queries.
• Close Coordinating with HO Logistics for materials delivery and thus handling client with regard to the
materials delivery.
• Providing entire East Zone Branch Support.
• Handling Internal and External Communication.
• All computer related activities, MIS reporting, order booking, Web related activities
• Office jobs and basic office administration
• Providing Support to the Sales and Marketing team
• Interacting with customers and thereby Planning and Coordinating Installations at various sites by our
team
• Identifying Post warranty Customers and Submitting AMC proposals
• Ensuring revenue inflow by raising bills and payment collection thereof
• Addressing un-satisfied customer through calls and letters as the situation demands.
• Preparing service tenders and coordinating with HO in doing this job where ever required.
Highlights:- Consistent achievement of jobs on time.
Received best Performance Award
Sharp Business Systems (India) Limited
Work Controller
Sharp Business Systems (India) Limited
May 2003 – February 2005 (1 year 10 months)Kolkata Area, India
• Client handling and addressing their Service Support requirement.
• Man power handling and coordinating various service job allocation.
• Internal and External Communication.
• All computer related activities , including MIS reporting
• Office jobs and basic office administration
• Month end Billings, Stocking & Reporting
• Dealer Handling and addressing their grievances & also providing support through our team as and when
required
• Handling Logistics thus ensuring smooth materials movement to various locations in East
• Acquiring Customer Satisfaction Survey by visiting various clients
Sr.Executive
Minesource India
November 2001 – May 2003 (1 year 7 months)
Man power handling for the projects and Co-ordination of job.
All computer related jobs required in the office.
Regular internal & external Communication.
Project Trainee
HCL Infosystems
March 1999 – September 2000 (1 year 7 months)
Providing training to the users and showing them how to use various application which is being developed
as well as Implementing and providing support to the client at the site.
Languages
Assamese

7. Skills
4Team Management
2Vendor Management
2Training
1CRM
1Project Management
Education
National Institute of Information Technology
GNIIT, Computers
1995 – 2000
Bharatiya Vidya Bhavan
Post Graduation, International trade
1995 – 1996
Rashtraguru Surendranath College,Calcutta University
B.Com, Eco-Geography, Business Organisation, Economics, Accountancy, English
1991 – 1993
Rashtraguru Surendranath College , Calcutta University
+2, Economics Geography, Business Orgn, Accountancy, English
1989 – 1991
St.Joseph's School , Darjeeling
10th, English, Hindi, Physics, Maths, Geography
1980 – 1990
Additional Info
Interests
Driving,
Meeting Peoples,
Socialising,
Networking
Personal Details
BirthdayNovember 2
Advice for Contacting Bikramjit
DREAM BIG ALONG WITH A COMMITMENT & EFFORT , YOU'LL SEE YOUR DREAM COME
TRUE
Honors & Awards
Additional Honors & Awards
Best award in PCS
Connections
Shared (5)
Janak GuptaJanak Gupta1st
Sales Manager DIS-Oracle India
Mahul SarkarMahul Sarkar1st
Technical Head
Prasenjit BanikPrasenjit Banik1st
Regional Sales Head - East at Trimax IT Infrastructure & Services Ltd

8. SUDHANSU MohapatraSUDHANSU Mohapatra1st
Regional Manager at Uniline Energy Systems Pvt Ltd
Arindam KunduArindam Kundu1st
Regional Product Manager
Groups
UAE Recruitment - Contract OutsourcingUAE Recruitment - Contract Outsourcing
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