1. Krystal Rojano
1427 Mc Mahr Rd
San Marcos, CA 92078
(760) 224-5333 • k.rojano@yahoo.com
SUMMARY OF
QUALIFICATION
 Lead by example by providing positive and efficient work ethics
 Knowledge of data entry computer processing systems and audits related to output data
 Ability to read, analyze, interpret and communicate effectively
 Knowledge of record keeping and filing practices and procedures
 Over three years of office experience and six years of customer service experience
 Positive attitude and able to follow directions effectively
 Effective listening, verbal and written communication skills
 Ability to define problems, collect data, establish facts and draw conclusions
 Ability to work independently or in a group environment
 Superb time management and multi-tasking skills
 Ability to compute percentage and interpret graphs
 Proficient in Microsoft Office Applications and other standard business software
 Very detail oriented
EDUCATION California State University, San Marcos, CA
Pursuing Bachelor of Science degree in Social Sciences
Anticipate completion in May 2016
AA degrees in Arts and Humanities and Social Sciences
RELEVANT COURSEWORK - Oral Communication – Communication ranging from basic speech acts,to forms of persuasion
and conflict resolution.
EXPERIENCE The Rancho Santa Fe Inn, Rancho Santa Fe, CA
Banquet Captain/Server Assistant
 Front of the House Employee of the Year 2014
 Provide excellent customer service
 Build customer relationships
 Maintain clean and save work environment
 Ability to set priorities to address needs
Glen View/Glen Brook, Carlsbad, CA
Diet Clerk/ Lead Server
 Maintain paper and electronic filing systems for records
 Use computers for spreadsheet,word processing (Microsoft Office)
 Accurately input data
 Perform miscellaneous office and clerical duties as assigned