1. Jason Velarde
7616 Thunderbird Ln. Cell: (719) 329-8705
Colorado Springs, CO 80919 jasoncvelarde@gmail.com
Summary
- Energetic and driven self-starter
- Personable with a thorough pride in work
- Able to easily communicate and connect with a wide variety of audiences
- Comfortable with creative feedback exchanges
- Excellent written and verbal skills
Education
- University of Colorado Colorado Springs (UCCS) May 2016
Bachelor of Arts in Communication
Emphasis in Organizational/Strategic Communication
- Major GPA: 3.76
- Relevant Coursework: Public Relations, Marketing, Writing for the Media
- National Society of Leadership and Success Member
- Officer of the UCCS Latino Student Union
Skills & Knowledge
- Competency with computers and technology
- Able to quickly learn new skills and procedures
- Able to work well under pressure and deadlines
- Effective with collaboration and interdependent work
- Adaptable, and able to adjust strategy based on changes in a dynamic environment
- Familiar with methods to research and select target markets, as well as implementation of strategy to increase
lifetime customer value
Work Experience
CaptionCall, Colorado Springs, Colorado August 2016 - Present
Communication Assistant
- Work with Dragon software to accurately transcribe a minimum of 96% of dialogue for those with hearing
disabilities.
Noodles & Company, Colorado Springs, Colorado June 2015 – July 2016
Team Member
- Took orders and ran transactions with customers, selling additional products and promotions
- Trained incoming staff in procedure and tasks
- Raised restaurant satisfaction scores via customer experience surveys
Staples, Colorado Springs, Colorado July 2012 - March 2014
Sales Associate
- Communicated with customers regularly to identify and obtain needs
- Boosted sales figures for seasonal savings passes
- Learned and operated information and point-of-sales systems