1. JOSEPH RICKS
● (916) 712-9977 ● Joseph.WRicks@Gmail.com
EDUCATION
Bachelor of Science, Business Administration,Concentration in Management Information Systems,
California StateUniversity Sacramento, Sacramento, CA, July,2016
AssociateDegree, Business Administration
Cosumnes River College, Sacramento, CA, spring2014
Honors: Deans Honors List, (3.482 GPA)
Summary of Qualifications
Skills: Visual Basic,MicrosoftOffice,SQL, MicrosoftProject,SAP, MicrosoftVisio, Troubleshooting, Analytics,requirements
gathering , writinguser stories,writingfunctional/ non-functional requirements , documentation , Scrum Agile
methodology
Achievements: Awarded three “Homer Badges” by consistently providingexcellent“Customer First”service.
Qualities: Exceptional team-player, Focused on deliveringsuperior Customer Service, Outstandingverbal,written and
telephone communication skills,Proficientin technical skills,solvingbusiness problems,listeningto user requirements.
Experience
Systems Analyst Intern VSP – Sacramento, Ca, April, 2016 - Present
Assisted with the creation of system use case diagrams,sequence diagrams for projectdevelopment team.
Translated functional / non- functional business requirements into system requirements for projectdevelopers.
Maintained system documentation, product backlog,and Jira storyboard.
Prepared user stories for developers based upon system requirements.
Solved team impediments as ScrumMaster to ensure projectteam delivered milestones on time.
Lead Scrum ceremonies such as daily standup,backlog grooming,sprintretrospective,and sprintplanning.
MIS 160/161 senior project Sacramento State, August 2015 - May 2016
AssistantprojectmanagerandSystems analyst.
Participated inJointApplication Designsessions withourclientandSacramentoState Irt.
Gathered clientrequirementsanddocumentedthem.
Createda teamprojectschedule toensure the team metprojectmilestone deadlines.
Wrote usermanualsforthe system’s online userinterface
Activities
Member / Officer of Management Information Systems Association Sacramento State University
VP of Information Systems, VP of Social Events
Elementary School class roomVolunteering Elk Grove, CA
Volunteered for the city of Rancho Cordova – VSP Ranch Cordova, CA
