1. Curriculum Vitae
S. PADMANABHA SINDHE
Cell: +91-9986036266 Email Id: padhurocks@yahoo.in
SYNOPSIS:
Total 8 years of experience in as Asst Ops Manager, Senior Exec Ops, Agency Admin/Sales
Coordinator, Executive in Backend Ops, Quality Analyst.
ACADEMIC RECORDS:
Bachelor of Commerce:
2004 – Bangalore University
AREA OF EXPERTISE:
Team Management
Business Analysis
Quality Analysis
Knowledge in MS Office and
SAP – Sales & Distribution
WORK EXPERIENCE:
RECORDS AND DATA WAREHOUSE PVT LTD, Bangalore
Designation: Asst Manager Operations
Duration: August 2012 to Till Date
Responsibilities:
• Directing and controlling daily branch operations in most cost effective manner.
• Ensure effective planning, coordination and execution of warehouse operations.
• Ensure compliance with all safety, hygiene and health standards/procedures.
• Ensure smooth function in DMS and obligation across warehouse.
• Handle escalations against the RMS process across Warehouse operations.
• Assist the Warehouse Branch Manager in developing and implementing continuous
improvement projects.
• Understand process documents & implementing the same.
• Handling beginners training on RMS process.
• Devising Work flow design, planning of record centers, Operational procedures.

2. Curriculum Vitae
• Weekly, fortnight review meeting with Pan India Branch Managers. Understand the issues
and resolve the same with a target date. Also understand the businesses for the following
months.
• Meeting Customers on monthly basis to better understand the RMS process.
• Cross functional activity to share the inventory to Customers.
• Monitoring on the manpower requirement and ensure smooth operation in house and offsite
place.
• Cross functional activity on all dash reports – ticket report, data entry, audit, and pick up,
retrieval, perm out and destruction activity.
• Establish new processes for the operational execution on projects.
• Attended workshop on EHS and OHS.
R. SHAKTIVEL ENTERPRISES., Pudukkotai, Tamil Nadu
Designation: Senior Executive in Operation
Duration : May 2011 to Mar 2012
Responsibilities:
• Responsible for loading and unloading of cements to Construction Field.
• Handling Payouts of daily, monthly of the labors and taking sign offs on payment book from the
labors.
• Maintaining good repo with Construction Manager.
• Maintenance of proposal agreements with Construction Company.
• Prepare proposals, agreements and sales reports.
• Preparation of monthly procurement report.
• Daily reporting of purchase activities to manager.
• Coordinate with Account department for billing and accounting process.
• Ensure good feedback from Construction Companies with regard to supply of the cements and
materials.
• Priority in handling company requests and complaints with regard to consignment delivered.
• Monthly presentation of MIS dash board activity.
TATA AIG GENERAL INSURANCE CO LTD, Bangalore
Designation: Agency Admin / Sales Coordinator
Duration: June 2010 to April 2011
Responsibilities:
• Handling over the commission cheques twice in the month to producers and also the campaign
rewards to qualified producers.

3. Curriculum Vitae
• Prepare sales production MIS report from CRS on daily, fort night and monthly, and circulating
to different verticals.
• Prepare MIS report on local campaign dashboard.
• Maintaining the dashboard of all the producers mapping to respective agency managers.
• Prepare payouts on ms-excel format for Broker & Agency Producers.
• Procurement, Renewal and Termination of licensed and non licensed producers.
• Prepare proposals, agreements and sales reports of producers.
• Good Liaison with all other departments.
• Coordinating and responding to all requests of internal meetings
• Coordinate with Corp office for commission, license codes and rewards for local campaign.
• Arranging product training for Producers and giving the info on commission on different LOB
business.
• Handling Producer queries and complaints with regard to business.
• Handling cheque bounce cases with regard to motor / property insurance.
• Arranging meeting on fortnight and month wise with producers with regard to their performance,
new product in the market and giving recognitation to qualified producers and getting feedbacks
to improve our services.
• Handling the track of Motor Cover Notes books which are handed over to producers and ensure
that they return within 90 days from the date of issue.
• Prepare dashboard report on Monthly Budgets for Agency Managers and circulating to
respective Agency Managers.
TATA SKY (DTH), Bangalore
Designation: Executive in Backend Ops
Duration: May 2006 to June 2010
Responsibilities:
• Handled 5 Processes in Span of 2 years (Document Batching, Service Request, Handling
Escalations and Enquiries, Data Entry processes, Account creations).
• Handling outsourced WFM of 20 in different backend process.
• Preparing processes for Customer’s Admin as well as for Seibel Application & supporting UAT
team.
• Handling Quality Check and auditing the same on monthly basis. Process delivery as per SLA &
time, people capacity utilization.
• Good Liaison with all other departments.
• Motivating and Weekly Feedback session for WFM.
• Training sessions for low performance for WFM.
VOLEN SOFTWARE SERVICES PVT LTD., Bangalore
Designation: Quality Analyst
Duration: November 2004 to April 2006
Responsibilities:
• Handling Quality Check and auditing the same on monthly basis.
• Process delivery as per SLA & timelines, people capacity utilization.

4. Curriculum Vitae
• Audit on processed data based on parameters and giving feedback on the process.
• Ensure performance and attendance issues and addressed promptly and consistently
• Ensure Quality Monitoring is complete on each team member in accordance with
departmental policy.
• Reporting to Manager with assigned work and reached target details day to day.
• Monthly MIS report generating & compiles and reviews report.
PERSONAL DETAILS:
Father Name : Late S.R. Satwaji Rao
Date of Birth : 24th Oct 1981
Martial Status : Married
Language Known : Marathi, Kannada, English, Hindi, Tamil and Telugu
Place : K R Puram, Bangalore (PADMANABHA
SINDHE S)
Date :