1. 2801 Denton Tap Rd. Apt. 1424
Lewisville, TX 75067
(W) 972-537-1538
(C) 214-454-8480
kirstivaughn@hotmail.com
KIRSTI.M.VAUGHN@CHASE.COM
Kirsti Vaughn
Experience Summary
JPMORGAN CHASE BANK, NA, Coppell, TX 2004 - Present
• MORTGAGE BANKING LOAN SERVICING & DEFAULT
• RETAIL BANKING
Experience
Mortgage Banking Doc Specialist III 2012 – Present
• Check the quality of sworn documents executed by the Affiants for the HE foreclosure
portfolio per company’s expectations and state/county procedures. Document and maintain
trending reports on a daily basis of findings.
• Perform logistics duties that include expediting QA approved documents out to attorney
firms so they are able to proceed with foreclosure action in the courts.
Senior Foreclosure Operations Specialist 2011 - 2012
• Check the quality of bidding instructions prior to them being sent out to attorney firms to
ensure the accuracy needed to protect Chase’s interest in the property. Maintaining
reporting of these quality checkpoint findings.
• Provide extensive training for bid analysts to allow for a meets QC rating.
Foreclosure Bid Analyst 2010 - 2011
• Calculate bidding instructions to provide the attorney firms which included gathering the
financials necessary to allow Chase to bid at foreclosure sales in order to increase chances
of asset recovery through the process of foreclosure. Monitor, report and log all activities
of foreclosure attorneys working on behalf of Chase Home Finance to verify that events
are completed in a timely fashion.
• Ensure compliance with federal, state and local laws, as well as investor and or insurer
requirements in relation to a foreclosure.
Assistant Vice President-Retail Banking 2004 - 2010
• Perform operational functions that include loss control, compliance, customer retention
and satisfactory audit standards.
• Oversee staffing needs and weekly staffing schedules including hiring and disciplinary
actions, order branch supplies.
• Supervise, coach, and develop a team regarding policies, procedures, products, systems,
and banking transactions while providing optimal customer service and identifying referral
and sales opportunities that help P & L ranking.
• Utilize interpersonal, verbal and written communication skills to effectively uncover and
resolve complex customer and employee issues that arise
• Resourceful and efficient in fast-paced multitasking environments; able to prioritize
effectively to anticipate the company’s needs without prompt, with creativity and

2. enthusiasm.
CORE COMPETENCIES
• Process Optimization
• Focused & Experienced
• Customer Relations
• Detail Oriented
• Strategic Planning
• Works Well Under Pressure
• Quick & Meticulous
• Skilled at Multitasking
Education 1998-2002 University of North Texas Denton, Texas
• Bachelor of Science in Applied Behavior Analysis