1. Tehreem Zaidi
224-616-4866
tfatima5110@gmail.co,
 6 years of professional experience as Business Analyst with the ability to work
independently and manage business expectations with a delivery focused approach to
work.
 Experience in all phases of the Software Development Life Cycle (SDLC): business
analysis, system analysis, gap analysis, design, development, unit/system testing and
implementation of business applications.
 Experience in interviewing Business users & SME providing recommendations to
resolve issues for various business/technical groups & defining strategic solutions to
business problems in a multiple project environment.
 Translated business needs into effective functional and technical solutions, created test
plans.
 Identified opportunities for business process improvements and initiated efforts to make
improvements
 Ability to interact with customers, self-motivated and team player with communication
skills and capable of handling multiple tasks.
Technical Skills
Methodologies: SDLC, Agile
Modeling Tools: Microsoft Visio ,Snagit
Operating Systems: Windows Family, Familiar with UNIX
RDBMS and Databases:
Manual Testing:
SQL Server, Oracle, MS Access
QC (Mercury)
Education Background
University of Illinois at Chicago
B.S
Professional Experience

2. Tehreem Zaidi
224-616-4866
tfatima5110@gmail.co,
Walgreens, IL Dec 2011-Feb 2015
Business Analyst
Responsibilities:
 Created Functional specifications for the Inventory Management System and web
product shopping experience projects.
 Gathered and documented business requirements from SMEs, user groups and
vendors via workshops, interviews and JAD sessions.
 Prepared a comprehensive Functional Requirements Document and Supplementary
Specification Document (nonfunctional) from the gathered requirements.
 Involved in writing USE cases and prepared the Business Requirements Documents for
various requirements collected from the business users. Used MS Visio and UML for
generating class diagrams and activity diagrams.
 Worked in close collaboration with the Project Manager, Vendor team
and business users to gather analyze and document the functional requirements for
the project.
 Submitted change requests and worked with change request records in Clear quest.
 Involved in Configuration Management, Requirement management and analysis.
 Collaborated with external and internal customers to analyze information needs
and functional requirements and delivered the following artifacts as needed:
Epics, User Stories, Tasks, Bugs, Test Cases, Work Flows, etc.
 Responsible for working closely with developers and a variety of end users to ensure
technical compatibility and user satisfaction during the development phase.
 Established objectives, set priorities and delegated responsibilities to a four member
team to ensure the successful completion of our goals and the clients’ objectives
 Provide technical and procedural support for User Acceptance Testing (UAT).
TCF Bank August 2009-November 2011
Business Analyst
Responsibilities:
 Responsible for requirement gathering as a business analyst to enhance online
banking portal(deposits, account balances, transfer and bill payment features)
 Responsible for requirements to enhance self-service banking capability for customers
 Expertise in designing correspondence needs like Forms, Reports and Letters for
customers, vendors and partners, and testing and configuration post development.

3. Tehreem Zaidi
224-616-4866
tfatima5110@gmail.co,
 Clarified and negotiated client requirements, business needs and project objectives, via
feedback sessions and client meetings, in collaboration with all stakeholders using
Skype video sessions.
 Develop detailed analysis of users' needs (business specification, hardware
requirements, software requirements, and flow charts)
 Routinely advised the clients on best practices in the industry.
 Worked with the team to decompose requirements into stories, uncover
associated workflows, data and business rules as well as define acceptance
criteria based on real world scenarios
Reference:
Ali Adenwala
(QA Test Lead at Dhisco Inc.)