1. Stephanie Peck
20452 W. BriarwoodDr. Buckeye,AZ | 608.440.1221 | stephaniehardyman@gmail.com
Profile
HighenergyHRleaderwith 5+yearsof diverseHR experienceincludingrecruiting,training,coachingand
management. A resultsorientedindividualwithstrongcommunicationskillsthatenablemeto build
relationshipswithinternal andexternal partners.Knownforprioritizinganddynamicorganizationskills
that allowmeto bea greatdecisionmaker.Lookingforacareerthat allowsme to be an active part ofa
team with the abilityto growinto an HRG orHR Managercapacity.
Skills & Abilities
MANAGEMENT RECRUITING TALENT DEVELOPMENT
COMMUNICATION PROBLEM SOLVING CONFLICT RESOLUTION
PEOPLE LEADERSHIP COLLABORATION ORGANIZATION
Experience
ASSISTANT STOREMANAGER|WALGREENS|JULY2016-PRESENT
· Provideleadership and coaching to 25+ team members to ensure execution of all duties and responsibilities
· Enforcepolicies and procedures affecting day to day operations to have consistent application and equitable
employee relations
· Lead fullcyclerecruiting and development processes including onboarding of new team members, training and
development, performance management, retention and succession planning
· Ensure records of team member transactions such as hires, promotions, transfers, performance reviews and
terminations are properly maintained
· Administer performance feedbackincluding annual performance reviews to ensure effectivenessand equity
within organization
· Partner with Store Manager to manage benefit administration including open enrollment communication as well
as LOA’s, workers’ compensations and status changes
ORGANIZATIONALLEARNING SPECIALIST |WALGREENS |MAY2015-JUNE 2016
· Supported the Directorof Pharmacy and Retail Operations as a business partner and performance consultant to
70+ locations;executed long and short term HR strategies
· Facilitated enterprise wide training programs, including onboarding of new management trainees
· Used continuous improvement process and tools to identify gaps, implement solutions, and monitor progress to
influence area wide metrics
· Acted as an organizational coachto build capabilities; provided strategic coaching to key employees as related to
succession planning, career path development, and performance management
· Championed askHR rollout across company whichenabled team members to have readily available access to
corporate HR support
· Providedretention solutions forthe area director and developed strategies to increase moral and reduce
turnover
DISTRICT OPERATIONS TRAINER|WALGREENS|DECEMBER2012-MAY2015
· Coordinated and facilitated successfulleadership development programs across multiple districts to build talent
pipeline and drive engagement in top talent leaders
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· Supported store managers with pharmacy technician recruitment to 80+ stores
· Coached pharmacy managers on performance quality issues whichresulted in a 3% reduction of errors
· Participated in succession planning and calibration of performance reviews for120+ managers
· Assisted asset protection partners with employee relations investigations in both pharmacy and retail
environments
· Educated team members on benefits enrollment process and ensured team members had adequate information;
used reports and resources to follow up on completion
CERTIFIED PHARMACYTECHNICIAN|WALGREENS |MAY2010-DECEMBER2012
· Supported company initiates and strategies for growth within a high volume pharmacy
· Executed pharmacy operations; able to effectively communicatewith healthcare partners and customers
· Managed multiple tasks and customer requests at one time; able to multi-task withvarying processing systems
· Processed third party insurance claims; workedwith benefits departments for approval and documentation on
non-coveredmedication forcustomers; handled claims for Medicaid, Medicare, private insurance companies,
and workers’ compensation
· Demonstrated exceptional customer service skills to improve patient health outcomes
· Participated on acquisition teams forpharmacy buyouts in New Yorkand Wisconsin
Education
BACHELOR OF SCIENCE | DECEMBER 2010 | UNIVERSITY OF WISCONSIN - PLATTEVILLE
PHR CERTIFICATE
· Currently pursing