1. KEITH MUGAVERO
7129 East Metz Street Phone: (323) 693-6174
Long Beach, CA 90808 k_mugavero@yahoo.com
SUMMARY
Distribution and transportation professional with demonstrated success managing multiple areas of responsibility. Expertise in domestic
and international land, sea and rail shipments. Computer proficient in Microsoft Word, Excel, Kronos, and SAP. Highly regarded by
supervisors, coworkers and customers for excellent interpersonal and communication skills, and commitment to meeting customer needs.
♦ Distribution Management ♦ Continuous Process Improvement ♦ Vendor Management
♦ Inventory Control ♦ Compliance Standards/Procedures ♦ Quality Assurance
♦ Transportation/Materials Handling ♦ Lean Warehouse Processes ♦ Training and Leadership
PROFESSIONAL EXPERIENCE
TRADE SUPPLIES, INC. August 2014 -- January 2016
Director/Operations Manager
Manage the daily operations of all aspects of distribution, warehousing, transportation and inventory.
• Manage $22 million in product inventory. Key accomplishments include:
• 98% accuracy in cycle counts using two systems DDI & Aculeate
• Led company’s first physical inventory resulting in a statistically insignificant variance of $3,850
• Reduced total labor cost, including warehouse & transportation, from 33% to 14%
• Reduced total over time labor, including warehouse & transportation, from 28% to 11% with no decrease in productivity
• Achieved 99% on time delivery and 98% fill rate to customers
• Built relationships and worked collaboratively with purchasing, finance, sales & customer service teams on a daily basis
resulting in improved operational efficiencies and customer service
• Accompanied sales team on customers calls resulting in improved customer relations
Responsibilities include:
• Leading and managing 56 team members in two locations (Southern and Northern California) in shipping, receiving, dispatching,
and transportation departments
• In collaboration with Human Resources coordinating various programs essential to warehouse procedures (e.g., training, safety,
housekeeping, cost reduction, worker involvement, security, etc.)
• Assisting company officers and senior staff members in the development and formulation of long and short-range planning,
policies, programs and objectives
• Creating and implementing the operational plan and establishing procedures for maintaining high standards of manufacturing
operations to ensure that products conform to established customer and company quality standards
• Initiate and coordinate major projects (e.g., plant layout changes, installation of capital equipment, major repairs, etc.
JUANITA’S FOODS January 2010 -- January 2014
Distribution and Logistics Manager
Manage daily operations of all aspects of distribution, warehousing, inventory control including finished goods and raw materials.
• Manage $11 million in product inventory. Key accomplishments include:
- 96% accuracy in cycle counts using dual inventory systems (Oracle and Mapics)
- Achieved best year-end physical inventory in company history (+$4,000)
- Successfully completed company’s first SQF audit in 2013
- Achieved year-end freight savings cost of $258.000
- Reduced overtime from 25% to 3.5%
- Reduced year-end cost per case from $0.05 to $0.015 below budget
• Working collaboratively with production and sales team:
- Achieved customer fill rate of 100%; on-time delivery rate of 99.95%

2. • Manage third-party warehouse for Walmart as well as two out-of-state facilities
- Achieved customer fill rate of 100%; on-time delivery rate of 99.98%
DEL MONTE FOODS March 1991 to December 2009
(Formerly Starkist Foods, owned by HJ Heinz)
Distribution Manager (12/93-12/09)
• Manage $51.2 million in product inventory. Key accomplishments include:
- 99.97% accuracy in cycle counts
- Reduction of 13% in year-end inventory adjustments
- Reduction of dollars incurred for warehouse damages to lowest level for all facilities in the company
- Reduction of year-end cost per case to $0.01 below budget; the lowest cost of all facilities in the company
• Manage inbound/outbound product for western region including scheduling and delivery of all product. Key accomplishments
include:
- Customer fill rate of 100%; on-time delivery rate of 99.98%
• Manage warehouse facilities. Key accomplishments include:
- Superior rating for AIB (American Institute of Banking) audits for 17 consecutive years
- Successful safety record; 0 loss time incidents over 15 years
• Manage union, exempt and nonexempt employees. Key accomplishments include:
- Zero grievances resulting in judgment unfavorable to company
- Led successful efforts to develop and promote staff
- Established production schedules, defined staffing requirements, and implemented optimized operational procedures
Dispatcher (03/91 to 12/93)
• Dispatched inbound and outbound shipments via truck and rail car, both inter- and intrastate; oversight
of all outbound shipments; customer service.