Katie Perkins graduated from Hesser College with a degree in Medical Assisting in 2012. She has over 6 years of experience in both medical and customer service roles, including her current position verifying insurance benefits and obtaining authorizations for diagnostic testing at Houston MRI. Her background includes clinical and administrative duties such as greeting patients, answering phones, processing payments, and assisting customers.

1. Katie Perkins
22522 Spence Park Court
Spring, Texas 77373
281-662-1430
perkinskatie@hotmail.com
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Education:
Medical Assistant Graduate December 2012
Hesser College, Salem, NH
Relevant Casework:
 Clinical Procedures I & II
 Human Anatomy and
Physiology
 Medical Terminology
 Medical Ethics and Law
Employment:
Front office/Insurance verification 10/2014 - Present
Houston MRI, The Woodlands TX
 Greeting patients and answering phones
 Verifying insurance benefits for each patient, for several different insurances
 Obtaining Authorizations for diagnostic testing
 Creating CD’s and Reports for referring MD or DC
 Handling payment arrangements for patients
 Closing out daily payments
Server 01/2014 – 6/2014
Macaroni Grill, The Woodlands TX
 Greet and serve customers for lunch and dinner
 Performed administrative duties such as answering phones and handling money
transactions
 Posting time of service payments and also Insurance EOB’s
 Verifying Electronic EOB’s
Server/Bartender 10/2011 – 01/2013
Flatbread Company, Amesbury MA
 Greet and serve customers for lunch and dinner
 Performed administrative duties such as answering the phone and handling money
transactions
Reception/Team Associate 12/2008 – 10/2011
Pentucket Medical Associates Newburyport/North Andover MA

2.  Greet Patients in the office
 Performed administrative work such as entering patients demographic and
insurance information
 Handled co pays from patients/running reports for end of the day transactions
 Assisted patients with making outside appointments
 Called insurance companies to receive prior authorizations for Diagnostic
Procedures
 Work well under stressful situations
Customer Service Associate 2006 - 2008
Newburyport Lighting, Newburyport MA
 Greeting customers and assisting with product selection
 Performed administrative duties such as answering the phones, processing and
filing paper work, and also handling money transactions