1. KATHLEEN B. SLEMMER
131 West Street
Winchendon, MA 01475
(h) 978-297-2876
QUALIFICATIONS: 11 years experience in numerous physicians offices. Work exceptionally well with
Doctors, Staff and Patients with a positive attitude. Reliable, Trustworthy, and Dedicated
EDUCATION: 1980 graduate from Hatboro-Horsham High School, Horsham, Pa
EXPERIENCE:
Mass Heart & Rhythm, Leominster, MA August 2013 – Present
Responsibilities:
 Answering Phones
 Verify Insurances and retrieve insurance referrals
 Obtain insurance authorizations for tests
 Schedule echos, stress tests, nuclear stress tests, etc.
 Check patients in and out scheduling follow ups
 Type letters as needed by providers and patients
 Balance copay reports at end of day and week – reporting that information to Manager
Mass Lung & Allergy, Leominster, MA (formally HealthAlliance Pulmonary)
August 2009 – August 2013 Admin. Asst
Responsibilities:
 Scheduled all meetings for 4 Doctors
 Submitted monthly stipends for payment
 Recredentialing the doctors with insurance companies
 Answered Phones and distributed incoming faxes
 Covered when needed in the Worcester, Marlboro and Webster office
 Verified insurances obtaining insurance referrals
 Managed the call schedule
 Retrieved all Pulmonary Function Test reports, Radiology reports and transcription downloaded
the reports into the patient’s charts.
 Responsible for downloading all sleep studies from Somnoview and billing for Doctors
interpretations.
 Managed incoming faxes
 Scheduled tests and procedures
 Ordered all office supplies
 Answered phones
 Trained new staff on Eclinicalworks
 Typed all letters required for patients
.

2. Knowledge of: Pulse and Eclinicalworks scheduling programs, Microsoft Office, Somnoview (sleep
studies), Compas (PFT reports), Scheduleview (PFT scheduling module), MxTranscribe (transcription),
Webservices (HealthAlliances’ program for call schedule) , Sorian, and Meditek (HealthAlliance and
UMASS computer system for clinical reports)
HEALTHALLIANCE PULMONARY, Leominster, MA
August 2006 – August 2009 Office Manager
Responsibilities:
 I was responsible for setting up the office so that we were ready to open in August 2006
 I set up the scheduling module in Pulse for three doctors
 Managed their personal calendars and appointments
 Set up MxSecure, Pocket Scripts, Somnoview, Compass, & Scheduleview
 I was responsible for overseeing 3 MA'S, and 1 fulltime biller
 I incorporated policies and procedures for the staff to follow
 I ordered all office supplies and did the accts receivables
 I kept track of all CME and Dues budgeted for the doctors
 Approved employee timesheets and time off request.
 Downloaded transcriptions into patient’s charts
 Obtained referrals and prior authorizations for office visits, tests or procedures,
 Scheduled tests and procedures
 Verified insurances
 Hired and trained new staff
 Organized office meetings
 Did yearly reviews and corrective action counseling for staff
 Daily & Weekly deposits and reports
HEYWOOD ORTHOPEDICS, Gardner, MA February 2004 - JUNE 2006 Medical Secretary
Responsibilities:
 Checking patients in and out, ensuring accurate patient information is received
 Collection of copays, daily and weekly deposits
 Obtained referrals
 Scheduled tests such as mri's, bone scans, ct's, ultra sounds, emg's and appointments to other
specialists
 Scheduled pretesting and surgery dates
 Coded the claims for office visits, OR and ER visits submitted claims to the insurance companies
including MVA and W/C cases.
 I assisted patients who were in need of obtaining xrays, interpretors for their appointments and
called their scripts into their pharmacies.
 I also ordered the office and medical supplies needed for the office.
Knowledge of: Athena Net, Mediteck, ICD-9CM and CPT Books
MEETINGHOUSE FAMILY PRACTICE, Westminster, MA Feb 2002 - Feb 2004 Front Desk

3. Responsibility:
 Checking patients in and out, ensuring accurate information is received
 Reminder calls
 Coded claims to be billed to the insurance companies.
Knowledge of: Athena Net, ICD-9CM and CPT books
References available upon request