1. Shenna Anderson
1474 Riverwood Ct.
Rock Hill, SC 29732
(704) 307-5293
shennaanderson1@gmail.com
SKILLS & CERTIFICATIONS
 CPR (American Heart Associate)
 Certified Electronic Health Record Specialist
 Certified Billing & Coding Specialist
 Type 50 WPM
 Proficient in Microsoft Office
 Answer multi-phone line systems
 Well versed in data entry
 Knowledgeable in medical transcription
 Knowledgeable in ICD9/10 and CPT coding
 Triage patient phone calls
 HIPAA compliant
 Broad use of medical terminology
 Utilize electronic medical records
 Effective in obtaining insurance authorizations
 Responsible for scheduling appointments
 Efficient at reception and routing patients
 CNA Certified
EDUCATIONAL DEVELOPMENT
ECPI University Associate of Applied Science in Health Science, Concentration in Medical Administration 7/2015
 Member, Medical Professionals Club (2011-2015)
 PHI THETA KAPPA Honor Society (2011-2015)
ECPI University Bachelor of Science in Healthcare Administration, will confer 9/2017
WORK EXPERIENCE
Business Office Manager/ Administrative Assistant/ Business Office Manager 6/2012 - Present
Life Enrichment Coordinator/ ECPI University Externship
Harbor Chase Assisted Living
 Budget Management
 Interview & Hiring (new associate orientation)
 Billing (Long Term Care)
 Accounts Payable/ Receivable including weekly processing of invoices and ancillary charges
 Monthly billing and Long Term Care Insurance support
 Maintained resident records and appointments
 Bookkeeping/ Filing
 Appointment Setting/ Payroll
 Harbor Chase Certificate of Excellence (05/2014)
 HRA Integrity/Stewart Pendant Award (04/2014)
 Developing a varied program of meaningful activities
 Preparing the monthly newsletter and calendar for distribution to residents and families
 Responsible for daily life enrichment program schedule for all levels of ability
Business Office Manager 5/2015 - Present
Fifth Care & Companion Home Care
 Client Assessments
 Employee Scheduling
 Bookkeeping
 Appointment Setting
 Medication Management
 Consulting/ Client Advocate
Med-Tech/CNA 9/2011 - 4/2013
Brookdale Assisted Living and Memory Care
 Provided quality care to Assisted Living and Memory Care residents
 Observed residents for changes in condition or behavior and promptly reports these changes to the Charge Nurse
 Monitored vital signs and the effects of medication on the residents
CNA/ Office Assistant 7/2010 - 9/2013
Southminster Retirement Community
 Maintained resident stability by checking vital signs and weight; testing urine; recording intake and output information
 Provided nursing care to residents in an environment that promotes their rights and dignity.