Process automation tools are capable of automating most of your company’s operations. They also centralize information, making it easy for everyone to access it quickly. Automations can even remove bottlenecks and reduce errors. This page will guide you through the best process automation tools available and help you choose the best one for you.

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The Best Process Automation Tools for Small
Businesses: A Comparison
process.st/process-automation-tools
Process automation tools are capable of automating most of your company’s operations.
They also centralize information, making it easy for everyone to access it quickly.
Automations can even remove bottlenecks and reduce errors.
This page will guide you through the best process automation tools available and help
you choose the best one for you.
What is a process automation tool?
A process automation tool replaces the need for humans to execute a sequence of
activities.
You can use it to automate nearly all aspects of your business and in all departments.
These tools can handle complex processes critical for your company to grow.
Types of process automation tools
Essentially, there are three types of automation tools you should be aware of:
Macros
Robotic Process Automation (RPA)

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IT Process Automation (ITPA)
The process management software you end up choosing depends on your company’s
needs and size, but here’s how they differ.
Macros
Macros date back to when Excel was born.
These very basic tools don’t do well with large sets of data. Instead, they can create
spreadsheets, shortcuts, and remove duplicates.
This makes them not only the easiest of the three but also the less capable.
RPA
These process automation tools are quite easy to use and perfect for beginners.
They are no-code and rely on their drag-and-drop functionality. This means that everyone
in your company can benefit from using them.
RPAs are especially useful in running all day-to-day company processes. From opening
emails, building a workflow, and monitoring security systems, RPAs are a great all-
rounder.
ITPA
ITPAs are particularly popular in the IT sector.
They differ from RPAs because RPAs can automate a large variety of daily processes
without using advanced techniques.
ITPAs are capable of automating all processes, including very complex ones. For
example, ITPAs can handle, monitor, and configure virtual servers.
Key process automation tool features
We’ve created a list of the 5 process automation features all tools should have:
High usability
Your tool of choice adds value immediately. It should also be able to handle multiple
processes with ease. Ensure that you can utilize the tool throughout your organization
and on a day-to-day basis.
Integration with third-party apps
Look for tools that offer as many integrations as possible. This will make your life much
easier because it will eliminate having to jump from one app to the next.

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User-friendliness
It should go without saying, but a good automation tool should have a clear and user-
friendly interface.
Support
Any tool you ever buy should come with added support. Whether it’s phone or email-
based, adequate support should always be available.
Dynamic and personalizable
You’ll want a process automation tool that you can personalize to meet your needs. Find
one that is as visually appealing as it is customizable.
Best process automation tools
Here’s a comparison of several popular process automation tools currently available on
the market.
UiPath
Is the interface user-friendly interface?
Yes, especially good for beginners
Can it handle any process irrespective of complexity?
It can handle all processes
Is support available?
Yes, there are video tutorials, community forums, and over-the-phone support

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Are integrations available?
Yes
Personalizable?
Somewhat
Features:
Affordable process automation tools for startups
Process automation tools with strong customer support
Easy-to-use process automation tools for non-technical teams
Pros:
Low-code
Free for individuals (so can easily be tested before purchase)
Drag-and-drop features
Cons:
Cannot be fully customized
Process Street
Is the interface user-friendly interface?
Yes, both for beginners and for advanced users
Can it handle any process irrespective of complexity?
Can handle all processes
Is support available?
Yes, there is comprehensive Help Center available, FAQs, along with email and chat
support
Are integrations available?
Yes, thousands
Personalizable?
Yes
Features:
Best process automation tools for small businesses
Process automation tools for HR departments

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Scalable process automation tools for growing businesses
Integrated process automation tools for CRM
Pros:
A cloud-based solution
No-code
Doesn’t store data in a database making it more secure
Robust and efficient to use
Cons:
Can take some learning to understand how to use all the tools and features
Blue Prism
Is the interface user-friendly interface?
Yes, for developers
Can it handle any process irrespective of complexity?
It can handle most processes
Is support available?
Yes, there are video tutorials, guides, and over the email support
Are integrations available?
Yes
Personalizable?
Yes
Features:
Process automation tools with advanced analytics capabilities
Process automation tools for project management
Pros:
Very reliable
Comes with security for network credentials
Can be used on any platform
Cons:
Not for beginners since it requires programming skills
Expensive at $ 15000 per annum

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Automation Anywhere
Is the interface user-friendly interface?
Yes, both for beginners and for advanced users
Can it handle any process irrespective of complexity?
It can handle many processes
Is support available?
Yes, there are video tutorials available
Are integrations available?
Yes
Personalizable?
No
Features:
Top process automation tools for workflow management
Process automation tools with advanced analytics capabilities
Process automation tools for project management
Pros:
Real-time analytics
Powerful security through encryption and authentication options
Applicable to multiple industries especially those relying on security
Cons:
Interface could be improved
How to use process automation tools
Here are our top tips for implementing and using process automation tools effectively:
Make a list of all processes that need re-designing
This will allow you to analyze your business requirements and clarify what needs to be
automated first.
Assess all the available tools
Make sure to read as much about their features as possible. Verify which tools fit your
business objectives.

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Choose the right tool
Only choose the tool that offers adequate support and a knowledge base. You don’t want
to buy software that delivers no training on how to use it.
Test, test, test
Before implementing any changes, ensure you test them first. And keep in mind that it
may take some time for the results to show. Sometimes you’ll have to keep tweaking
things until they start working as expected.
Process automation tools testimonials
Below you’ll find testimonials from some of our clients that have successfully used
Process Street to automate their work:
“Very user-friendly. Workflow automatization is a great tool. I love how you can
schedule the workflow runs and it reminds you when it needs to be run. We use
checklists daily to ensure we comply with our business needs.”
Ebano C., Senior IT Support (medium business)
“Straightforward interface and a great set of tools to help map processes. I like the
conditional logic feature, which allows you to hide or show elements of the process
based on the options/outcomes you choose.”
Matthew P., Strategic Account Manager (small business)
“I love how Process Street makes it so straightforward, especially when it comes to
highly detailed work like onboarding new staff and other similar processes. You can
modify their pre-made templates to suit your needs or build your own from scratch.”
Sam O., Regional Property Management Director (small business)
Benefits of process automation tools
Deciding on an automation tool can be tricky, as there are many currently on offer.
So before you take your pick, ensure that it fits with your business objectives. And you
can also take advantage of our must-have features list to help you select the best tool.
But what are the benefits of using process automation tools?
Here are just a few:
They boost productivity by passing on tasks to robots
They save costs by eliminating the time spent on repetitive tasks
They reduce errors by avoiding manual data entry
They increase productivity by letting employees focus on important issues

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