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Robotic Process Automation-RPA

RPA (Robotic Process Automation) uses software robots to automate repetitive tasks across various business processes and applications. It mimics how humans execute tasks, allowing business users to configure the robots through a user-friendly interface while being governed by IT. RPA can streamline processes, reduce costs, improve quality and accuracy, and allow organizations to respond more quickly through automated execution of tasks 24/7. When selecting processes for RPA, it is important to identify rule-based processes involving structured data and exceptions that don't require human judgment. RPA tools can automate a wide range of applications and systems both with and without a user interface.

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A software which mimics human execution of applications, usually for repetitive processes. It
is controlled by business users (user friendly configuration), and governed by IT.
Robotic Process Automation
● Abstract
● Introduction
● Why Robotic Process Automation
● Processes Assessment
● Return on Investment (ROI)
● Automation Potential
● Type Of automation
● Assisted/Unattended
● RPA tool Overview
● RPA Tools feature comparison
● RPA Quick Implementation
● Use Case
Abstract 5
Introduction 5
Why Robotic Process Automation 5
Processes Assessment 5
Return on Investment (ROI) 5
Robotic Process Automation
Abstract
Before the computer came in existence human
used to do many tedious job/hard work. With the
advent of computers, massive storage of data and
calculations became possible with a single mouse
click. But still human need some skill to operate
the same.
So here RPA will take the place now. Imagine
yourself telling your computer to do this, do that
and finish that report for you.
Is it really possible and effective?
The answer is Yes.
This is exactly where Robotic Process
Automation (RPA) comes into play. RPA systems
are used to automate basic and repetitive office
tasks.
Robotic Process Automation
Over the last few years, RPA (robotic
process automation) has quickly become
a transformative force across many
industries. RPA uses software robots to
manipulate and communicate with
business systems and applications,
streamlining processes and reducing the
burdenonhumanemployees..
Introduction RPA is “robotic” software that
organizations configure to capture and
interpret the actions of existing applications
employed in various business processes.
Once RPA software has been trained to
understand specific processes, it can then
automatically process transactions,
manipulate data, trigger responses, and
communicate with other systems as
necessary.
RPA technology is designed to reduce or
eliminate the need for people to perform
high-volume IT support, workflow, remote
infrastructure, and back-office processes,
such as those found in finance, accounting,
supply chain management and customer
service.Introduction
RPA will be applied to different domains
andindustrieswhichhaven’tbeenthought
about -Apart from industries like Banking ,
Insurance etc who have already started
using RPA technologies new industries
like Manufacturing , Aviation , Oil and Gas
,Legal , Retail , Analytics are now looking
at automation solutions to reduce their
OPEX.
Better service
It works without
ever taking a
vacation
React more
quickly
Speed of
execution can be
controlled
Reduce costs
Increase
efficiency and
reduce costs
Why Robotic Process Automation?

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Robotic Process Automation-RPA

  • 1. A software which mimics human execution of applications, usually for repetitive processes. It is controlled by business users (user friendly configuration), and governed by IT.
  • 2. Robotic Process Automation ● Abstract ● Introduction ● Why Robotic Process Automation ● Processes Assessment ● Return on Investment (ROI) ● Automation Potential ● Type Of automation ● Assisted/Unattended ● RPA tool Overview ● RPA Tools feature comparison ● RPA Quick Implementation ● Use Case
  • 3. Abstract 5 Introduction 5 Why Robotic Process Automation 5 Processes Assessment 5 Return on Investment (ROI) 5 Robotic Process Automation
  • 4. Abstract Before the computer came in existence human used to do many tedious job/hard work. With the advent of computers, massive storage of data and calculations became possible with a single mouse click. But still human need some skill to operate the same. So here RPA will take the place now. Imagine yourself telling your computer to do this, do that and finish that report for you. Is it really possible and effective? The answer is Yes. This is exactly where Robotic Process Automation (RPA) comes into play. RPA systems are used to automate basic and repetitive office tasks. Robotic Process Automation Over the last few years, RPA (robotic process automation) has quickly become a transformative force across many industries. RPA uses software robots to manipulate and communicate with business systems and applications, streamlining processes and reducing the burdenonhumanemployees..
  • 5. Introduction RPA is “robotic” software that organizations configure to capture and interpret the actions of existing applications employed in various business processes. Once RPA software has been trained to understand specific processes, it can then automatically process transactions, manipulate data, trigger responses, and communicate with other systems as necessary. RPA technology is designed to reduce or eliminate the need for people to perform high-volume IT support, workflow, remote infrastructure, and back-office processes, such as those found in finance, accounting, supply chain management and customer service.Introduction RPA will be applied to different domains andindustrieswhichhaven’tbeenthought about -Apart from industries like Banking , Insurance etc who have already started using RPA technologies new industries like Manufacturing , Aviation , Oil and Gas ,Legal , Retail , Analytics are now looking at automation solutions to reduce their OPEX.
  • 6. Better service It works without ever taking a vacation React more quickly Speed of execution can be controlled Reduce costs Increase efficiency and reduce costs Why Robotic Process Automation?
  • 7. Processes Assessment Targeting RPA at the wrong processes use cases. When we decide to automate any business process it is very important to first identify the right process which can be automate using RPA tool. Perform a proper opportunity assessment. RPA always can not improve the process speed because if existing application it self taking longer time to process a result then RPA can not improve speed to execution as it used existing system capability to automate process. Wrong delivery methodology. While executing RPA project need to use write methodology with skilled resource. Due to lack of proper knowledge 30-50% initial RPA implementation projects fail. (Report Source: Get Ready for Robots – E & Y)
  • 8. Return on Investment (ROI) Below are few metrics to measure the full ROI of an RPA deployment • Productivity — Measure the length of time human workers spent on a task versus how quickly robots complete that same task • Quality — Once bot will trained for repetitive task then quality will also improve a lot. So measure output accuracy before and after RPA deployment. • Compliance — Measure compliance before and after RPA deployment. • Velocity — Measure the start time versus stop time of a back-office process before and after an RPA deployment and compare As you scale your digital workforce and automate more processes, the savings will overtake these initial costs. However, you will still be left with some maintenance costs, such as: ❑ Software licenses ❑ Software maintenance and upgrades ❑ Development and testing ❑ User support and ongoing training ❑ Infrastructure updates ❑ Program management The RPA ROI metrics helps you to calculate, how much you will save by implementing RPA in your organization.
  • 9. Why RPA RPA ROI • Digital/Virtual Assistance • Emulates human execution of repetitive process with existing application • Robots work with existing IT Architecture • Robots are virtual workforce controlled by business operations team • Robot can trained by business users via configuration • Better Service • React More Quickly • Better manage repeatable task. • Reduce error rate • Improve standardization of process workflow • Quality and Accuracy • Speed • Increased Customer Satisfaction • Lower Cost • Consistency • High Productivity • Better Quality • Compliance • Cost Reduction • 24x7 Support
  • 10. Testing Tools vs Robotics Process Automation Tools 5 Automation Potential 5 Type Of automation 5 Assisted/Unattended 5 RPA tool Overview 5 RPA Tools feature comparison 5
  • 11. Test Automation ● Traditional automation tool are designed specifically for testing only for GUI or Web based systems. ● Test Automation is applied only to the product and its features. ● Test automation works across different environments, i.e., QA, UAT, Prod, etc ● Test Automation is limited to QA ● Developing all advance features will depend on testing tool. And not sure even if it will support. ● In traditional automation we cannot automate any application until we do not have instance of that application (which need to automate). E.g. web applications URL, or Windows application exe path required for automation. RPA Tools ● RPA tools can easily automate processes spanning across interfaces like legacy systems, virtual machines, both desktop & web based applications, backend process etc. ● RPA could be applied to other business processes, with or without user interface. ● RPA meant to runs only in the production environment. ● RPA systems could be used by all individuals across the firm in terms of creation and usage. ● Most of these tools have the ready to use features that speeds up process design (through ready process templates) and implementation into the RPA container. ● RPA tool can automate applications even if you don’t have direct access of the application (URL/EXE).Assume you need to automate some applications which are installed on virtual machine and its URL/EXE cannot access from outside. Testing Tools vs Robotics Process Automation Tools
  • 12. Automation Potential There are few principal that we should know to identify the processes, these are as below- ❑ Rules based Business process must be based on some standard rule. ❑ Nature of Feed/Digital data Robotic process automation is also depend on what kind of feed it received. ❑ Repetitive task- So any repetitive task which human executing via their existing system could be automated if it is in structured format. ❑ Kind of Exception handling activities in the process If exception handling are based on some certain rule where less human intelligence required instead of just following the rule to correct the exception, then these processes could be automated in RPA. ❑ Security policies constraints are also very important while deciding RPA, while applying RPA we must understand what kind of security challenges will occur. i.e. if environment availability. When we decide to automate any business process it is very important to first identify the right process which can be automate using RPA tool. So first challenge is how to decide what process can be automate?
  • 13. Type of application which can be automate with RPA 6 Mainframe 4 BackendProcess 3 WebService WindowsApplication 21 WebApplication 7 SAP 8 CitrixBasedApplication *Above application type are just example but RPA can automate almost all type of application.
  • 14. Type Of Automation Automation Attended Unattended Human + Automation + Business Process Automation + Business Process
  • 15. Unattended ➔ Feature ◆ Automation is always on and keep waiting for the input. ◆ input can be a file in a shared drive or email etc. ◆ User credential provided for automation ➔ Benefit ◆ Gives around 70% to 80% productivity benefits. ➔ Limitation ◆ Process must be rule-based nd dont required any human interaction to make any key process decision. Attended ➔ Feature ◆ User log into the application ◆ Manually trigger automation ➔ Benefit ◆ Process that have steps requiring key process decision to be taken in order to proceed further. ➔ Limitation ◆ User must be present while automation is executing.
  • 17. RPA Tools feature comparison
  • 18. Conclusion Conclusion ✔ To make RPA implementation success make sure you are selecting the right process. ✔ Proper assessment done for the business use cases . ✔ it is very important to set the right expectation. ✔ Do not work on assumption. ✔ Select right RPA development methodology. 15+ years IT experience at different levels of design, development and service delivery. Working as a Sr. Solution consultant for Global logic Robotic Process Automation (RPA) business. Play a key role on RPA process discovery, design & development. Successfully executed multiple Process Automation projects for leading telecom companies. Sandeep Maurya|Sr. Consultant, Engineering +91-8010410156|sandeepsofteng@gmail.com RPA Certifications Solution Architect | Bot Developer | AA Advanced RPA Professional https://www.linkedin.com/in/sandeepkumarmaurya Thank You...