1. Karolina Ozga
22, Glasnevin Woods, Dublin 11, Ireland
Mobile: 089 4192511
E-mail: karolina.ozga160995@gmail.com
Personal Profile:
A creative, adaptable, hard working person with experience of working in the retail and
customer service environment. Fast learner and capable of completing tasks to a high standard.
Ability to work well within a team and on own initiative. Now looking for a suitable part time
position where I can use my existing experience and training and develop new skills whilst
attending college to qualify as an animator.
Key Skills:
 Fluentwrittenandspoken EnglishandPolish
 Basic French
 Team Work
 Excellentcustomercare skills
 Strong commercial awareness
 Good working knowledge of all Microsoft Office packages.
Education:
June 16 – Present Employment Support Scheme in conjunction with the
Irish Defences Forces
Baldoyle Training Centre, Baldoyle Industrial Estate, Dublin 13
 Defence Force Delivery – Physical Training and Education
 City and Guilds Level 1 Word Processing, Internet and Email
 Personal Development, Communication Skills and Career
Planning
 Manual Handling, Safe Pass, First Aid
2012-2013 Leaving Certificate
Marino College, College of Further Education, Fairview, Dublin 3
2008-2012 St. Michael Secondary School
Finglas, Dublin 11
Work Experience:
1/5/2015-17/09/2015 Xtreme.ie, Courtlough Business Park, Balbriggan, Co. Dublin
Receptionist and Customer Service Assistant
 Answering phone, customer enquiries and taking bookings
online
 Selling products and taking credit card payments

2.  Signing in customers and informing them of the risks for
insurance reasons
 Taking care of customer needs
 Cleaning and maintenance of the shop area
05/11/2013-5/12/2013 Dunnes Stores, Ilac Shopping Centre, Dublin 1
Sales Assistant in in Clothing Department (Seasonal Work)
 Customer Service
 Cash handling
 Floor stock management
 Cleaning, and ensuring health and safety on the shop floor
Hobbies:
 Music: Playing instruments such as piano and trumpet
 Sports: Playing Badminton, table tennis, swimming
 Art: Drawing, painting, sculpting
 Volunteering: regularly volunteer in my local theatre
REFERENCES ON REQUEST