1. Professional Summary
Work History
ERIK ROSADO
425White Plains Rd. Apt 1, Bronx, ny 10473 | (C) (347)370-2017 | Erikrosado1118@icloud.com
Professional who is seeking to utilize my education and experience to take that next step in my career with a
respected organization that rewards hard work and has a proven track record of success.
11/2015 to CurrentLoss Prevention Agent
Sephora
Attended merchandise training to obtain knowledge in order to contribute to team success by
exceeding team sales goals.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
and security practices.
Provide customer service to multiple clients in an orderly fashion.
Conducted External and Internal Apprehensions.
Coordinate new store hire orientations for associates and leaders to my location.
Orchestrate monthly store audit.
Conduct daily trainings with store associates and leadership on shoplifting,internal awareness, policy
and procedure and shrink overview.
Bi-weekly meetings with general manager and DLPM.
Schedule weekly coverage for loss prevention agents
Partner with law enforcement as necessary.
Performed surveillance of suspects using CCTV and in real time.
10/2014 to 11/2015Asset Protection Specialist
Target Corp
Apprehended and prosecuted shop lifters, alongside trespassing them from store location in order to
reduce shrink.
Enforced merchandise protection standards, conducted awareness training, and responded to all
emergency calls.
Gathered information for investigations to resolve incidents impacting Loss Prevention.
Issued criminal trespass warnings and conducted investigations regarding suspected incidents of
external fraud, and employee theft.
Responsible for developing and implementing theft prevention and shortage control programs for the
store.
Influenced Store Team Leader to drive the shortage awareness through education of how operational
procedures impact gross margin and sales capitalization
Drove ownership of the store's Shortage Action Plan by owning the development and implementation
of solutions for theft-related opportunities
Building strong partnerships with law enforcement and community agencies.
09/2013 to 10/2014Target Protection Specialist
Target Corp
Ensure a safe and secure environment by responding to emergencies, accidents and incidents.
Deter Theft and Fraud.
Assist in apprehension of customers and associates caught stealing.
Camera Monitoring via Closed Circuit Television (CCTV).

2. Education
Skills
Lead team member in call outs leading to apprehensions.
01/2012 to 09/2013Sales Associate
Kingsborough Bookstore
Provided amazing guest service.
Trained incoming team members.
Provided information on, and selling textbooks ,computer programs and supplies needed.
CurrentAssociates in Criminal Justice:
LaGuardia Community College -
Coursework in Criminology and Criminal Justice
Coursework includes: Speech and Communication, Sociology and Psychology
Criminal Law, Criminology and Penology coursework
2010High School Diploma:
Alfred E. Smith H.S. - Bronx, NY
Critical Electrical Systems coursework
Microsoft Office suite, Facilitation,
Communication, External Affairs.
Ability to communicate and work well with all
levels of staff and management
Interpersonal and leadership skills
Time-Management skills Proficient in using
surveillance technology
Familiarity with loss prevention concepts, safety
standards and codes Strong.
investigative, analytical and problem solving skills
Excellent delegation and follow up skills
Great verbal and written communication
Highly observant
Security Guard License