2. BACKGROUND:
KM Quality and HR Consulting (Pty) Ltd. is a new era HumanCapitalConsultancy focusingonfacilitating
organizational performancetherebyassistingclientsto optimize theirorganizational/operationaleffectiveness.
Our reputation is builton aculture of flexibility,efficiency, commitment andprofessionalism;offeringquality
service atall times.
The key to success is meeting the individual needs of our client in an honest and client specific approach.
Wecreate tailor-madesolutions for each project,meeting clientgoals, this ensures qualitydeliveryand
business relevance.
We aim, to elevatethe HR profession within South Africa to one of significant business relevanceand
partnering, toensureoptimization of theworkforce.
Focusing on analyzing the client's specificsituation, anddesigning key solutions, using well- researched,
well-developed andprovenmethodologies, which ensures implementationofbest-practice people
strategies, thus enablinghumanresource relevanceandpartnering withthebusiness.
VISION:
To provide exceptional value added services and to become the most trusted and respected professional
services consultants recognized by our clients for delivering excellence.
MISSION:
To provide high quality and cost effective HR and Quality services to our customers through values of
integrity, responsiveness, excellence and effective communication.
VALUES:
Relationships:
We treasure the long-term relationships we have with our clients. Therefore, we invest in a strategic
understanding of each client’s business to exceed our clients’ expectations and anticipate their changing
needs. We measure our success by our clients' success. We make all our resources available to our clients and
commit ourselves wholeheartedly to their success. We seek to identify our clients' real needs, not just deliver
good work.
A passion for client-focused and creative solutions:
We strive to exceed our clients’ specific needs and expectations. Our energy and enthusiasm are contagious.
Inspired to make a lasting impact.
Quality services:
Quality is an expression of our goal to offer reliable services. We will deliver excellence, strive for continuous
improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
Strategic perspective
We seek competitive advantage for our clients. Our approach is to consider the business as a whole, the
competitive system, and its dynamics. We identify market positions and capabilities that enable clients to
deliver superior results in a sustainable manner.
Expanding the Art of the Possible
We start with the perspective that the goal is not simply to apply best practice but to invent it. Each client is
unique, and there is seldom only one solution. We believe that breakthrough ideas often result from the work
of teams seeking to creatively solve real client challenges. We seek to extend the art and science of
management by generalizing from our experience.
CompanyVision,Mission&Values