Chrysalis Introductory V2

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Chrysalis Introductory V2

  1. 1. Chrysalis Performance – An introduction
  2. 2. Chrysalis Performance <ul><li>Formed 2008 </li></ul><ul><li>Combined 75 years experience in operational performance improvement </li></ul><ul><li>Focused on delivering measurable results </li></ul><ul><li>Core competencies: </li></ul><ul><ul><li>Business mentoring and advice </li></ul></ul><ul><ul><li>Integrating process and people solutions </li></ul></ul><ul><ul><li>Planning and implementing organisational change </li></ul></ul><ul><ul><li>Programme and Project management </li></ul></ul>We grow your business and help improve your bottom line results
  3. 3. Integrating solutions – areas of expertise Thinking beyond success people, process & performance We want to be recognised for delivering measurable business results – that’s the only way we and our clients can be satisfied that we are delivering value For us, this is our trademark Organisa- tional Change Continuous Improvement Sales & Marketing Support Credit management & collections Procurement & Supplies Service Quality Assessment HR, training & Coaching Programme & Project Management Business Process Development Strategic & Operational Coaching Chrysalis
  4. 4. Strategic and Operational Coaching <ul><li>Coaching projects or retained as mentors </li></ul><ul><li>An independent pair of eyes and / or a vocal member of the team </li></ul><ul><li>Experienced in large and small organisations </li></ul><ul><li>Accredited by Non-Executive Director Solutions and the Institute </li></ul><ul><ul><li>for Independent Business </li></ul></ul><ul><li>Networked with 3000+ UK </li></ul><ul><ul><li>independent professionals </li></ul></ul><ul><ul><li>and advisors </li></ul></ul>We work with you to tackle key issues which are holding the business back A flexible, results-oriented approach
  5. 5. Business Process Development <ul><li>Developed with those ‘in the know’ </li></ul><ul><li>Team-based and group facilitation </li></ul><ul><li>Stretching KPI & standards agreed </li></ul><ul><li>Resources required modelled </li></ul><ul><li>Documented for users and technical IT architects </li></ul><ul><li>Use of client’s software </li></ul><ul><li>(e.g. Nimbus, Igrafx, & visio) </li></ul><ul><li>Experienced in industry- </li></ul><ul><li>standard approaches </li></ul><ul><li>(e.g. idef0) </li></ul>Helping to clarify and improve your business processes creating an agile and capable organisation
  6. 6. Organisational Change <ul><li>Creating lean, flat and fit for purpose organisations </li></ul><ul><li>Creating stream-lined ways of working and teams with the skills required </li></ul><ul><li>Assessing ‘change readiness’, building preparedness and resilience </li></ul><ul><li>Supporting managers and </li></ul><ul><ul><li>employees through change </li></ul></ul><ul><li>Gaining involvement and </li></ul><ul><ul><li>buy-in through the </li></ul></ul><ul><ul><li>unique READI toolkit </li></ul></ul>From ingenuity to implement-ation
  7. 7. The READI approach to transformational change A straight-forward approach to considering all change management issues
  8. 8. Continuous Improvement <ul><li>Capability and capacity building through City & Guilds accredited business improvement training </li></ul><ul><li>Develop a culture of involvement and contribution </li></ul><ul><li>Focused on live business issues </li></ul><ul><li>Deliver value, with 100% government funding </li></ul>Strategic Partners with LEAD Limited
  9. 9. Sales and Marketing Support <ul><li>Assess and develop new routes to market </li></ul><ul><li>Sales performance analysis an evaluation of ‘what works’ </li></ul><ul><li>Measure and report customer satisfaction </li></ul><ul><li>Hands-on sales coaching </li></ul>More sales, better business and measurable results
  10. 10. Credit management and collection services <ul><li>Identify and implement effective collection processes </li></ul><ul><li>Improve cashflow through IT intelligence- based cash allocation </li></ul><ul><li>Reduce headcount and improve effective allocation </li></ul><ul><li>Eliminate bank covenant breaches </li></ul><ul><li>Improved regular and ad hoc management reporting </li></ul><ul><li>Recovery of bad debt </li></ul>Insight not Hindsight
  11. 11. HR, Training and Coaching <ul><li>Founding partners in HR-in-Action, a group of seasoned independent practitioners with experts across employee relations, reward, H&S etc </li></ul><ul><li>Recruitment and selection expertise, using low / no cost advertising and rigorous selection techniques including: </li></ul><ul><ul><li>psychometric assessment </li></ul></ul><ul><ul><li>motivation / values compatibility </li></ul></ul><ul><ul><li>assessment </li></ul></ul><ul><li>Facilitation, training, </li></ul><ul><li>coaching and mentoring </li></ul><ul><li>to support performance </li></ul><ul><li>improvement </li></ul>Powerful advice – simple solutions
  12. 12. Programme and Project Management <ul><li>Successful management and Implementation of complex multi-million pound programmes </li></ul><ul><li>PRINCE2 practitioners </li></ul><ul><li>Programme and Project assurance </li></ul><ul><li>Programme Office leadership and coaching </li></ul><ul><li>Track record in turn around projects </li></ul><ul><li>Creating excellence in management reporting through KPIs and balanced scorecards </li></ul><ul><li>Benefit identification and </li></ul><ul><li>realisation, tracking </li></ul><ul><li>and reporting </li></ul><ul><li>throughout the life-cycle </li></ul>From drawing board to benefit realisation
  13. 13. Service Quality Assessment <ul><li>Collecting targeted feedback from customers, employees and other stakeholders </li></ul><ul><li>Stimulates learning, development and informs decisions </li></ul><ul><li>Supports powerful reporting of performance and progress, with a ‘golden thread’ from the detailed activity </li></ul><ul><li>to the strategic outcome </li></ul><ul><li>Balanced scorecard </li></ul><ul><li>development </li></ul><ul><li>and Servqual standards </li></ul>Strategic Partners with Clearview Limited
  14. 14. Integrating solutions – areas of expertise Thinking beyond success people, process & performance delivering measurable business results Organisa- tional Change Continuous Improvement Sales & Marketing Support Credit management & collections Procurement & Supplies Service Quality Assessment HR, training & Coaching Programme & Project Management Business Process Development Strategic & Operational Coaching Chrysalis
  15. 15. Professional Associations <ul><li>Institute of Directors (IOD) members </li></ul><ul><li>Institute of Business Consulting members </li></ul><ul><li>Institute for Independent Business accredited </li></ul><ul><li>Business Link registered </li></ul><ul><li>Midland Business Group Associates </li></ul><ul><li>Non-Executive Director Solutions </li></ul><ul><li>PRINCE2 practitioners </li></ul>“ A man is known by the company he keeps and how well he keeps it”                                                
  16. 16. Our Values <ul><li>We are passionate about our clients business; and of course ours. </li></ul><ul><li>We do what we say we will do. We are all accountable. </li></ul><ul><li>We value simplicity </li></ul><ul><li>We always strive to do the right thing: Being honest, open and straightforward is the way to do business. </li></ul><ul><li>We put quality at the heart of everything – our products, our people, our partnerships and our performance. </li></ul><ul><li>We love success </li></ul>“ Values provide directions. If you don’t stand for something, you fall for everything.”
  17. 17. Clients <ul><li>b2b quote </li></ul><ul><li>Centre for People at Work </li></ul><ul><li>Chamber of Commerce (H&W) </li></ul><ul><li>Ethos </li></ul><ul><li>Forensic Science Service </li></ul><ul><li>HCL Axon </li></ul><ul><li>HotelshopUK </li></ul><ul><li>IndiaLink </li></ul><ul><li>Institute of Sports and Recreation Management </li></ul><ul><li>Midland Communications </li></ul><ul><li>Midland Group Business Advisors </li></ul><ul><li>QLM Ltd </li></ul><ul><li>Rentokil </li></ul><ul><li>United Utilities </li></ul><ul><li>Victoria Carpets </li></ul><ul><li>White Young Green </li></ul>
  18. 18. Chrysalis Performance Limited The Old Vicarage Claines Worcester WR3 7RP 0845 345 7041 [email_address]

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