2. 2
Clarity:
What it is
Why you need it
How to get it
www.clarityfirstbook.com
www.clarityfirstquiz.com

3. Clarity First Summer Webinar Series
3
www.TKMG.com/webinars + YouTube, Vimeo, and Slideshare
1 2
3 4

4. 4
COHERENCE
PRECISION
ELEGANCE

5. 5
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
PURSING ORGANIZATIONAL CLARITY:
THE FIVE P’S
www.clarityfirstbook.com
www.clarityfirstquiz.com

6. 6
…YOU
Organizational clarity begins with…

7. 7
© 2018 Karen Martin | clarityfirstbook.com

8. CLARITY TAXONOMY
Consistently pursues clarity
as both information provider
and information recipient
CLARITY PURSUER
Type 1: Intentional deceit
Type 2: Strategic ambiguity
Type 3: Willful ignorance
CLARITY AVOIDER
Type 1: Unaware
Type 2: Aware; cannot perceive value
CLARITY BLIND
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

9. 9
What is your primary mode of operating?
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

10. 10

11. 11
Clarity First, p. 9

12. 12
Benefits of Operating with Clarity
• Faster to accomplish tasks
• Easier to accomplish tasks well
• Less psychic energy required
• Builds confidence
• Builds trust

13. 13

14. 14

15. Percent Complete & Accurate (%C&A)
1 2 3
80% 95%50%
15
Rework: Correct or Add or Clarify

16. 16

17. 17

18. 18

19. 19

20. Do you communicate with clarity? Do you listen for clarity?

21. 21

22. 22
22

23. 23
23

24. You have a right—and a duty—to ask for clarity.
24

25. 25
Primary Modes of Information Provision
• Written
• Verbally
• Non-verbally

26. 26
© 2018 Karen Martin | clarityfirstbook.com
Clarity First: Communication Pathways (Chapter 7)

27. 27
Clarity First: Communication Pathways (Chapter 7)
© 2018 Karen Martin | clarityfirstbook.com

28. Write Clearer Emails
28
1. Purpose: FYI or request?
• If FYI – why does this matter to the recipients?
• If request – for information, decision, or action?
2. Background (Concise! Relevant information only)
3. Repeat “the ask”
4. Formatting – numbered sections, bold topics, use
color font or highlighting to emphasize important
information

29. 29
Clear Email Tip #1:
State the purpose of the email, then provide details

30. 30
Clear Email Tip #2:
Number your items, include a topic, add space

31. 31
Clear Email Tip #3:
Highlight Actions/Decisions the Recipient Needs to Take

32. 32
www.clarityfirstbook.com
Chapter 6, pp. 168-209© 2018 TKMG, Inc. All rights reserved.
P D S A

33. 33

34. 34

35. Clarifying Questions via Humble Inquiry
35
• Curiosity vs. judgement
• Open-ended
• What? How? (best)
• Who? When? Which? (when needed)
• Why? (be careful)
• One question at a time
• Avoid leading questions
© 2018 Karen Martin | clarityfirstbook.com

36. 36
Mindfulness:
The Key to Operating with Clarity
Paying attention—purposefully
and nonjudgmentally—in the
present moment.

37. 37
THE
CLARITY
PAUSE

38. 38
Introduction to
Mindfulness Meditation:
Clarity First, pp. 276-279

39. 39
Metacognition
met·a·cog·ni·tion:
medəˌkäɡˈniSH(ə)n
noun
Awareness and
understanding of one’s
own thought processes

40. 40
Clarity and YOU

41. 41
Y O U
M A T T E R

42. Your Clarity Action Plan
42
1. One thing you will do more of:
_____________________________________
2. One thing you will start doing:
_____________________________________
3. One thing you will stop doing:
_____________________________________

43. 43
43

44. 44
www.clarityfirstbook.com
www.clarityfirstquiz.com
What could you
accomplish with
greater clarity?