Speaking their language: RELATE workshop presentation 2023
1. Speaking
their language!
Kara Gavin, M.S.
Lead Public Relations Representative,
UMHS Dept. of Communication
Policy & Research Media Relations, IHPI
2. Who am I?
• Member of Michigan Medicine Dept. of Communication
• Trained in biology, science writing & journalism
• Cover health care research, mental health, basic science
• 25+ years’ experience publicizing research (U-M, BNL)
3. • Find & tell stories
• Handle news media inquiries
• Push stories out any way I can
What do I do?
4. Why does U-M* have staff like me?
*and lots of other places too
• So we can reach people who care
• So our faculty members’ expertise can have impact
• To be accountable to taxpayers & policymakers
• Because most people need research translated for them
5. You
• Papers
• Talks & posters
• Tweets & posts
• Commentaries
Comm
Staff
• U-M/Michigan Med.
• School/college
• IHPI
• Center/institute/dept.
Reporters
• Policymakers
• Advocates
• Clinicians & Patients
• Funders/Donors
• Professional societies
• Industry
• General public
The U-M
Communications
Ecosystem
6.
7. Literacy statistics
•Average U.S. adult reading level: 8th grade
• 20% of adults: 5th grade level or below
•40% of older adults
•50% of adults from minority groups
The Partnership for Clear Health Communication
2003 National Assessment of Adult Literacy
8. Science literacy of American adults
•20% can explain how to study something scientifically
•34% can describe how to test a drug
•55% say that astrology is “not at all scientific”
•25% say that genetic modification of crop plants
could be “very” or “extremely dangerous.”
•56% say animal research is acceptable
Science and Engineering Indicators, 2014 report
9. What do they think about science?
Pew Research Center’s US survey 2019 (left) and International
Science Survey 2019–2020 (right)
10. Science news interest
Interest/engagement differs by education level &
political leaning
they talk about science news with others
at least a few times a month
science has had a mostly positive impact
on society
Percentage of U.S. adults who say…
2017
2021 56%
44%
56% of them cited medical advances (2019)
2019
2021 65%
73%
11.
12. How did the
pandemic
change things?
Pew Trusts 2020 (December)
https://www.pewresearch.org/science
/2020/05/21/trust-in-medical-
scientists-has-grown-in-u-s-but-
mainly-among-democrats/
13. Political differences in trust in science
General Social Survey, the latest conducted December 1, 2020-May 3, 2021
15. What do they know?
•71%: mental illness is a medical condition that
affects the brain
•69%: a genetic code in cells helps determine
who we are
•53%: childhood vaccines are safe and
effective
•31%: life evolved through natural selection
AP poll published April 2014;
1,012 adults rated themselves extremely confident or very confident in a
scientific concept
16. Are genetically modified foods safe to eat?
Scientists: 88% Public: 37%
Should childhood vaccines be required?
Scientists: 86% Public: 68%
Is research involving animals OK?
Scientists: 89% Public: 47%
Did humans “evolve”?
Scientists: 98% Public: 65%
The survey of the general public was conducted using a probability-based sample of the adult population by landline and
cellular telephone Aug. 15-25, 2014, with a representative sample of 2,002 adults nationwide.
http://www.pewinternet.org/2015/01/29/public-and-scientists-views-on-science-and-society/
Public views vs. scientists’ views
17. • Policy should be based on evidence
• Formal testimony, informal
conversations, service on advisory
committees, briefs & one-pagers
• Staffers may have little or no
medical/scientific background
• Tendency to seize on controversies
and what’s in the news
Researchers & policymakers
18. 1.8%
98.2%
STEM ~ 5.7M Everyone else ~310M
STEM workforce vs. US population
http://www.nsf.gov/statistics/2016/nsb20161/#/report/chapter-3/u-s-s-e-workforce-
definition-size-and-growth
19. For 200 years…
• Information flowed to the public
from officials via gatekeepers:
• News media
• Entertainment & publishing industry
• Educators & librarians
• Journalists as the ‘fourth estate’ of society
• Academic research & PR since WWII
20. Media reporting of science
•Shares results of research – much of it
taxpayer funded
•Changes health behavior & oversight of
science
•Influences public support of scientific
initiatives and legislation
•BUT – is declining in quantity news
business model changes
21. michiganhealthlab.org
“Brand journalism”
• Our own “news organization”
• Sharing cutting-edge research news &
clinical stories/advice daily
• Aimed at professionals & public
• Jump on timely news topics quickly
• Shared on web, social media and email
• Optimized for search engine visibility
22. Attracting an audience
• 10.3 million pageviews in FY2022
• 471 stories published in 2022
• 65-75% of traffic comes from Google search
• 10% from direct links
• 5% from “organic” social media and 8% from paid social media
boosting
• Additional traffic from podcasts
• 14,000 email subscribers
24. But there can never be
enough people like ME
to tell the public about
what people like YOU do.
25. You can communicate directly!
• Your own tweets, LinkedIn posts, website
• Grant applications
• IRB-reviewed materials
• Journals and major meetings
• Reaching scientists in other disciplines
• Talking to donors, legislators
• Public events:
Nerd Nite, Science Café, Science by the Pint, TED
27. • What are they looking for?
• What do they know about the
topic?
• Why should they care?
• Will they understand your
jargon, acronyms,
abbreviations?
Who’s Your Audience?
35. I need more help!
Resources for communicating with press & public
https://www.slideshare.net/KaraGavin
NIH Checklist for Communicating Science & Health to the Public:
http://michmed.org/EzD1O
Logos, photos, templates, guidelines:
U-M: http://vpcomm.umich.edu/brand/home
Mich Med: https://branding.med.umich.edu/home
36. Your duty as a scientist
•Engage with laypeople of all kinds
•Speak their language
•Listen, don’t just tell
•Don’t just hope someone else will do it!
•See it as part of your career