Here's a quick presentation on how to manage and optimize your Google My Business listing! Feel free to reach out if you run into any questions or need any clarification

1. Managing and Optimizing
Google My Business

2. About Rock City Digital
What is Google My Business
and why is it so Important?
Set-up Checklist
Ongoing Optimization Task
List
Agenda

3. About
Rock City
Digital

4. Owner, Chief Geek
KAIT
Happiness Geek
KELLI
Senior Design Geek
DANIEL
Senior Social Geek
JOSH
Web Design Geek
NIKKI
Senior Design Geek
NAOMI

5. What is Google My Business?

6. Why is it important?

7. Set-up Checklist
ADD OR CLAIM AND VERIFY YOUR LISTING
SELECT BUSINESS CATEGORIES
WEBSITE AND APPOINTMENT URL
LIST AND UPDATE BUSINESS HOURS
ADD PHOTOS
LOGO
3-5 EXTERIOR PHOTOS
3-5 INTERIOR PHOTOS
TEAM
ACTION SHOTS
CUSTOMERS
ADD A BUSINESS DESCRIPTION -- 750 CHARACTERS
CREATE FAQS

8. Categories
PRIMARY VS. SECONDARY
SUB CATEGORIES

9. Website and Appointment URL
WEBSITE URL
CONTACT PAGE

10. MAKE SURE TO KEEP
BUSINESS HOURS UP TO
DATE
Business Hours

11. Add Photos

12. Add a Business Description
750 CHARACTERS
INCORPORATE SERVICES
AND KEYWORDS

13. Create an FAQ
DON'T WAIT FOR PEOPLE
TO ASK YOU QUESTIONS

14. Ongoing Optimization Task List
ASK FOR REVIEWS AND RESPOND TO THEM
ADD MORE PHOTOS
CREATE REGULAR POSTS
RESPOND TO CUSTOMER QUESTIONS
ADD MORE FAQS

15. Ask for Reviews and Respond
REVIEWS ARE VERY
IMPORTANT TO GOOGLE
MY BUSINESS
TRY TO GET CLIENTS TO
INCORPORATE YOUR
SERVICES IN THEIR
REVIEW IF POSSIBLE
RESPOND TO ALL
REVIEWS -- YES, EVEN THE
NEGATIVE ONES

16. Add More Photos

17. Create Regular Posts
COVID UPDATE
OFFER
UPDATE
EVENT
WHAT'S NEW

18. Respond to Customer Questions
RESPONDING TO REVIEWS AND
QUESTIONS IS EXTREMELY
IMPORTANT FOR RANKING
IF CUSTOMERS AREN'T ASKING
QUESTIONS, CREATE YOUR OWN AND
RESPOND

19. Add More FAQs
IF CUSTOMERS AREN'T ASKING
QUESTIONS, CREATE YOUR OWN AND
RESPOND

20. findus
facebook
instagram
youtube
linkedin:
Rock City Digital
email:
kait@rockcitydigital.com
private marketing group:
Your Marketing Geeks