1. 1
Kadambi Vijaisimh (“Vijai”)
USA citizen – Phone: 602-292-4275; simh1@cox.net
Executive Summary
I am an experienced Project Manager seeking a Program Manager/Project Manager/Change Management Manager/Sr.
Analyst/Sr. Consultant position. Based on my ability/knowledge/expertise in effective business analysis and project
management as listed in my resume, I am confident that I would be a great addition to any team of professionals.
My top skills are:
Hard Skills
1. Keeping up with latest technologies and Project Management tools: I tend to keep up with the Web, Social,
Mobile, Analytics and Cloud technology and Project and Portfolio Management tools to facilitate financial and
operational overseeing of projects, process automation, measurement and standardization.
2. Knowledge ofProject Management methodologies: I am a skilled veteran of Agile, Waterfall and the Hybrid mix
of both methodologies which allows me to enhance team contribution, scope, flexibility, continuous improvement
and maximization of customer value into the picture.
3. Knowledge ofprogram management and effective communication skills: I am skilled at improving the delivery
of program management basics like scoping, planning and resourcing, organizations and atimplementing the requisite
changes that will attain their strategic outcomes. I am an effective listener which makes me more effective in my
communication skills to facilitate team building, financial and operational overseeing of projects, processautomation,
measurement and standardization.
Soft Skills
1. Leading from the front: I have strong leadership skills which allows me to manage highly complex projects and to
motivate and inspire team members to achieve common goals. I can lead without authority in a matrixed organization
by building interpersonal relationship and fostering team building.
2. Problem solver:I am an effective Problem solver by anticipating customers’ needs and continuously reviewing the
project details for any potential roadblocks in a project, coming up with solutions or finding workarounds. I also
possess the ability to remain calm in a stressfulenvironment by using dry and non-confrontational dry humor and find
the optimal project roadmap.
3. Manage expectations:I manage the expectations of all the stakeholders while working with the project team, to
deliver the project get done on time and under budget which is aligned to the business cases.
4. Quick learner: I tend to pick up information on various aspects of the project like information availability, risk
management, resource management, quality management and budgeting which influences the outcome of the project.
5. Cultural awareness.Ihave developed a strong cultural awarenesswhichallows me to addressthe globally diversified
environment of the project in nature. This allows me to minimize miscommunication and conflicts and allows me to
mitigate both challenges.
6. Astute decision maker: I am able to take decisions which provide continuous justification towards the business case
and ensure the project does not veer off track. If needed I also make decisions on an urgent basis without
compromising the intended outcome of the project.
The combination of the above mentioned hard skills and soft skills allows me to stay relevant to the evolving project
management structure not only in 2016, but even in the future as well.
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Education
NYU, NY
MS, Operations Research (Major Information Technology)
University of California Los Angeles – Los Angeles, CA
Graduate Studies in Management Science
Osmania University - Hyderabad, India
Bachelor of Science, Civil Engineering
Professional Development
Completed formal PMP Project Management Certification training – Estimated Exam date: December 2016
Selected Achievements
Entered project environment midstream and co-Managed Business Continuity Program (BCM) for the Mortgage
Lending environments at Wells Fargo and American Express by identifying appropriate Business Impact and
Threat Risk Assessment plans. Contributed to enhancing existing Disaster Recovery Plans to ensure all relevant
items are fully addressed.
Acted as a hands-on environment Project Manager for project initiation, data gathering/acquisition, functional
requirements, detailed business and technical specifications, release management, and testing and deployment
phases. This methodology wasadopted for thein all my projects from midstream starting points and start to finish.
At CVS, as a Sr. Project Manager, I led teams of business and data analysts, application testers, and software
developers to collect and analyze the data to gather business intelligence. I incorporated the SDLC life cycle
(Scope Definition, Requirements Definition, Design, Application development, Testing, Change Management,
and Production Deployment phases) akin to Rally-Agile methodologies for multiple projects in the areas of the
Claims, Enrollment, HealthCare / Insurance Management and IT Asset Management aspects, ERP, non ERP
projects in a web based environment. The scope of the analysis included the pharmacy customer’s consumption
patterns for certain prescription versus non-prescription drugs. The purpose of the analysis was to determine
optimal drug choices for the customers that gave them the best value for their money. I factored customer age,
sex, risk factors, allergies, generic vs. brand preferences, health insurance cove rages etc., into the analysis.
Utilized Excel SS incorporating table creation and manipulation, VLookups, Formulas, and Pivot Tables.
Gathering insights on drug choices was part of an overall prescription benefit program. The mobility aspect was
incorporated in the project encompassing iOS, Android and Mobile Web applications.
At T & D Electronics I led teams of business and data analysts, application testers, software developers to collect
and analyze the data to gather business intelligence. I incorporated the SDLC life cycle (Scope Definition,
Requirements Definition, Design, Application development, Testing, and Production Deployment phases) for all
the ERP,non ERPprojects in a webbased environment. The scope of the analysis included the Electronic industry
and Hotel customer’s consumption patterns for certain electronic goods. The purpose of the analysis was to
determine optimal purchase choices for the customers that gave them the best value for their money. I factored
customer age, sex, risk factors, educational background, technical knowhow, etc., into the analysis. Gathering
insights on purchasing of electronic goods choices was part of an overall electronics marketing program.
At Best Western Hotels I led teams of business and data analysts, application testers, software developers to
collect and analyze the data to gatherbusiness intelligence. I incorporated the SDLC life cycle (Scope Definition,
Requirements Definition, Design, Application development, Testing, Change Management, and Production
Deployment phases) for all the ERP, non ERP projects in a web based and non-web based environment. The
scope of the analysis included the Hotel industry and Hotel customer’s consumption patterns for certain hotel
products. The purpose of the analysis was to determine optimal hotel booking choices for the customers that gave
them the best value for their money. I factored customer age, sex, risk factors,educational background, vacation
preferences,etc.,into the analysis. Gathering insights on hotel choices waspartof an overall electronics marketing
program.
Completed a Proof of Concept of Change Management system which was accepted as a model for conversion to
a production system.
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Implemented effective application development, business analysis to transaction based Prescription Management
Benefit programs resulting in 8% reduction of overall direct operating costs and 15% improvement in transaction
processing by recommending optimal business processes.
Implemented business process changes to PersonalComputer assembly processes resulting in 10% reduction in
build time.
Implemented several changes to market planning processes resulting in 5% increase in route planning
performance involving transcontinental airline flight operations.
Architected in the establishment of Project Management Offices (PMO) organizations capable of driving more
projects through to completion and driving down project cycle times.
Led establishment of governance,Risk Management and business reengineering programs for strategic alignment
and value delivery and management improvement in the areas of risk, resource,and optimal performance related
to primary application software, middleware, databases, general server, Active Directory, and network
infrastructure.
Ensured optimal selection of hardware, storage, databases, and disaster recovery and backup procedures.
Consulted on, or managed projects for multiple companies. Principal business or technology consultant assisting
companies in the implementation of solutions by imagining the possibilities, driving to the right answers, and
turning ideas into reality in the industry sectors of logistics, manufacturing, healthcare, energy, forest products,
metals, and governments in the USA and overseas.
Overseen more than 100 professionals, human resource management, and profit & loss for budgets ranging from
$1 million to several million dollars.
Professional Experience
Wells Fargo – Des Moines, Iowa 5/2015 – 10/2015
(Wore multiple hats of Business Analyst / Project Leader/ Change Management Manager / Project
Manager)
Entered project environment midstream and co-Managed Business Continuity Program (BCM) for the
Mortgage Lending environments by identifying appropriate Business Impact and Threat Risk Assessment
plans. Incorporated standard Rally/Agile reports to trend reports and Rally/Agile metrics to track software
teams' progress. Reports and metrics were shared with all stakeholders using email and common electronic
formats. Contributed to enhancing existing Disaster Recovery Plans to ensure all relevant items are fully
addressed.
Actedasa hands-on environment Project Managerfor project initiation, data gathering/acquisition, functional
requirements, detailed business and technical specifications, release management,and testing and deployment
phases. This methodology was adopted for all my projects from midstream starting points to finish.
Oversaw deployment of ERP systems from start to finish including incorporating Property Casualty Modules
akin to Guidewire, ALM tools like Agile/Clarity/Dev Suite and release management.
Incorporated Infrastructure aspects like EMC San Storage and Application Development Environment
management (System Integrated Testing, UAT, Pre-Fix and Prod) by delivering efficient storing, protecting,
and managing relevant information.
Managed Development efforts in a .NET environment
Ensured Delivery management of Enterprise Applications incorporating multiple systems akin to the
following:
o Common Point of Access (COMPASS)
o Enterprise Document Imaging System (DIS)
o Enterprise Data Warehouse (EDW)
Oversee project related items for scope definition, functional and technical specifications, application
development server configuration, performance, change management database, and scan probes.
Conduct extensive interaction with Change Management Board and Middle/Senior Management.
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Global Information Management Services – Chandler, Arizona 1/2012 – 4/ 2015
(Wore multiple hats ofBusinessAnalyst / Project Leader// Change Management Manager/Project Manager)
Reviewed information and consulted on the following topics
Applications Rationalization; Business Alignment
Cloud Strategy and Deployment
People and Technical Change Management
Business Specifications/Requirements
Data Center Strategy and Optimization
Incorporated standard Rally/Agile reports to trend reports and Rally/Agile metrics to track software teams'
progress. Reports and metrics were shared with all stakeholders using email and common electronic formats.
Demand Management Infrastructure; Rationalization;
IT Governance; IT Integration
E-Commerce: Coordinated and project managed E-Commerce web app with web developers utilizing ACH
clearing houses
IT Optimization; IT Organization Design
Managed Development efforts in a .NET environment
IT Outsourcing; IT Strategy
Client – Short-term contract
American Express – Phoenix,AZ 11/2012 – 1/2013
(Wore multiple hats of Business Analyst / Project Leader// Change Management Manager /Project
Manager)
Entered project environment midstream and co-Managed Business Continuity Program (BCM) for the Credit
Card environments by identifying appropriate Business Impact and Threat Risk Assessment plans.
Contributed to enhancing existing Disaster Recovery Plans to ensure all relevant items are fully addressed.
Actedasa hands-on environment Project Managerfor project initiation, data gathering/acquisition, functional
requirements, detailed business and technical specifications, release management,and testing and deployment
phases. This methodology was adopted for thein all my projects from midstream starting points to finish
including incorporating ALM tools like Agile/Clarity/Dev Suite and release management..
Managed change and risk management projects incorporating Waterfall methodology and Clarity Project
Management tool (5 on-site / 15 off site professionals / $2 million both in a matrix management and direct
supervision role) from requirements phase through deploy phase with a high degree of complexity, heavily
integrated schedule, scopes, and budgets.
Incorporated the Service Now Discovery tool with a back-end enterprise database incorporating change
management data and enabling disaster recovery.
Managed Development efforts in a .NET environment
Incorporated standard Rally/Agile reports to trend reports and Rally/Agile metrics to track software teams'
progress. Reports and metrics were shared with all stakeholders using email and common electronic formats.
E-Commerce: Co-managed E-Commerce web app with web developers utilizing ACH clearing houses
Managed the application development, application testing, implementation and post implementation support,
which included the development of the business case, incorporating ITIL concepts, conference room pilot
(CRP), business design, test script development, and re-engineering, user training, and maintenance.
Implemented SCRUM work sessions and AGILE methodology to obtain optimal throughput from project
team.
Oversaw server configuration, performance, change management database, and scan probes.
Conducted extensive interaction with Change Management Board and Middle/Senior Management.
Significant Achievement: Successfully completed a Proof of Concept of Change Management system which
was accepted as a model for conversion to a production system
CVS Pharmaceuticals – Scottsdale, Arizona 4/2008 – 12/2011
(Wore multiple hats of BusinessAnalyst / Project Leader// Change Management Manager / Project Manager)
Developed cyber security processes and procedures using CIP standards for Pharmacy IT installation. Standards
5. 5
included Analysis and Assessment (identify critical assets), Remediation (address known weaknesses and
vulnerabilities), Indications and Warnings (ability to detect and warn of infrastructure events), Mitigation
(minimize the operational impact on the Infrastructures), Incident Response (eliminate the cause of the
infrastructure event.) and Reconstitution (restore infrastructure capabilities).
Incorporated standardAgile reports to trend reports and Agile metrics to track software teams' progress. Reports
and metrics were shared with all stakeholders using email and common electronic formats.
In the clinical management of the retail dispensary, ensured that appropriate Information Technology and
Pharmacy business policies and procedures (people and technical change management, data validation, data
acquisition, data storage etc.) were incorporated to include quality control, SPOC administration, safety checking
systems for before,during and after the dispensing of prescribed medication. Ongoing evaluation of policies
and procedures, with review and amendment were undertaken and basic requirements such as the expiration of
the validity period of a prescription was clearly addressed therein.
End to end project management on the business side of the project. Performed as a hands-on project manager for
project initiation, application testing, data gathering, functional requirements, detailed technical specifications,
and application development, including incorporating ALM tools like Agile/Clarity/Dev Suite and release
management and testing and deployment phases.Adopted the above mentioned methodology in all my projects
from start to finish.
E-Commerce: Project managed E-Commerce web app with web developers utilizing ACH clearing houses
Managed large web based ERP projects incorporating the SDLC life cycle (Scope Definition, Requirements
Definition, Design, Application development, Testing, and Production Deployment phases) for multiple projects
in the areas of the Claims, Enrollment, Care Management and IT Asset Management aspects, ERP, non ERP
projects in a web basedenvironment. incorporating LeanAgile / Scrum methodology Clarity Project Management
and Microsoft Project, and ITIL concepts from (5 to 25 on-site / off site professionals / $100,000 to $3.5 million
both in a matrix management and direct supervision role) from requirements phase through deploy phase with a
high degree of complexity, heavily integrated schedule, scopes, and budgets.
Implemented SCRUM work sessions and AGILE methodology to obtain optimal throughput from project team.
Oversaw front-end web based ERP systems, Risk Management, Supply Chain, Data Warehouses, CRM,
Pharmaceutical e Commerce, Electronic Medical Records with back-end Oracle and Legacy DB2 databases
incorporating data warehousesandenabling disaster recovery.Managedimplementation and post implementation
support, which included the development of the business case,conference room pilot (CRP),business design and
re-engineering, test script development, user training, and maintenance. Business analysis relating to pharmacy,
retail operations - prescription benefit programs and retail operations such as payment processing with particular
focus on the delivery of solutions within healthcare using: Standard Methodologies(Microsoft project and Clarity
tools), Work Breakdown Structures, Earned Value Methodologies, Resource Loaded networks, Root Cause
Analysis, Resource Management & Evaluation, Project Planning, Supply Chain, Project Administration, Budget
Management and Project Review & Analysis best practices.
Oversaw the planning, tracking, analysis and reporting of projects of varying contract type, size, and complexity
using MS Project 2007, Primavera and Excel spreadsheets as the primary tools.
Worked closely with corporate management and strategic planning to maintain up-do-date knowledge of strategic
business needs and direction, business continuity plans and SLA performance metrics.
Prior Relevant Positions
U.S. Federal Government (Resolution Trust Corporation addressing Banking Savings & LoanAssociations) &
Maricopa County Government (1990-1994)
(Wore multiple hats ofBusinessAnalyst / Project Leader// Change Management Manager /Project Manager)
Managed conversion of multiple disparate banking savings and loan systems from IBM flat file environment to
IBM/DB2/COBOL environment.
Managed projects (5 to 25 on-site / off site professionals / $100,000 to $5 million) from Requirements phase through
Deploy phase for client specified projects.
Utilized a home grown Kanban system to identify areas of strengthening the Inventory process to eliminate sending
of Savings and Loan data to the subsequent processes,ensuring that just-in time and lean concepts are incorporated
and stabilize and rationalize the Savings and Loan assets recovery processes.
6. 6
Incorporated Real Estate build Outs Projects, Data Center buildup, Managed Services and compliance and security
projects such as PCI Compliance
Managed initiation and development of County Inventory Record systems from requirements definition through
deployment stages.
Best Western Hotels
Applications Support Manager (Wore multiple hats ofBusinessAnalyst / Project Leader// Change Management
Manager /Project Manager)
Managed ERP projects incorporating effective application development, Lean Agile methodology and Microsoft
project tools (5 to 15 on-site / off site professionals / $100,000 to $2 million both in a matrix management and direct
supervision role) from Requirements phase through extensive testing, Deploy phase for client specified projects.
Initiated outsourcing contracts and conducted Outsourcing Vendor management by building a strong and pro-active
relationship with our suppliers and service providers that resulted in a win-win partnership.
Coordinated with Infrastructure SME’s on selection of hardware, storage, databases,disaster recovery and backup
procedures.
Identified areas of strengthening the Reservation process of sending incorrect and duplicate reservations to
subsequent processes.
Pan American/HughesAir west/America West /AmericanAirlines (12 + years))
Applications Support Manager (Wore multiple hats ofBusinessAnalyst / Project Leader// Change Management
Manager /Project Manager)
Developed Requirements and designed Marketing systems to generate optimal routing structure for flight operations.
Created project documents throughout the project life cycle.
Significant Achievement: Implemented changes to market planning processes resulting in 5% increase in route
planning performance involving transcontinental airline flight operations.