1. KATHY A. PRIEST, PMP
Virginia Beach, Virginia 23462
Mobile: (757) 343-6772 kapriest2014@yahoo.com
SENIOR PROJECT MANAGER
Accomplished and credentialed project manager with fifteen plus years of progressively higher leadership and project
management experience seeking a position that fully utilizes my healthcare and project management experience and offers an
opportunity for growth and development within the company. Customer centric and team oriented self-starter driven to
successful alignment of outcomes to strategic initiatives and forging solid business relationships. Exceptional interpersonal,
communication and documentation skills.
 PMI Methodologies / Change Management
 Expectation and Risk Management
 Quality Control / Process Improvement
 Document Development and Documentation
 Cross-functional Team Leadership / Conflict Resolution
 Project Governance / Vision, Strategy, Execution
 Client Engagement & Relationships
 Critical Thinking / Analysis / Solution Driven
SELECTED ACCOMPLISHMENTS - SR. PROJECT MANAGER, CAREFUSION, GCS
 Medical Systems Conversion, Expansion and Implementation Program: for leading Healthcare System in South-
eastern Virginia. Liaised with Account Executive and collaborated with corporate and facility Directors in a matrix
organization from vision to closure. Conducted initial assessments and provided detailed configurations for contract
consisting of 223 units. Achieved just-in-time delivery and accurate forecasting of $4.4 million in project revenue. Lead a
virtual cross-functional team of 12 internal and customer clinicians, analysts and engineers through detailed planning and
scheduling of overlapping phases, ongoing risk management, productive and timely communications and weekly status
reports to team and sponsors. Delivered successful program completion within scope, time and budget. Earned customer
satisfaction as evidenced by the customer’s survey response to “overall satisfaction with the implementation” rating of “10
out of 10.”
 New Software / Add-on Product for Medication System Project: high visibility project for large Healthcare System in
Central, Western and Northern Virginia. Lead virtual cross-functional team of ten internal and customer engineers,
clinicians and analysts in testing, deployment and training on newly released software. Liaised with R&D on product
enhancement development that was then tested and deployed on my project. Instrumental in the development of customer
facing training plans and materials in addition to system design, policy and procedure and project schedule templates for
inclusion in corporate project management documents, tools and templates.
PROFESSIONAL WORK EXPERIENCE
TEKSYSTEMS / ANTHEM INC, Virginia Beach, VA
Project Manager, July 2015 – July 2016
Lead cross-functional teams and work groups for State health benefit program implementations as a contractor in the
Implementation Management Office of Anthem’s Government Business Division. During that time I expanded my experience
into the insurance industry and applied my project management knowledge and skills to achieve successful delivery of critical
components on three implementation projects. On two of my three projects I fulfilled the lead role in creation and management
of the MS Project Master Schedule. In that role I coordinated access, facilitated training and provided mentoring and basic user
support to the project team. I promoted the benefits of centralized information to foster ownership and improve compliance and
was successful in improving the user experience by requesting changes to standardize the view between applications. To support
continuous improvement, I submitted processes that went well to leadership as a suggested best practice and shared ideas for
areas that would benefit from cross-functional standardization.
 Expertise in applying project management practices and tools in the healthcare environment.
 Ability to quickly open channels of communication and establish a productive rapport with individuals of all backgrounds.
 Build relationships and liaise with sponsors to define goals, scope, timelines, milestones and deliverables.
 Responsible to lead and guide delivery efforts of virtual cross-functional teams in a matrix environment.
 Collaborate to identify and establish processes and plans across programs and functional areas.
 Facilitate identification of risks, issues and impacts across functional areas.
 Accountable for the development and management of project related documentation and tracking to include project plans,
status reports, action items, issues, risks and associated mitigation and contingency plans.
 Lead meetings and effectively manage formal and informal communications and reporting.

2. KATHY PRIEST Mobile: (757) 343-6772 - kapriest2014@yahoo.com Page 2 of 3
PROFESSIONAL DEVELOPMENT / VOLUNTEER WORK: PROJECT MANAGEMENT INSTITUTE - HAMPTON
ROADS CHAPTER and VBSPCA / SELF EMPLOYED, Jan. 2014 – July 2015
Professional development to include Project Management Professional Certification and education on project management
applications while volunteering for the Project Management Institute – Hampton Roads Chapter (PMI-HR) and managing
personal real estate projects. Assisted with a barcode technology implementation project for PMI-HR to improve efficiency of
the check-in and PDU reporting processes for chapter events. Responsible for initial research and feasibility assessments. Real
estate projects include the preparation and sale of a vacation home out of state and the purchase and renovations of a rental
property locally. Volunteer with Virginia Beach SPCA to support their mission and promote animal welfare and adoption in
addition to supporting other charities and events.
CAREFUSION, GCS, Virginia Beach, VA
Senior Project Manager, 2009 – 2014
Provided leadership and management of resources and cross-functional teams for medical system implementation and conversion
projects in the hospital environment in Virginia, Washington DC and Northern North Carolina. Accountable for complete life
cycle of multiple concurrent projects at all times. Scale of projects included small to large complex multimillion dollar (greater
than $4 million annually), multiple product, multi-phased and multi-facility programs; included established products, new
products, and companion products of business partners. Responsible for managing client expectations and relationships while
providing status updates to sponsors, internal and client C-level management.
 Liaison between company and client to consult and conduct assessments that establish viable contracts and projects.
 Collaborate with sponsors to confirm vision, identify requirements and define scope, schedules and deliverables.
 Determine resource needs, define milestones and develop detailed project schedule.
 Lead, motivate, organize and guide delivery efforts of cross-functional teams in a matrixed environment.
 Asset management, just in time procurements and accurate forecasting.
 Facilitate identification of risks and issues and development of mitigation strategies and contingency plans.
 Responsible for the development and management of project related documentation and tracking to include design,
decisions, project plans, status reports, action items, issues, risks and associated mitigation and contingency plans.
 Lead meetings and manage formal and informal communications and reporting.
 Build relationships. Assess current and future customer needs and priorities through frequent and direct communication.
 Submit project deliverables ensuring adherence to quality standards. Conduct formal project closure and documentation of
lessons learned.
 Contributor to the business process development team for project framework and standardization initiatives.
 Train team on new products and business tools, mentor team and peers on all aspects of project management processes.
CARDINAL HEALTH, INC., Virginia Beach, VA
Implementation Process Manager, 2007 - 2009
Performed initiating processes to establish viable contracts and projects on all implementation and conversion opportunities for
medication technology systems in Virginia and northern North Carolina. Responsible for project assignment, oversight and
guidance for team of six Analysts / indirect reports. Scale of projects included small to large multimillion dollar (target greater
than $4 million annually), multiple product, multi-phased and multi-facility programs. Responsible for managing client
expectations and relationships while providing status updates to sponsors, internal and client C-level management.
 Liaison between company and client to consult and conduct assessments that establish viable contracts and projects.
 Collaborate with sponsors to confirm vision, identify requirements and define scope, timelines and deliverables.
 Determine resource needs and create a high level project plan and timeline.
 Assign and transition project to lead Analyst. Manage team schedule and resource allocation.
 Asset management and accurate forecasting.
 Contributor on company-wide process change initiative to standardize all practices and projects.
 Team development on new business tools and reinforce team adherence to developing processes and best practices from
contract initiation to post implementation customer service.
System Specialist / Application Specialist III, 1998 - 2007
Lead and mentored the Virginia/Washington DC/Baltimore team and peers. Managed heavy account load, including multiple
high profile customers, while also planning, managing, participating and directing teams of analysts in the execution of large
projects on time and within scope and budget. Accountable for complete life cycle of multiple concurrent projects at all times.
Scale of projects included small to large complex multimillion dollar (greater than $2 million annually), multi-facility
implementations with multiple products and overlapping phases. Responsible for managing client expectations and relationships
while providing status updates to sponsors, internal and client C-level management. Two time recipient of “Chairman’s Award”
for consistently demonstrating company’s EPIC Core Values (1999 and 2006). Represented Field Operations on Kaizen event
team to revamp a problematic process that was both legally sensitive and costly.

3. KATHY PRIEST Mobile: (757) 343-6772 - kapriest2014@yahoo.com Page 3 of 3
 Liaison between company and client to consult and conduct assessments that establish viable contracts and projects.
 Build relationships and collaborate with sponsors to confirm vision, identify requirements, assess risks and define scope.
 Determine resources needs, timelines and develop detailed project schedule.
 Lead, motivate, organize and guide delivery efforts of cross-functional teams in a matrixed environment.
 Asset management, just in time procurements and accurate forecasting.
 Responsible for the development and management of project related documentation and tracking to include design
decisions, project plans, status reports, action items, issues, risks and associated mitigation and contingency plans.
 Lead meetings and manage formal and informal communications and reporting.
 Execute on system design consulting, configuration and interface testing, training, installing and supporting customers and
peers on software and hardware across a wide range of products.
 Submit project deliverables ensuring adherence to quality standards. Conduct formal project closure and documentation of
lessons learned.
 Provide advanced problem solving and troubleshooting support. Coordinate with engineering or technical support for issue
root-cause analysis and resolution as needed.
 Served as Mid-Atlantic representative on Implementation Standardization Project team.
OWEN HEALTHCARE / SENTARA CONSOLIDATED PHARMACY, Norfolk, VA
PC/LAN Specialist I, 1996 - 1998
Centralized pharmacy distribution services for Sentara Health System. Lead the initiative and completed the research and audit
of databases and invoices to support synchronization of the medication master file and charge master databases to standardize
products system wide and improve the accuracy of billing. Lead the initiative, provided guidance and completed the testing and
troubleshooting for applications and interfaces that were established to move from manual ordering and billing to online ordering
and automated billing to further improve accuracy and efficiency of billing. Supervised three billing secretaries in the timely
completion of data entry and submission of monthly customer invoices. Responsible for the file setup, coordination, training and
maintenance of the medication charge masters and onsite support for the application and interface. Responsible for the
maintenance and support of hardware and software on the multiple systems in use in the facility and for user access and security.
SENTARA ENTERPRISES PHARMACY, Virginia Beach, VA
Office Coordinator, 1991 - 1996 (Part-time)
Job sharing position for manufacturing, wholesale, homecare division of large healthcare system in Virginia. Assisted with the
software selection, setup, training, implementation and ongoing onsite support of the Macola Manufacturing/Accounting
software. Gave presentation to the directors of Sentara Enterprises on the CQI process that led to the selection and purchase of
the software package. Responsible for transaction management and financial reporting to finance department across four cost
centers. Also responsible for review of accounting transaction journal entries and corrections, accounts payable, accounts
receivable, billing, payroll, cash deposits, petty cash, acquisition of supplies, purchase orders, authorizations for payment and
other general office duties.
SENTARA LEIGH HOSPITAL, Norfolk, VA
Certified Pharmacy Technician, 1985 - 1996 (Part-time)
Knowledgeable and experienced in medication preparation and distribution practices. Initiated and conducted studies to improve
accuracy of billing. Technician member of Pharmacy Clinical Council. In that capacity, wrote and had approved policy for
maintaining dispensing records and logs for IV room preps. Initiated team development meetings to help resolve conflicts,
training issues and other challenges among IV room staff. Selected to participate on Pharmacy Reorganization committee.
Conducted and reported on studies for use in that reorganization.
CERTIFICATIONS and EDUCATION
Project Management Professional (PMP), Project Management Institute, PMI, since 2014
National Pharmacy Technician Certification (CPhT), Pharmacy Technician Certification Board, 1994 - 2008
Education
Tidewater Community College, Virginia Beach, VA, Accounting (GPA 4.0) and overall with General Studies (GPA 3.5)
IVY TECH, Indianapolis, IN, Computer Programming and General Studies
Greencastle Senior High School, Greencastle, IN, Diploma, General studies with an emphasis on math and business.