2. ACKNOWLEDGEMENT
I am very grateful for the strong support and the
guidance provided to me by MS Aditi Dey our
hospitality trainer who help me for good knowledge
about hospitality Industry and also helped me to do this
project successfully.
4. Our guest Miss. Afsheen had a
complain who stays in room
no.401 has problem that the
food which she ordered was
cold
So, I immediately called room
service and I told them about
the complain and asked them
to kindly look into it
The told the guest that this issue
will be not repeat again sorry
for the inconvenience
