This document provides a summary of Anandh Radhakrishnan's experience working on various IT projects over 16 years. It includes details of 5 projects he led or contributed to in roles such as Linux Technical Consultant, Project Lead, and Linux SME. The projects involved tasks like OS installation/administration, storage configuration, automation/maintenance of Oracle and Red Hat Linux environments. Technologies used included Red Hat, CentOS, Ubuntu, Cisco UCS, NetApp, EMC, IBM, Oracle and various scripting languages.
• Overall 19 years of IT experience, with 17 years as Oracle Core/Apps DBA
• Have International work experience at Singapore for 3 years at client location
• Have good exposure on implementing Industry best practice through ITIL, Lean and PRINCE2
• Have experience in managing large Global teams on Oracle Managed service as DBA Delivery Lead/Manager for more than 10 years from multiple locations, onsite/offshore model
• Have good exposure to work on client facing role, with customer satisfaction (CSAT), change control board, vendor management and handling multiple stake holders
• Have working knowledge under diversified Oracle Apps environments and versions
• Have good exposure in Project planning, scheduling and delivery
• Collaborate with Project Managers and Technical Directors to work on capacity planning etc
• Develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
• Able to take challenges and meeting SLA during Crisis period, building team and implementing process for smooth delivery
• Worked with major clients like GE, CISCO, SONY etc. at client facing role
• Worked with Pre-sales team for preparing proposals, analyzing clients process and deciding the right solution
• Overall 19 years of IT experience, with 17 years as Oracle Core/Apps DBA
• Have International work experience at Singapore for 3 years at client location
• Have good exposure on implementing Industry best practice through ITIL, Lean and PRINCE2
• Have experience in managing large Global teams on Oracle Managed service as DBA Delivery Lead/Manager for more than 10 years from multiple locations, onsite/offshore model
• Have good exposure to work on client facing role, with customer satisfaction (CSAT), change control board, vendor management and handling multiple stake holders
• Have working knowledge under diversified Oracle Apps environments and versions
• Have good exposure in Project planning, scheduling and delivery
• Collaborate with Project Managers and Technical Directors to work on capacity planning etc
• Develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
• Able to take challenges and meeting SLA during Crisis period, building team and implementing process for smooth delivery
• Worked with major clients like GE, CISCO, SONY etc. at client facing role
• Worked with Pre-sales team for preparing proposals, analyzing clients process and deciding the right solution
A Certified System Architect (CSA) and Certified Senior System Architect (CSSA) with 4.4 years’ of total experience and over 3 years’ of experience into PEGA PRPC application development.
Possess comprehensive and conceptual knowledge of all the stages of SDLC processes, PEGA PRPC & Guardrails, TIBCO BPM & Best Practices, JAVA, Agile, RDBMS, SQL and PL/SQL Concepts
Skilled in acquiring approval, preparing & finalizing specifications, performing code review, testing functionality and documentation of the project
Proficient in providing implementation, post-implementation, application maintenance and enhancement support to the client with regard to the software application system
Excellent verbal, active listening and written communications skills along with proven facilitation
1. Anandh Radhakrishnan
Email: anandhr2002@gmail.com Mobile: +91 9003048887
Experience Summary
I am an associate with Tata Consultancy Services limited for the past 12 years with a total of 16 years of work
experience in IT.
• My main area of experience has been internal and Onsite project delivery of various sizes.
• Have worked primarily in the domain of Linux OS Administration and Support as Linux Technical
Consultant and SME.
• Played Project Lead in the Server Consolidation and Migration
• Have executed more than 5 projects successfully for Lexmark client, Lexington, USA from Onsite.
• Excellence in the domain of Linux OS installation, Administration, Automation, Oracle RAC ( 10g & 11g)
configuration, Maintenance and Troubleshooting on Red Hat Linux AS 4.6, 5.2 versions and open
source as like Open stack , Puppet configuration.
• Experience in Analysis, Design, Development, problem solving and teamwork has created a proven
track record in working with business clients and other project team members to provide solutions,
which meet or exceed their business needs.
• Ensure high availability of all server infrastructures.
• Have work experience to configure EMC, NetApp & IBM XIV storage in Linux OS.
• Worked in various Linux projects and have been involved in all phases of the project development from
requirement gathering, design, coding to testing and implementation.
• Directly involved in client interaction and independently handled post-implementation change requests
and support work in a simultaneous maintenance assignment.
Technology
Operating System
RHEL 4.x / 5 / 6.x / 7.x, SUSE Linux , Cent OS ,
Ubuntu
Hardware
Cisco UCS 5108 Server Chassis ( Cisco UCS
B200 M2/M3,B230-M2,UCSB-B420-M3) ,
Dell PE 2950,R910,R900,R710,
PowerEdge M1000e ( M600,M610 Blades)
Programming Languages
Unix Shell Scripting
Database Oracle 10g/11g RAC
Technology and Tools
Vmware , Vblock , Cisco UCS , BMC Remedy ,
Puppet , Chef , CA eHealth , ServiceNow
Storage NetApp , EMC VNX and VMAX , IBM XIV
Qualifications
Degree and Date Institute Major and Specialization
DIPLOMA IN COMPUTER
TECHNOLOGY , 1999
MURUGAPPA POLYTECHNIC ,
Chennai
Computer Science & Operating
system
2. Professional Memberships / Certifications
(In chronological order starting from the most recent)
Professional Society / Certification Member Since / Date Certified
RED HAT CERTIFIED ENGINEER
( Red Hat Enterprise Linux 7 )
1st
, JULY 2015
Career Profile
Since 2004 Tata Consultancy Services
Title Infrastructure Support and Services - Midrange Services
Period since September 2015
Client Name New York Life Insurance, NA
Position Linux SME / Consultant
Responsibilities
• Knowledge Transition
• Shadow and Reverse Support
• Requirements study
• Handling Escalation
• Team Meeting
• Operation Call
• Project planning and Implementation
• System Analysis, Configuration and Support
• Internal Project Management
Project New York Life Insurance Company, a Fortune 100 company founded in 1845, is
the largest mutual life insurance company in the United States (source: Fortune magazine, May 5, 2011) and is
one of the largest life insurers in the world. New York Life Insurance (NYL) IT Infrastructure in Data Center
comprises of Midrange Servers, Networking, Storage and Backup. TCS will be providing services to 4509
Midrange Servers, 9.5 PB of Storage and Backup across 3 Major Data Centers in North America. TCS will be
responsible for the production support, maintenance, administration & enhancements
Carried out the following activities:
• Meeting with NYL Clients to understand the Application and IT Infrastructure.
• Requirement Study
• Preparation of Project Plan
• Coordination with IT Architects to understand the Global Application Architecture and design.
• Identify the Applications and usage involved in the project.
• Meeting with different stakeholders.
• Analyze the existing application and database hardware configuration.
3. • Identify the Project resources.
• Create necessary Change records and get them approved wherever applicable
• Report the Project status to TCS & Customer senior management- Identify risks and problems and
recommend appropriate corrective action for review and approval.
• Ensure highest level of customer satisfaction.
• Identify potential cost saving opportunities through technology enhancements & operational excellence
initiatives.
• Liaise with NYL’s other IT vendors and OEM vendors.
• Provide periodical status reports in dashboard.
• Leverage lessons learnt and best practices captured across multiple TCS projects
• Technical and Functional Documentation
• Primary and Secondary Support
• Knowledge Transition to sustaining team
Hardware Vblock , CISCO UCS , Dell Power Edge 2950, Dell Power Edge R900,PE R610,PE
R710 , Dell blade M610,SUNFIRE 15K, SUNFIRE 6800, SUNFIRE 4800, IBM p595, IBM p670, IBM p510, IBM
p520
Operating System Red Hat Linux 5.x/6.x/7.x, SUS, Solaris and AIX
Languages Unix Shell and Perl scripting
Special Software Oracle RAC, Veritas Volume Manager, HACMP
Project Location Chennai, Tamil Nadu, India.
Title Data Centre Migration Project – IaaS (Private Cloud)
Period since May 2013
Client Name Lexmark International Inc , NA
Position Cloud Infrastructure Linux Consultant
Responsibilities
• Transition
• Requirements study
• Handling Escalation
• Team Meeting
• Operation Call
• Project planning and Implementation
• System Analysis, Configuration and Support
• Internal Project Management
Project Lexmark International Inc., is a leading American corporation that develops and
manufactures printing and imaging solutions, including laser and inkjet printers, multifunction products, printing
supplies, and services for business and individual consumers. The Data centre comprises of more than 1000
servers which includes 490 Unix and Linux Server with oracle database 9i,10g and 11g R2 RAC.
Carried out the following activities:
• Cloud Support Lead – RISC ( Red hat Linux , Solaris )
4. • Expert in Oracle RAC infrastructure build and Red Hat OS Cluster infrastructure build.
• Migrating UNIX servers (Primarily Red Hat Linux) from NetApp Storage to EMC VNX / VMAX storage.
• Migrating Physical servers into Virtual by using P2V converter.
• Managing the RISC/CISC and DB Team and acting as a single point of contact for Client
• Home grown Tools development using shell scripts to automate and ease the daily operations
• Provide hardware support for various entry levels, mid-range & high end server hardware.
• Identify potential cost saving opportunities through technology enhancements & operational excellence
initiatives.
• Maintain up to date server inventory through CMDB (Configuration management database).
• Identify training requirements and facilitate training programs to meet changing skill set requirements.
• Weekly / Monthly & Quarterly Operations / SLA review with Customer.
• Leverage lessons learnt and best practices captured across multiple TCS projects.
• Study Business and Technology trends, foresee, plan and recommend accordingly
Hardware Vblock , CISCO UCS , Dell Power Edge 2950, Dell Power Edge R900,PE R610,PE
R710 , Dell blade M610,SUNFIRE 15K, SUNFIRE 6800, SUNFIRE 4800, IBM p595, IBM p670, IBM p510, IBM
p520
Operating System Red Hat Linux 4/5/6 , SUSE Linux
Languages Unix Shell and Perl scripting
Special Software Oracle RAC, Veritas Volume Manager, HACMP
Project Location Chennai, Tamil Nadu, India.
Since 2004 Tata Consultancy Services
Title Lexmark Global applications infrastructure Migration
Period May 2008 to April 2013
Client Name Lexmark International Inc
Position Linux Technical and Project Leader
Responsibilities Requirements study
System Analysis
Project Management
Project Lexmark IT and Business Team required migrating the Lexmark Global applications
infrastructure across landscape. The Global Key Applications are Customer relationship management (CRM) ,
Business process integration (Web methods) , Server Monitoring , and Master Data Management into new
technology with most up-to-date hardware configuration. The Business is planning to implement oracle
applications to the Linux OS with known good configuration.
Carried out the following activities:
• Discussions with Lexmark personnel based on the System Requirements Document to cover the
functionality, operational, technical issues and scope of work
5. • Served as the single point of escalation for the customer for any issues arising within the application suite
causing production outage
• Shell Scripting to automate the daily routine tasks
• Preparing Project Technical & Functional Documentation
• Co-ordination with offshore team for the day-to-day activities by having teleconference and discuss the
progress of the project at offshore
• Preparing project schedules, timelines etc.
• Prepare and send weekly and monthly status reports to the customer and the management
• Coordination with IT Architect regarding new hardware Procurement.
• Identify the Applications and usage involved in the project.
• Meeting with different stakeholders and explain the project timelines
• Report the Project status to TCS & Customer senior management- Identify risks and problems and
recommend appropriate corrective action for review and approval.
• Ensure highest level of customer satisfaction.
• Identify potential cost saving opportunities through technology enhancements & operational excellence
initiatives.
• Liaise with Lexmark’s other IT vendors and OEM vendors.
• Coordinate with different Application and support teams during actual data migration
• Provide periodical status reports in dashboard during actual data migration
• Leverage lessons learnt and best practices captured across multiple TCS projects
• Technical and Functional Documentation
• Primary and Secondary Support
• Knowledge Transition to sustaining team
Hardware Dell PowerEdge 2950 and R900
Operating System Redhat Enterprise Linux AS4
Languages Shell scripts
Special Software Patch Management Tool, NetAsthra Tool, Global helpdesk Tool
Project Location Lexington, KY
Title Messaging Support
Period November 2006 – March 2008
Client Name Deluxe Corporation
Position Project Leader
Responsibilities Requirements study
System Analysis
Project Management
Project Deluxe Corporation is a check printing company. Deluxe operations can be
categorized into various divisions like Deluxe Financial Services, Deluxe Business Services, and Manufacturing
Shared Services etc. There are various applications in these divisions. The Manufacturing Shared Services is the
division that does the Order Fulfillment.
6. Carried out the following activities:
• Handling L2 and L3 Tickets
• Involved in Lotus to Exchange server Migration project
• Maintaining, Monitoring & Troubleshooting Lotus Domino Mail Servers
• Administration of Blackberry Enterprise Server for Domino
• Administration of RightFax 8.0/8.7 Application for Domino
• Monitoring Trend Micro Antivirus Server for Inbound
• Server crash recovery Information using NSD Logs
• Maintenance of Notes application
• Performance Tuning of Mail Servers
• Handling Inbound and Outbound server issues
• Co-ordination with offshore team for the day-to-day activities by having teleconference and discuss the
progress of the project at offshore
• Preparing project schedules, timelines etc.
• Prepare and send weekly and monthly status reports to the customer and the management
• Quality & Metrics Management.
Hardware Dell
Operating System Windows 2000
Languages Lotus Script
Special Software Patch Management Tool, NetAsthra Tool, Lotus Domino Administrator Client Tool,
Global Helpdesk Tool
Project Location Chennai, Tamil Nadu, India
Title Lotus Messaging Support & Notes Application Development
Period January 2006 – November 2006
Client Name Deluxe Corporation
Position Project Leader
Responsibilities Requirements study
System Analysis
Project Management
Project Deluxe Corporation is a check printing company. Deluxe operations can be
categorized into various divisions like Deluxe Financial Services, Deluxe Business Services, and Manufacturing
Shared Services etc. There are various applications in these divisions. The Manufacturing Shared Services is the
division that does the Order Fulfillment.
Carried out the following activities:
7. • Lotus Domino Server Administration and Troubleshooting
• SME for Lotus Domino
• Requirement Analysis
• Design and Development
• Troubleshooting
• System Testing
• Maintenance of Notes application
• Team Mentoring
• Documentation
• Co-ordination with business clients on daily basis
• Weekly Status update
Hardware Dell
Operating System Windows
Languages Lotus Script
Special Software Lotus Domino Administrator Client, Global Helpdesk Tool, IPMS, NetAsthra Tool
Project Location Minneapolis, USA
Title Mail Server Administration
Period April 2004 – January 2006
Client Name Tata Consultancy Services
Position Project Leader
Responsibilities Server Monitoring
Resource utilization
Project Management
Project IBM Lotus Domino Server Administration
Carried out the following activities:
• Lotus Domino Server Administration and Troubleshooting
• Installation , Configuration and Administration of Lotus Domino Server R5/6 as Messaging server,
Application server & Web Server
• Performance Monitoring & Administration of Mail servers and Application servers.
• Implementing Secure Messaging between TCS Mail servers and Clients at onsite through VPN tunnel &
IPLC.
• Installing and Configuring Lotus Domino as a Web server with SSL Implementation
• Domino Web server Implemented with User Authentication
• Troubleshooting Lotus Domino servers running on AIX OS
• Configuration of Inter Notes Domino for Cross Certification.
• Registration and Configuration of person IDs, Server Ids and Organization Ids.
• Creation and Configuration of Domain Documents, connection documents and Configuration
documents.
8. • Server crash recovery Information using NSD tool
• Installing and Configuring Lotus Notes Clients.
• Configuration of Domino servers for mail routing between different SMTP domains.
• Configuration of Message Tracking Centre, Stats rep to generate statistic report on Mail routing and
replication.
Setting up Replication of databases between various servers and databases, Troubleshooting mail and
replication related issues
• All the activities are documented & stored in common database to a process of continuous improvement
• Configuring IMAP and POP3 in notes environment
• Installation & Configuration of Inters can Virus wall for SMTP, HTTP,FTP to control the virus at the
gateway level
• Installing and updating Anti-virus in servers using MacAfee group shield and Trend Micro
• Troubleshooting of user calls and server related problems and documentations of the same
• Recommended the guide line to improve the performance of application
Hardware IBM pseries e-server
Operating System Windows
Languages Lotus Script
Special Software Lotus Domino Administrator Client, CCM.net, IPMS, NetAsthra Tool
Project Location Chennai, Tamil Nadu, India
Title Secure mail setup between TCS & ING - AMERICAS
Period December 2004 – March 2005
Client Name ING Americas (for Tata Consultancy Services)
Position Team Member
Responsibilities Server Administration
Project IBM Lotus Domino Server Administration
Carried out the following activities:
• Performance Monitoring & Mail Server Administration
• Implementing Secure Messaging between TCS Mail servers and Clients at onsite through VPN tunnel &
IPLC
• Implementation, Analysis & Performance Monitoring
• Coordination with Network team for Connectivity
• Cross Certification between TCS & ING Americas
• Monitoring n/w link connectivity
Hardware IBM pseries e-server
Operating System Windows
Languages Lotus Script
9. Special Software Lotus Domino Administrator Client, Consult Mindshare, IPMS, NetAsthra Tool, Global
Helpdesk tool
Project Location Chennai, Tamil Nadu, India
10. Since 2003 till 2004 SIFY Limited
Title System Administration
Period June 2003 – April 2004
Client Name SIFY Limited
Position Team Member
Responsibilities Server Administration
Project To Provide the Administration support for SIFY Mail servers
Carried out the following activities:
• Configuring Apache Server in Linux / Solaris Servers
• Leading a team of System Support Engineers
• DNS Configuration in Linux
• NIS Configuration in Linux
• Configuring NFS service & Implementation of NFS for sharing in clients
• Configuring Samba Service in Linux
• Working experience in Unix System Administration which includes various Operating Platforms ranging
from Solaris 8/7, Sun OS 4.x, Solaris 2.x, Linux 6/8.x
Hardware IBM pseries e-server
Operating System Solaris, Linux
Special Software Performance Monitoring Tools & Utilities
Project Location Chennai, Tamil Nadu, India
Since 2000 till 2003 Future Software Limited
Title System Administrator
Period March 2000 – June 2003
Client Name Future Software Limited
Position Team Member
Responsibilities Server Administration & Troubleshooting
Project To Provide the Administration support for internal servers
Carried out the following activities:
• Installation of Linux / Solaris on sun Machines and Pentium Machines & Troubleshooting
• Installation and Maintenance of IBM Servers, workstations and Notebooks.
• Installations, Configuration and Administration of Windows OS Flavours, Linux OS and Solaris OS and
all type of Ms-office related Calls. Troubleshooting – both software and Hardware
11. • 300 Nodes Managed Individually. Given Support to “Lucent Technology” Project DF
• Installation & Configuration of DNS, Mail, Proxy, FTP and Intranet Servers
• Monitoring and Administrating of Corporate Servers through Web
• Working experience in Unix System Administration which includes various Operating Platforms ranging
from Solaris 8/7, Sun OS 4.x, Solaris 2.x, Linux 6/8.x
• Http Access with Authentication
• Https (SSL) has been configured in Linux
• Remote Hosts has been configured in Solaris & Linux
• Internet Proxy Server has been configured in Linux using Squid
• Proxy Servers Administration
Hardware IBM
Operating System Linux, Windows
Special Software Performance Monitoring Tools & Utilities
Project Location Chennai, Tamil Nadu, India.
Publications
The below documents has been published in KNOWMAX.
• Red hat Linux OS Installation and Hardening
• Multipath Configuration in Linux by using NetApp
• NIC Bonding in Linux
• To find MAC address by using automated script
Personal Details
Date of Birth 17-April-1978
Sex Male
Nationality Indian
Marital Status Married
Designation Associate Consultant
Location Chennai
I HERE BY DECLARE THAT ABOVE INFORMATION GIVEN BY ME IS TRUE TO BEST OF MY
KNOWLEDGE.
DATE : YOURS SINCERELY,
PLACE: Chennai ( R. ANANDH )