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KM 1
KAIZEN Management
Characteristics of
Japanese Production
Systems
By. S.M. JUNAID
KM 2
What is Industry ?
Man-power
Machines
Materials
Methods
(4M’s)
Products
Services
Industry
Input Output
KM 3
Q, C, D
What are evaluation
criteria for the output ?
Q: Quality
C: Cost
D: Delivery
Industry
Input Output
KAIZEN
action
KM 4
KAIZEN is a corrective
action.
KAIZEN is a feedback.
Industry
Input Output
KAIZEN
action
KM 5
KAIZEN is a Japanese
word.
KM 6
Definition of KAIZEN
KM 7
1. A selection of better means
or a change of current
method for achieving an
objective.
Definitions of KAIZEN
2. An accumulation of small
changes
KM 8
The way of packing orangesThe way of packing oranges
in Japanin Japan
KM 9
It is difficult to open a net and put
oranges in the net at the same time.
Productivity: 1 net per min.
Orange Packing (1)
I need
help.
KM 10
Cooperation increases a work efficiency.
Productivity: 5 nets per min.
Orange Packing
(2)
with 2 workers
KM 11
Can you think of a better
method to pack oranges?
 
Productivity: 5 nets per min. with 1 worker
KM 12CLIP
KM 13
KAIZEN is a
continuous improvement
Continuous = again and again, ongoing
KM 14
- I picked up a garbage and
put it in a trashcan.
- I wiped the windows and
made them clean.
- I used a mop to clean the gasoline
left on the floor.
KAIZEN is a small change to
make something better.
Where is a division between
our jobs and KAIZEN?
KM 15
A small change of a method
- KAIZEN is to change a way of using
the mop
Any way to pick up the mop?
Any way to store the mop?
Any way to carry the mop?
KAIZEN is a small change
KM 16
Improvement by
changing methods
How do we change methods?
KM 17
KAIZEN Steps
KM 18
- Abolition
- Discontinuance
- Exclusion
- Removal
- Simplification
- Centralization
- Synchronization
- Standardization
- Management for exceptions
- Integration
- Combination
- Alternation
- Exchange
- Conversion
- Diversification
- Separation
KAIZEN Steps
KM 19
- Abolition
- Discontinuance
- Exclusion
- Removal
- Simplification
- Centralization
- Synchronization
- Standardization
- Management for exceptions
- Integration
- Combination
- Alternation
- Exchange
- Conversion
- Diversification
- Separation
KAIZEN Steps Review
KM 20
Elimination Remove this
sliding door
What is the use of the sliding
doors?
KM 21
KAIZEN by “Elimination”
Before After
Why are shoe box doors needed?
KM 22
Before
After
KAIZEN by “Elimination”
No sleeves down-jacket is easy to
work.
KM 23
The number of fluorescent lights
was reduced.
Reduce A fluorescent light
bulb was removed.
KM 24
KAIZEN by “Reduction”
Before
Are two bricks needed
to stop a car?
KM 25
Parking Lot
KM 26
After
Before
KAIZEN by “Reduction”
One brick is enough
to stop a car.
KM 27CLIP
KM 28
Zebra Zone
1
KM 29
Before
After
KAIZEN by “Reduction”
Side lines of
the zebra zone
are removed.
KM 30
Before After
KAIZEN by “Reduction”
A brush part of the toothbrush is
not necessarily long.
KM 31
toothbrushes
KM 32
By watching the ribbon movement,
one can recognize that the air
conditioner is working.
Change
KM 33
KAIZEN by “Change”
Before After
The hollow about the key hole
smoothes the key movement.
KM 34
Before After
KAIZEN by “Change”
To oil the pan, a small teapot is
more convenient than a ladle.
KM 35
Before After
KAIZEN by “Change”
Stairways at the railway station
should have signs of up and
down.
KM 36
At JR Kurume StationAt JR Kurume Station
KM 37
Before After
KAIZEN by “Change”
The shape of the hanging strap
fits the hand.
KM 38
Hanging Straps
in JR trains
KM 39
Hanging strap inHanging strap in
Hong Kong subwaysHong Kong subways
KM 40
Suggestion System
vs.
KAIZEN Suggestion System
KM 41
Suggestion System
You suggest your ideas, and I will
examine them and implement some
of your ideas later.
KM 42
Suggestion System Concept
Reward
Idea
Idea
KM 43
KAIZEN Suggestion System
KAIZEN
sheet
Implemented KAIZEN ideas must
be submitted
KM 44
Workers’
responsibility
Workers’ responsibility
Management responsibility
Management
responsibility
Suggestion System
KAIZEN Suggestion System
Difference (1)
KM 45
Suggestion System
Propose improvement ideas for any
activity in the company.
KAIZEN Suggestion System
Propose only improvement ideas
which will improve your own work.
Difference (2)
KM 46
1. Small change
2. Medium change
3. Big change
(KAIZEN)
(Small group
activities)
(Innovation)
--- By individual effort, a better
way of proceeding a job is
considered. (Idea creation)
--- By group effort, a better way
is proposed by following
predetermined steps (or
rule).
--- By investments in new technology
or equipment, dramatic alterations
are achieved.
Different styles of change
KM 47
Appreciation
Identify & Initiative
Management
Staff
Floor people
Two Attitudes
KM 48
K
A
IZEN
Initiative
Appreciation
K
A
IZEN
Initiative
Management
Staff
Floor people
Management
Staff
Floor people
Appreciation
Japanese firms
Non-Japanese firms
Two Attitudes

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Kaizen solution by S.M.JUNAID