2. FUNDAMENTALS OF MANAGEMENT
Management
The application of planning, organizing, staffing, directing
and controlling functions in the most efficient manner
possible to accomplish objectives.
Objectives Specific results or targets to be reached by a certain time.
Goal A broadly stated guideline that an organization or an
individual is attempting to achieve.
A Varity of
Objectives
i. Organizational Objectives
ii. Departmental Objectives
iii. Subunit Objectives
iv. Individual Objectives
3. FUNDAMENTALS OF MANAGEMENT
Individual Objectives
A Ford employee. Dan Chubrich, sets an objective to attend the quality control
training program.
Subunit Objectives
A team of Ford employees on the assembly line sets an objective to cut costs by 18
percent over three years.
Departmental Objectives
The production department’s objective at Ford is to improve quality by 10 percent
each year for the next three years.
Organizational Objectives
The overall objective of the firm: Ford’s push toward QUALITY.
4. FUNDAMENTALS OF MANAGEMENT
Management
Functions
1. Planning: The management function of establishing
objectives and developing plans to accomplish them.
2. Organizing: The management function of grouping
people and assignments to carry out job tasks and
the mission.
3. Staffing: The management function of selecting,
placing, training, developing and compensating
subordinates.
4. Directing: The management function of initiating
action: issuing directives, assignments and
instructions.
5. Leadership: The process of influencing the activities
of an individual or group toward accomplishing
objectives. Leadership may be autocratic, democratic
or laissez-faire.
6. Controlling: The management function of checking
to determine whether employees are following plans
and progress is being made and of taking action to
reduce discrepancies.
6. FUNDAMENTALS OF MANAGEMENT
Management
Roles
1. Interpersonal Roles
2. Information Roles
3. Decision Roles
Core
Management
Skills
Management Skill: The ability to use knowledge,
behaviors and aptitudes to perform a task.
1. Technical Skills: Skills involved in making a product
or providing a service.
2. Human Relations Skills: The ability to relate and
interact with subordinates, peers, superiors and
customers or clients.
3. Conceptual Skills: The ability to organize and
integrate information to better understand the
organization as a whole.
7. Core Management Skills and Their Characteristics
Decision-Making /
Problem-Solving
Communication Interpersonal Objective / Goal-
Setting
Identifies problems Writes clearly and
concisely
Shows empathy Establishes
meaningful,
challenging and clear
objectives
Creates feasible
alternatives
Speaks effectively Uses power and
influence fairly
Sets priorities
Selects an optimal
alternative
Listens carefully Projects a positive
image to others
Evaluates success of
objectives / goals
approach
Delegates Has computer skills Leads effectively Users objectives /
goals as standards to
establish reward
program
FUNDAMENTALS OF MANAGEMENT