1. SHAMAR SMILEY
905 N Morrison Street. Kokomo, Indiana ∙ (765) 255-9313 ∙ shamar2484@gmail.com
Computer Information Technologist
Hard working, dependable, honest, and goal-oriented student seeking a Computer Information Technology career using
effective communication skills, the ability to work well on a team and learn quickly with an excellent work ethic.
Skills Summary
• Windows 98-8 • Communication • Problem Solving
• Microsoft Office 03-10 • Linux • Network Infrastructure
• Oracle VM Ware • PC Maintenance and Repair • Router Configuration
• Windows Operating Systems • Microsoft Server 2008-08 SR • Operating System Installation
Education
IVY TECH COMMUNITY COLLEGE
Kokomo, IN
Associate of Science in Computer Information Technology Anticipated Graduation Date
6/2016
• Networking Concentration
• PC Pro Certification
Qualified Skills
COMPUTER EXPERIENCE
• Installation of operating systems, drivers and miscellaneous software
• Maintain and troubleshoot hardware and software
• Work with Microsoft Office; Word, Excel, Access, PowerPoint, Outlook and Operating Systems
• Set up home Networks, knowledgeable in cable classifications, routers, hubs and phone systems
CUSTOMER SERVICE AND INTERPERSONAL SKILLS
• Active listening, and speaking clearly to help customers in need
• I like to get input from each team member to find a solution.
SALES EXPERIENCE
• Taking and receiving orders and carrying them out to suit customer.
• Take payment for each transaction and ensure customer satisfaction.
• Count and balance drawer at the end of each shift.
Employment History
08/2016 Ivy Tech Community College Internship w/ Computer Service Technology Department.
Activities and Leadership
• Volunteer - Carver Center Yard Work & Read and Leading Activities with the children - July 2014

2. • IT Job Shadowing at St. Vincent Hospital Indianapolis – June 2013