Darren Shaw is one of the TOP Experts in all things Local Search. Every year he publishes a deep dive report called “The Local Search Ranking Factors Survey”. You can check it out here – https://whitespark.ca/local-search-ranking-factors/
To get these factors, Darren & his team interview 50 of the top Local SEO Experts and went DEEP on what they felt were the most important factors that contributed to ranking in local search.
In this LIVE session, we’ll explain the findings, the key insights, and what you need to know to drive better local ranking results for your clients…
Access the full recording of this session here -> https://www.sevenfigureagency.com/unpacking-the-2020-local-search-ranking-factors/
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Unpacking the Local Search Ranking Factors for 2021 & Beyond
1. 7 Figure Agency
Local SEO Strategies and
Tactics for 2021
DARREN SHAW
Whitespark, Founder & President
@darrenshawwhitespark
@DarrenShaw_
2. SEO since 1998
Real quick about me
DARREN SHAW
Whitespark, Founder & President
Founded Whitespark in 2005
Speak at conferences around the world
Mozcon, SearchLove, Pubcon, Local U
Whitespark provides software and services to
improve rankings and conversions from
Google's local results
Over 130,000 users
Research and write about local SEO - including
the industry standard local search ranking factors
survey
3. WHAT WE'LL COVER TODAY
@darrenshawwhitespark
@DarrenShaw_
Results from the latest Local Search Ranking Factors Survey
How to increase conversions from your Google listings
Common local SEO myths
Your to do list to improve local rankings and conversions
6. THE TOP EXPERTS IN LOCAL SEARCH
Aaron Weiche
Adam Dorfman
Allie Margeson
Amanda Jordan
Amy Toman
Andrew Shotland
Andy Kuiper
Andy Simpson
Ben Fisher
Blake Denman
Brian Barwig
Brodie Clark
Carrie Hill
Casey Meraz
Cindy Krum
Claire Carlile
Colan Neilson
Conrad Saam
Cori Graft
Dan Leibson
Dana DiTomaso
Dani Owens
Darren Shaw
Dave DiGregorio
David Mihm
Eric Rohrback
Greg Gifford
Gyi Tsakalakis
Joel Headley
Joy Hawkins
Krystal Taing
Lisa Kolb
Mary Bowling
Matt Lacuesta
Mike Blumenthal
Mike Ramsey
Miriam Ellis
Nick Pierno
Niki Mosier
Nyagoslav Zhekov
Phil Rozek
Elliot Haines
Tim Capper
Yan Gilbert
@darrenshawwhitespark
@DarrenShaw_
7. DOWNLOAD THEIR COLLECTIVE LOCAL
SEARCH KNOWLEDGE TO YOUR BRAINS
Aaron Weiche
Adam Dorfman
Allie Margeson
Amanda Jordan
Amy Toman
Andrew Shotland
Andy Kuiper
Andy Simpson
Ben Fisher
Blake Denman
Brian Barwig
Brodie Clark
Carrie Hill
Casey Meraz
Cindy Krum
Claire Carlile
Colan Neilson
Conrad Saam
Cori Graft
Dan Leibson
Dana DiTomaso
Dani Owens
Darren Shaw
Dave DiGregorio
David Mihm
Eric Rohrback
Greg Gifford
Gyi Tsakalakis
Joel Headley
Joy Hawkins
Krystal Taing
Lisa Kolb
Mary Bowling
Matt Lacuesta
Mike Blumenthal
Miriam Ellis
Nick Pierno
Niki Mosier
Nyagoslav Zhekov
Phil Rozek
Susan Hallam
Tim Capper
Yan Gilbert
@darrenshawwhitespark
@DarrenShaw_
10. For Local/Pack rankings, to what extent do
each of the following thematic areas of local
search contribute to rankings at Google?
QUESTION 1A: THEMATIC PACK/FINDER
@darrenshawwhitespark
@DarrenShaw_
11. THIS IS A LOCAL PACK
@darrenshawwhitespark
@DarrenShaw_
12. THIS IS THE LOCAL FINDER
@darrenshawwhitespark
@DarrenShaw_
18. THE DECLINE OF CITATIONS
7%
11%
17%
16%
10
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
Citati
ons
Citati
ons
@darrenshawwhitespark
@DarrenShaw_
19. For Local Organic rankings, to what extent do
each of the following areas of local search
contribute to rankings at Google?
QUESTION 1B: THEMATIC LOCAL ORGANIC
@darrenshawwhitespark
@DarrenShaw_
20. THESE ARE LOCAL ORGANIC RESULTS
@darrenshawwhitespark
@DarrenShaw_
23. Which individual factors do you think have
the biggest impact on Local Pack/Finder
rankings?
QUESTION 2A: LOCAL PACK/FINDER
@darrenshawwhitespark
@DarrenShaw_
25. THEN I SCORE THE FACTORS BASED ON HOW
EACH CONTRIBUTOR RANKED THEM
20 points
19 points
18 points
17 points
Etc.
@darrenshawwhitespark
@DarrenShaw_
26. THEN I ADD UP THE POINTS FOR EACH FACTOR
TO GET AN AGGREGATE SCORE
@darrenshawwhitespark
@DarrenShaw_
27.
28. 651
644
618
493
264
261
226
220
216
213
188
181
164
139
128
Topical (Product/Service) Keyword Relevance Across Entire Website
Primary GMB Category
Keywords in GMB Business Title
Proximity of Address to the Point of Search
Physical Address in City of Search
Additional GMB Categories
Quality/Authority of Inbound Links to Domain
Keywords in Native Google Reviews
High Numerical Google Ratings (e.g. 4-5)
Removal of spam listings through spam ghting
Completeness of GMB Listing
Veri ed GMB Listing
Quantity of Native Google Reviews (w/text)
Keywords in GMB Landing Page Title
Quality/Authority of Inbound Links to GMB Landing Page URL
Topical (Product/Service) Keyword Relevance Across Entire Website
L
0 100 200 300 400 500 700
600 650
550
450
350
250
150
50
TOP 15 LOCAL PACK/FINDER FACTORS
@darrenshawwhitespark
@DarrenShaw_
62. PLUS 85 OTHER FACTORS
@darrenshawwhitespark
@DarrenShaw_
63. Which individual factors do you think have
the biggest impact on Local Organic
rankings?
QUESTION 2B: LOCAL ORGANIC
@darrenshawwhitespark
@DarrenShaw_
64. REMINDER: THESE ARE LOCAL ORGANIC RESULTS
@darrenshawwhitespark
@DarrenShaw_
65.
66. 535
367
345
340
323
319
318
289
276
259
251
249
237
217
203
Geographic (City/Neighborhood) Keyword Relevance of Domain Content
Quality/Authority of Inbound Links to Domain
Volume of Quality Content on Entire Website
Keywords in Anchor Text of Inbound Links to Domain
Topical (Product/Service) Keyword Relevance Across Entire Website
Geographic (City/Neighborhood) Keyword Relevance of Domain Content
Mobile-friendly/Responsive Website
Domain Authority of Website
Keywords in GMB Landing Page Title
Diversity of Inbound Links to Domain
Quantity of Inbound Links to Domain
Quantity of Inbound Links to Domain from Industry-Relevant Domains
Volume of Quality Content on Service Pages
Keywords in Domain
Quantity of Inbound Links to Domain from Locally-Relevant Domains
Click-Through Rate from Search Results
L
0 100 200 300 400 600
550
500
450
350
250
150
50
TOP 15 LOCAL ORGANIC FACTORS
@darrenshawwhitespark
@DarrenShaw_
67. 535
345
318
276
259
251
217
Quantity of Inbound Links to Domain from Industry-Relevant Domains
Quality/Authority of Inbound Links to Domain
Keywords in Anchor Text of Inbound Links to Domain
Domain Authority of Website
Diversity of Inbound Links to Domain
Quantity of Inbound Links to Domain
Quantity of Inbound Links to Domain from Industry-Relevant Domains
Quantity of Inbound Links to Domain from Locally-Relevant Domains
L
0 100 200 300 400 600
550
500
450
350
250
150
50
SUMMARY: BUILD LINKS
@darrenshawwhitespark
@DarrenShaw_
73. For local pack results, what factors have you
been focusing on MORE in the past year?
QUESTION 3A: FOCUSING ON MORE
@darrenshawwhitespark
@DarrenShaw_
74.
75. 265
243
166
154
126
Removal of spam listings through spam ghting
Removal of spam listings through spam ghting
Quality/Authority of Inbound Links to Domain
Completeness of GMB Listing
Quantity of Native Google Reviews (w/text)
Primary GMB Category
L
0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300
WHAT'S HOT IN 2020
@darrenshawwhitespark
@DarrenShaw_
76. For local pack results, what factors have you
been focusing on LESS in the past year?
QUESTION 3B: FOCUSING ON LESS
@darrenshawwhitespark
@DarrenShaw_
77.
78. 372
316
241
224
211
Quantity of Structured Citations (IYPs, Data Aggregators)
Consistency of Citations on Other Citation Sources
Quantity of Structured Citations (IYPs, Data Aggregators)
Enhancement/Completeness of Citations
BBB Accredited
Consistency of Citations on Data Aggregators
L
0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420
WHAT FACTORS ARE YOU FOCUSING ON LESS?
@darrenshawwhitespark
@DarrenShaw_
79. 1) Audit and cleanup on the top 12 sites: Google, Bing, Apple, data aggreagtors,
TomTom Here. Anywhere that real humans will see your business.
2) Get every industry specific citation you can find
3) Get every city/state/neighborhood specific citation you can find
4) Get the top 30 to 50 general business directories
ONCE AND DONE
Don't pay recurring fees for business listings.
YOUR CITATION STRATEGY FOR 2021
@darrenshawwhitespark
@DarrenShaw_
80. QUESTION 4: MYTH BUSTING
Which individual factors do you think
absolutely do NOT impact rankings?
@darrenshawwhitespark
@DarrenShaw_
81.
82. 421
221
210
185
176
169
157
148
148
136
Participation in Adwords, Adwords Express, Hotel Finder, or other paid Google products
Keywords in GMB Description
Keywords in GMB Services
GMB Messaging Feature is Enabled
Keywords in GMB Products
Participation in Adwords, Adwords Express, Hotel Finder, or other paid Google products
Keywords in Google Posts
Presence of Appointment URL
Frequency of Google Posts Posted
Quantity of Google Posts Posted
Consistency of Citations on Other Citation Sources
L
0 100 200 300 450
400
350
250
150
50
THESE DO NOT IMPACT RANKINGS!
@darrenshawwhitespark
@DarrenShaw_
83. 100
Setting Service Areas in GMB
Setting Service Areas in GMB
L
0 10 20 30 40 50 60 70 80 90 100 110
PLEASE ALLOW ME TO HIGHLIGHT ONE MORE:
@darrenshawwhitespark
@DarrenShaw_
84. THE SERVICE AREAS IN GMB ARE ONLY FOR
DRAWING THIS MAP
@darrenshawwhitespark
@DarrenShaw_
85. QUESTION 5: GMB CONVERSIONS
Which individual factors do you think have
the biggest impact on conversions from GMB?
@darrenshawwhitespark
@DarrenShaw_
86. RANKING #1 DOESN'T MEAN
YOU'LL GET THE LEAD
@darrenshawwhitespark
@DarrenShaw_
89. 465
330
264
217
202
165
163
138
134
119
Comprehensive Google Q&A Section with Owner-Seeded FAQs
High Numerical Google Ratings (e.g. 4-5)
Positive Sentiment in Review Text
Quantity of Native Google Reviews (w/text)
Proximity of Address to the Point of Search
GMB Messaging Feature is Enabled
Proper Hours Set on GMB Listing
Completeness of GMB Listing
GMB Booking Feature is Enabled
Frequency of Google Posts Posted
Comprehensive Google Q&A Section with Owner-Seeded FAQs
L
0 100 200 300 400 500
450
350
250
150
50
TOP 10 GMB CONVERSION FACTORS
@darrenshawwhitespark
@DarrenShaw_
90. QUESTION 6: NEGATIVE FACTORS
Which individual factors do you think are the
most HARMFUL to your rankings?
@darrenshawwhitespark
@DarrenShaw_
91.
92. 583
468
438
417
359
344
326
296
247
219
Presence of Multiple GMB Listings in the Same Category with Same/Similar Business Title and Address
Incorrect Business Category
Listing Detected at False Business Address
Address is a PO Box, UPS Mail Store, or Other False Address
Site Hacked / Presence of Malware
Reports of Violations on your GMB Listing
Negative Sentiment in Google Reviews
Low Numerical Ratings of Google Reviews (e.g. 1-2)
Presence of Multiple GMB Listings in the Same Category with Same/Similar Business Title and Address
GMB Listings with Same Address/Phone Marked as “Permanently Closed”
Presence of Businesses in the Same Category at the Same Address
L
0 100 200 300 400 500 600
TOP 10 GMB NEGATIVE FACTORS
@darrenshawwhitespark
@DarrenShaw_